Town North Nissan

4.4 out of 5 4.4
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM

Town North Nissan Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2019

Welcome to Town North Nissan in Austin, Texas - Serving Round Rock, San Marcos, Manor, Killeen, and Georgetown

...



Nissan makes cars with innovation that excites. We make the dream of owning a new Nissan come true with an award-winning lineup of new and used cars, auto-financing that's easy to wrap your head around, and an expert team of auto repair specialists dedicated to using only Nissan parts. Our goal is to make your next car-buying experience a positive one. That means helping you every step of the way.

"Austin's Original Nissan Dealer"

Service

Oil, Filter Change

$29.95

Tire Rotation

$19.95

Wheel Balance

$29.95

New Brake Pads/Shoes (Front)

$99.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
325 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 14, 2019

    Really great people who take really good care of their customers. They usually beat the price of most repair shops and offer great deal on basic services.

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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you L for your kind words! We thank you for your business and look forward to your next visit!

  • 5.0 out of 5
    October 4, 2019

    Excellent customer service by Christi who went above and beyond on my visit for oil change. Replaced bad battery using warranty without hassle or questions... asked

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you AC for your kind words about Christi! We are very happy to hear that we were able to provide you with an enjoyable service experience!

  • May 30, 2014

    Excelent costumer service, was looking for a nissan 350z , did everything we can, awesome

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words, David! If there is anything else I can assist you with, please let me know. Greg Kimball, General Manager

  • 5.0 out of 5
    October 1, 2019

    We went to Town North Nissan to purchase a new car and came out with two new cars! Allan Williams and Matt Strickland were great salesmen!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Glad you were pleased Patrick and we look forward to seeing you again next time, thank you.

  • 1.0 out of 5
    September 20, 2019

    Came in for an oil change and nothing wrong with car and left with leaky battery and engine light on. Gave me a quote of 790.00 to fix.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    xxxx Alea, we are sorry that you didn't notice the leaking battery but the leak happened well before your visit. If there's anything we can do for yo...u in the future, please contact me. Garrett Casler - Service Manager -gcasler@townnorthnissan.com

  • 5.0 out of 5
    September 14, 2019

    Excellent, friendly, informative, great customer service. Explain in details about the service. Very professional. I would recommend a friend to this dealership.... Service was completed in 45 minutes.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words! We appreciate your business and look forward to your next visit!

  • 5.0 out of 5
    September 3, 2019

    Excellent service and stays true to the warranty! Always friendly and helpful whenever we have had to take our car in. They were also very thoughtful when... we purchased our lightly used Altima. There was no pressure, just help. We will stay with Town North Nissan

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Eric, Thank you for your kind words! We are happy to hear that we could provide you with a great experience! Please let us know if there is anyth...ing else we can do to help!

  • 1.0 out of 5
    August 30, 2019

    The truck is listed at 30k and when you call it is actually 40k. This is the second time in the last week that this same truck has been done this way.... I had one of their sales guys on the phone and everything was wrapped up, sent him my information for financing, told him how much I was going to put down, and the next morning he called and said sorry the truck is 40k. Disgusted with this place and will tell as many people as possible about my experience.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hello Danny, I do apologize for your experience and I am sorry that our explanation for why the pricing mistake happens is not to your satisfaction, a...s you seemed to be okay with this when we last spoke about it. Please contact me if I can be of further service to you. Steve Riddick General Manager sriddick@townnorthnissan.com

  • 1.0 out of 5
    August 15, 2019

    If I could give negative stars I would. This has absolutely been the worst car buying experience. All they are interested in is the sale. They do not care... about customer satisfaction at all. If there is a problem, they do not return phone calls. It took two weeks for us to get our car after the purchase and when we did the things that were supposed to be fixed were not. I have been trying for over a month to get the issue resolved and as of now, I have had four people on seven different occasions tell me they would call me back. I have yet to receive a phone call. Do not buy from them!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We're sorry that after further attempts to resolve your concerns that we were unable to meet your expectations. If there is ever anything we can do fo...r you in the future, we hope you'll give us the opportunity to earn your business back.

  • 1.0 out of 5
    August 13, 2019

    Brandon Mercado's sales tactic includes: repeatedly attempting to get us to purchase a “protection package” for $2,000 while we were working out numbers... on the car; this was included into the negotiations even though I refused to purchase this package multiple times. He did not say what else came with this package besides a window tints, wheel locks, and protection for the door cup. When asked if this was mandatory, his only response was “it is negotiable”. He refused to remove this as part of the price of the car. We specifically wanted a fully loaded trim with leather seats, but he repeatedly informed us that it was cheaper to buy a lower trim model that has cloth seats and then purchasing aftermarket leather seats through a company he/ his dealership can recommend. I’m glad Brandon at least offered us water, but all we were given was a styrofoam cup with cold water. I’ve never been to a new car dealership that does not have bottled water for customers.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We're sorry that after further attempts to resolve your concerns that we were unable to meet your expectations. If there is ever anything we can do fo...r you in the future, we hope you'll give us the opportunity to earn your business back.

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