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Reviews

Average Ratings

4.5
41 lifetime reviews.
  • Worth the Drive from Houston

    It was top notch. I worked with the internet sales department and was able to negotiate trade and new car values prior to arrival. I felt both pri...


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    It was top notch. I worked with the internet sales department and was able to negotiate trade and new car values prior to arrival. I felt both prices were acceptable and I was satisfied. Levi and Fernando made the experience quick a fun .. best car buying experience ever. Fernando in the finance department was excellent in working financing and going over added coverage for my vehicle. I traveled over 2hrs from Houston to Austin as they offered the better deal than my local dealerships. It was worth the drive and I would make it again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Accurate information from Cars.com

    I found the vehicle online via Cars.com. Corresponded via email in hopes of saving some time on the purchase. The photos and information were ac...


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    I found the vehicle online via Cars.com. Corresponded via email in hopes of saving some time on the purchase. The photos and information were accurate, including price. No high pressure or constant emails. We agreed on a time I would come by. They were kind enough to let me re-schedule a time when I was notified that they needed to take care of some factory recall items, so that I wouldn't have to wait or come in again. The whole process was quick and satisfactory. Cars.com was the key in finding the best deal!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Henna Chevrolet

    First time customer and was treated like I had been a customer for 25 years. Staff was helpful with not much wait time in diagnosis of problem and...


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    First time customer and was treated like I had been a customer for 25 years. Staff was helpful with not much wait time in diagnosis of problem and solution of issue. I will most definitely be back.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Oil Change

    Your service technicians always perform maintenance perfectly!


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    Your service technicians always perform maintenance perfectly!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great Salesman!

    Our salesman Ken Bell, great man to work with! Kept us up to date on vehicle status, checked in on us while the vehicle was getting worked on and ...


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    Our salesman Ken Bell, great man to work with! Kept us up to date on vehicle status, checked in on us while the vehicle was getting worked on and made sure we were very well taken care of while we completed the purchase/paper work. This man has gone above and beyond providing us great information on the purchase of our new vehicle or any other information. Comical yet very professional man!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • People are the reason

    Started looking for a new truck online and reached out to Henna for pricing on a Chevy Colorado and a trade in value for my F-150. The idea was to...


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    Started looking for a new truck online and reached out to Henna for pricing on a Chevy Colorado and a trade in value for my F-150. The idea was to get a smaller truck with better mpg and something a little newer since my F-150 had high mileage and a warranty about to expire. I was contacted by Ken Bell who worked with me on pricing and my budget. When I arrived and test drove the Colorado I found out very quickly that this was not for me. I knew it was going to be smaller but my wife and I have two dogs and a new born and the Colorado was not going to work! It was getting late and the dealership closed at 8PM but Ken didn't mind letting us test drive a Chevy Silverado instead and stayed later to help us out. Not only was the Silverado better but Ken and John Smith helped make it affordable by giving us a great trade in value and hefty discount on the Silverado. One thing to keep in mind whenever you decide to purchase a new vehicle is that any dealership can sell you a car, they all have them but it's the people and service that makes dealerships great. You'll find just that at Henna. Friendly service and very knowledgeable staff. I never felt pressured and they make effort to ensure you are satisfied and answer any questions you might have. The staff at Henna is why I give this dealership 5 stars.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Disappointed customer

    Been trying to contact Mr. Martinez and Richard vogler but I guess they do not want to sell when customer asked to many questions about pricing


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    Been trying to contact Mr. Martinez and Richard vogler but I guess they do not want to sell when customer asked to many questions about pricing

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • henna

    I WANT TO SAY THAT FELIX DIAZ AND JOE AVILA ARE A GREAT ASSET, TEAM. ALSO MR. WALLACE IS ALWAYS HELPFUL. I DON'T THINK I WOULD TAKE MY CAR THERE...


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    I WANT TO SAY THAT FELIX DIAZ AND JOE AVILA ARE A GREAT ASSET, TEAM. ALSO MR. WALLACE IS ALWAYS HELPFUL. I DON'T THINK I WOULD TAKE MY CAR THERE IF IT WEREN'T FOR THESE GUYS. I APPRECIATE ALMOST EVERYONE THAT WORKS THERE. JK. THANKS AGAIN FOR THE GREAT SERVICE - TEAMWORK.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Customer service

    Eddy Wallace the service director at Henna Chevy was very professional and prompt. My husband and I came in to check 4wd light on our chevy Truck...


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    Eddy Wallace the service director at Henna Chevy was very professional and prompt. My husband and I came in to check 4wd light on our chevy Truck. He got us out on time and fixed the problem. We appreciate the service and will recommend this dealership to anyone in Austin, TX . Thanks, Again, Happy Holidays

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Car purchase

    John Smith was great and made everything easy from arrival to the car purchase.


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    John Smith was great and made everything easy from arrival to the car purchase.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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