Reviews

Average Ratings

4.4
47 lifetime reviews.
  • Worth the Drive from Houston

    It was top notch. I worked with the internet sales department and was able to negotiate trade and new car values prior to arrival. I felt both pri...


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    It was top notch. I worked with the internet sales department and was able to negotiate trade and new car values prior to arrival. I felt both prices were acceptable and I was satisfied. Levi and Fernando made the experience quick a fun .. best car buying experience ever. Fernando in the finance department was excellent in working financing and going over added coverage for my vehicle. I traveled over 2hrs from Houston to Austin as they offered the better deal than my local dealerships. It was worth the drive and I would make it again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Owner

    Quality experience at Henna. Very happy with this dealer.


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    Quality experience at Henna. Very happy with this dealer.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Henna rocks!

    Was quick, easy and affordable! Not another dealership could pull of the deal we got from Henna!


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    Was quick, easy and affordable! Not another dealership could pull of the deal we got from Henna!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Outstanding service

    Quick, efficient, very professional assessment of my car’s problem, excellent communication, and a solution to my problem that was very fair. What...


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    Quick, efficient, very professional assessment of my car’s problem, excellent communication, and a solution to my problem that was very fair. What more could one ask for?

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • NESSA

    TOOK TOO LONG TO GET A DIAGNOSE FOR MY CHECK ENGINE LIGHT, THEN WHEN I DID PICK UP MY VEHICLE BECAUSE IT WAS READY, AS SOON AS I LEFT DEALERSHIP ...


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    TOOK TOO LONG TO GET A DIAGNOSE FOR MY CHECK ENGINE LIGHT, THEN WHEN I DID PICK UP MY VEHICLE BECAUSE IT WAS READY, AS SOON AS I LEFT DEALERSHIP 10 MINUTES LATER THE ENGINE LIGHT CAME ON AGAIN, POOR SERVICE YOU WOULD THINK THEY WOULD REALLY CHECK THAT THE VEHICLE WOULD BE IN GREAT RUNNING CONDITION PRIOR TO MAKING ME PAY OUT OF POCKET AND THEN HAVING THE SAME ISSUE COME UP OF WHY I TOOK IT IN THE FIRST PLACE, I WOULD NOT RECOMMEND TAKING YOUR CAR TO THEM UNLESS YOU WANT TO BE WITHOUT A CAR FOR SOME TIME AND NO COURTESY CALL TO INFORM OF STATUS.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • worst car buying experience

    They gave me a good price on the car but overall it was the worst car buying experience I have had. They took 4 hours just do the paper works, and...


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    They gave me a good price on the car but overall it was the worst car buying experience I have had. They took 4 hours just do the paper works, and I had came in a day earlier and we had agreed on a price for the car. While signing the papers I noticed they had changed to price of the car to $1000 more than what we had agreed on, and said the managers didn't communicate the negotiated price. Everything is good until you negotiate and agree on the price and after that they just keep you waiting on getting stuff ready. I was getting some accessories installed on the car before taking the delivery of the car and they had agreed to come pick me up when my car is ready. After 2 days when my car got ready they don't come pick me up and say we don't provide that service even though we had an agreement when I bought the car. After arguing with the manager they finally provided a ride next day for me to take the car home. With all the waiting they had me do at the dealership and making the customer work for what was agreed on, this has to be the worst car buying experience.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Buyer

    Friendly staff/employees . I'm totally pleased with my Chevrolet Cruze, the service was great, very easy sale no pressure. The whole process was ...


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    Friendly staff/employees . I'm totally pleased with my Chevrolet Cruze, the service was great, very easy sale no pressure. The whole process was easy.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Accurate information from Cars.com

    I found the vehicle online via Cars.com. Corresponded via email in hopes of saving some time on the purchase. The photos and information were ac...


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    I found the vehicle online via Cars.com. Corresponded via email in hopes of saving some time on the purchase. The photos and information were accurate, including price. No high pressure or constant emails. We agreed on a time I would come by. They were kind enough to let me re-schedule a time when I was notified that they needed to take care of some factory recall items, so that I wouldn't have to wait or come in again. The whole process was quick and satisfactory. Cars.com was the key in finding the best deal!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Henna Chevrolet

    First time customer and was treated like I had been a customer for 25 years. Staff was helpful with not much wait time in diagnosis of problem and...


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    First time customer and was treated like I had been a customer for 25 years. Staff was helpful with not much wait time in diagnosis of problem and solution of issue. I will most definitely be back.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Oil Change

    Your service technicians always perform maintenance perfectly!


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    Your service technicians always perform maintenance perfectly!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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