Town North Nissan

Town North Nissan...one of my better experiences buying a new car.They made sure I was happy with my purchase, and took care of me even after they made the sell. GREAT JOB!

Nice place. Didn't get heavy pressure salesperson. Good selection of vehicles.Open fairly late

So it’s been several weeks now since we bought our car from this dealership. I now feel compelled to share our experience. We traded a truck in and the price they gave us was actually really great. Above most of my expectations to be honest. The car was promised to be delivered to us since we are in Houston we were just gonna do a simple trade out look over each car, and go our way if everything looked great. The car was supposed to be delivered to us around 6 PM. The salesman called us around 730 or eight explaining that he was going to be late around 1030. The salesman then said he was still running late but on the way I told him it would be OK but we could do this tomorrow as it was already getting late. He ended up getting to my house with his girlfriend around 230 AM. Super weird imo. I asked him if we could look over the car over the next few days and make sure everything was good and he agreed and said that was fine. We did the paperwork and even left an expensive dash cam in the truck because we forgot to pull it out which we were later told that we couldn’t have it back because it was as is, which is fine, understandable, I guess. One of the tires was low on air when we received the car. After filling it up and waiting another day or two it was flat again. We took it to Discount and they said that they had a problem with the sidewall, not a puncture, and it had to be replaced. after multiple phone calls with the dealership and then trying not to help us out they finally agreed to pay half for a new set of tires. We did our research and got the lowest costs around $600 so they would end up paying 300$. But when it came time to replace the tires, they gave us half of their originally agreed-upon amount (150$) and that was it. Kind of a slap in the face really. Since then we have not received a phone call about the car. Any updates? No questions about our experience,no follow up, it’s been nothing. Over all I would not buy from them again.

Jose Parra was my salesman and he was really great! He treated me with respect and worked hard to make the deal work. I give him a 5 star rating

Avoid this place. Some guy named Johnny Parker never returned my phone calls about my car which was being serviced. I went there after work to pick it up to find out it had been ready by noon but Johnny never called me to let me know. They charged me $200 more than what Johnny had told me on the phone. These guys are scammers. I will never buy a Nissan again.

Olaf was great to work with. They gave me a good value for my trade in, considering it had a lot of body damage. I felt like I got a great deal with not a lot of hassle.

Alex Arriola was excellent helping me buy a Pre-owned Jeep Grand Cherokee. I had never bought a car myself, he made the process pleasant and professional! The trade in process was easy and fair! I definitely recommend Alex for anyones next purchase!

Daniel in used lot was amazing, attentive, was able to answer all my question, very polite, proffessional, outgoing, could go on! He made the experience worth going there. Best experience I've had dealing with salemen in Travis County. Keep up the great work!

Timothy, our sales rep, was wonderful to work with. Very customer service oriented, honest, helpful and friendly. I would recommend him to anyone. Miguel, Finance Manager was also very nice to work with.

They are exceptional in customer service. They go to the extreme to make a customer happy. I'm super excited in my new vehicle!