Town North Nissan

Excelent costumer service, was looking for a nissan 350z , did everything we can, awesome

It took almost an hour to get the vehicle pricing in writing. I finally got that after I said I had to leave. The price after the rebate was over $1,000 higher than what was listed online and on the car's window sticker. In addition, they add $1,495 for a mandatory dealer added "protection package", which also isn't listed online or on the sticker. Stay far away.

We purchased 2 Maxima cars from Town North Nissan. Our Sales Rep was Eric Wood. Our experience in dealing with Eric was exceptional and stress free. Patient and honest best describes working with Eric. Both purchases went smoothly and he explained the process very well. I highly recommend Eric & Town North Nissan to my family & friends.

I got there an hour before my appointment due light traffic. They took me right in and had everything done and out within an hour!!! Leon was very very good!

My Daughter and her Husband bought two cars, from Town North Austin a year ago. One had problems with a door lock and interior light and salesperson said they would repair, so bring back in a week. When they returned for the repair, the salesperson was no longer employed and Sale Manager said the salesperson had no right to make such agreements. No repairs were made. A year later it is time to inspect one of the cars. Inspection is failed because tint on windows is too dark. No changes have been made to the window tinting, since purchase. Town North said it is not their problem. They said that the Sales Manager and Salesperson from a year ago are no longer employed there, so Town North Nissan is not responsible. I talked with the Used Car Sales Manager, Thomas, and he said the same. He said bring it to their Service Department and they would inspect. Not sure what that means. A failed inspection is a failed inspection. Stay away from this dealership, buy elsewhere.

I went to Town North Nissan to test drive a new Rogue, I ended up leasing a 2017 and I absolutely LOVE this SUV! The interior is beautiful and the quality seems much higher end compared to others in it's class. The customer service was 5 star! I have never had such a positive experience at a car dealership. I worked with Reagan and Eddie. They both bent over backwards to make sure I was well taken care of. Reagan is a delight to work with and made me feel very comfortable. She definitely goes the extra mile! Eddie is also great to work with. He is very knowledgeable and professional. I could not have asked for a better team! Also, one more shout out to Zach. He was the manager working with Eddie and Reagan. He could not have been more polite and appreciative of my business. I don't normally do online reviews but the kind of customer service I received there is hard to find these days. I highly recommend!

Stay away from Alan. He is a sales guy in new car. Never trust what he says on the phone because when you get there spend your quality time and then you get to know that he can't do the price he mentioned on the phone. Really poor customer service. He is very rude.

My experience with buying vehicles in the past has been less than good. My experience with dealing with Reagan Allen was exceptional. She had everything ready and waiting for me when I arrived with my wife. I hate waiting and she make sure the process was quick and efficient. Her knowledge and professionalism was above and beyond what I expected. She was quick with the paperwork and had all information needed ready and waiting for me. This was the most painless process with buying a vehicle I have encountered. I highly recommend Reagan as your preferred sales consultant for any purchase you may be in the market for at Town North Nissan.

I accompanied my husband to purchase a new truck. We were assisted by Reagan Allen. We had called ahead and told her what we were looking for. She had three trucks ready for my husband to view and test drive when we arrived. I found her to be very personable, professional and knowledgeable in her handling of our needs and questions. She was able to provide a seamless process. The actual purchase was easy and smooth due to her advanced handling of our paperwork. Ms. Allen was in all aspects outstanding and made our experience pleasurable.

We recently purchased our second Nissan Altima from Town North Nissan. Brandon Wooley, took great care of us. He is very professional and listened to exactly what we wanted. He has been a pleasure to work with and has exceeded all expectations!