Suburban Chrysler Dodge Jeep RAM of Ann Arbor

(4.8) 527 reviews

Dealer on Cars.com since June 2012

Currently in stock!

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Today's Hours

Sales 8:30 AM - 6:00 PM
Service 7:30 AM - 6:00 PM
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 6:00 PM
Wed 8:30 AM - 6:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 6:00 PM
Sat 10:00 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 8:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 8:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 3:00 PM
Sun Closed

Reviews

4.8
527 lifetime reviews. Includes reviews of Suburban Chrysler Dodge Jeep RAM of Ann Arbor from DealerRater.com
  • 2017 Jeep Renegade

    I was looking to trade my used car in and knew exactly what I wanted. I looked here first and then looked at 12 other dealership. I found a 2015 that ...was priced near what I bought this brand new car for. I made my decision to return because the first day I came in the dealer, Carrie greeted me. She made a wonderful first impression on me. I appreciated how thoughtful, respectful and knowledgeable she is. Thank you! This was my first time buying a brand new car, so thank you! I would also like to say, "Thank you" to Stephan for the wonderful one on one time with the paperwork. I appreciated this dealership for their kindness and attention.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are so happy we were able to make your car buying experience a pleasurable one. Congratulations on the new 2017 Jeep Renegade and we hope to serve ...you again in the future.


  • Got exactly what I wanted

    Darius and andrew were great to work with.they had a great attitude and worked with me half the day to get me exactly what I wanted.would recommend se...eing them any time you were interested in purchasing a vehicle.thanks again for all your help

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

  • Great experience

    Heather and I would like to thank Doug Chiten and Adam Hill for a great experience on the purchase of our 2016 Dodge Challenger The Dunigan

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

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Service & Repair

Service Reviews

4.8

45 lifetime reviews of the Service Department.
Includes reviews of Suburban Chrysler Dodge Jeep RAM of Ann Arbor from DealerRater.com

  • Safety service in less than 1/2 hour

    At 5:30 pm I called Suburban CDJR with non-functioning windshield washers. In MI, in January, this is a safety issue pure and simple. By 6:00 pm I wa...s able to see a service rep, who checked it out and told me all I needed was new nozzles. I could have needed all new hoses for all I knew, but he told me it was just nozzles. They had them in stock, and the rep installed them on the spot free of charge. Admittedly it was only about ten minutes, but a place with a different attitude could easily have charged me for at least 15 minutes of labor if not more. They chose not to. On the surface it may not seem like that big a deal but it tells me a lot about how they treat customers. I'm highly satisfied.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer
    Came in for service or repair

  • Oil change service

    I went for an oil change on my Jeep. The new facility is very nice,nice waiting area. When my car was finished I asked where it was. The person checki...ng me out said out front. It wasn?t there. I asked again and was told maybe on the side. I went searching some more and finally found my car in the back of the facility. I didn?t appreciate having to search so long for my car. At the old facility it was always pulled up to the curb just outside the door. Also my oil change was not reset on my car so it is still dinging and telling me I need an oil change.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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Service Pricing

    Wheel Balance

    $39.95 and up*

    Oil, Filter Change

    $29.95 and up*

    Tire Rotation

    $19.95

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 550 Offers on 18 Models

About Our Dealership

Dealer on Cars.com since June 2012

Suburban Chrysler Jeep of Ann Arbor is Southeastern Michigan's premier Chrysler Jeep dealership! As a member of the Suburban Collection, Michigan's largest Automotive Group we have THE LARGEST SELECTION of New and Pre- Owned Vehicles around! Our team is dedicated to making your car buying experience, fast, simple, and transparent. Stop by our dealership today at 2060 W. Stadium Blvd to experience our 15 minute best price guarantee! or Shop online 24/7 at suburbanchryslerjeepofannarbor.com! We are your Lease Termination Headquarters, let our team of professionals show you how to get out of any lease, any brand, 6 months early!

"Make the Choice!"
Suburban Chrysler Dodge Jeep RAM of Ann Arbor
3900 Jackson Rd Ann Arbor, MI 48103
New (877) 256-8966
Used (888) 842-8976
Service (877) 788-4180
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