Suski Used Cars of Lapeer

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Reviews

Average Ratings

3.1
Average based on 9 reviews.
  • Amazing Car Buying Experience!!!

    Suski Used Vehicle's has earned me as a life long customer! I had a great experience dealing with everyone from sales to finance. They were very h...


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    Suski Used Vehicle's has earned me as a life long customer! I had a great experience dealing with everyone from sales to finance. They were very helpful and took the stress out of the car buying experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • unclean

    There is someone that obviously works at this dealership that allows their dogs in these not yet owned vehicles. They smell of urine, try cleaning...


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    There is someone that obviously works at this dealership that allows their dogs in these not yet owned vehicles. They smell of urine, try cleaning your cars after you let your people drive them.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Ed Usewick Cares

    When we were turned down by every other store in town Mr Ed Usewick the owner himself helped us get our family into a vehicle. Thank You ED!


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    When we were turned down by every other store in town Mr Ed Usewick the owner himself helped us get our family into a vehicle. Thank You ED!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Made me feel comfortable and I got a great deal!

    Wow...in the past when I've needed to bite the bullet and buy another car, it was always an intimidating experience...Ed Usewick actually made it ...


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    Wow...in the past when I've needed to bite the bullet and buy another car, it was always an intimidating experience...Ed Usewick actually made it an enjoyable experience!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Horrible Service

    I was searching for a specific used Chevy truck 2500 with a long bed in white (Diesel). I was not able to find one that met my specifications in m...


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    I was searching for a specific used Chevy truck 2500 with a long bed in white (Diesel). I was not able to find one that met my specifications in my home state of Colorado. I found the perfect match on Cars.com listed at Suski Used Cars. I called on a Monday morning and spoke to a saleswoman. Told her I was very interested in the truck and that it was exactly what I was looking for. I asked her to email a few pictures of the interior and a couple more body shots. I asked if the truck could be shipped to Colorado and she said yes. I asked her to also to get a shipping cost of the truck. I gave her my email, my cell, and my work number. She stated that it would take a couple hours and she would be in touch. A day passed and I did not hear from her. I called the dealership and spoke to Chris. I basically had to start over with my photo's request. When I asked him about shipping he said "I have no idea", "I suppose I could look into it". He assured me he would get photos to me right away. Another full day has passed. No contact. I give up. I have a pocket full of money for a truck and they don't seem to want it.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • VERY poor customer service

    I don't think this dealer wants to sell vehicles. I tried multiple times to get in contact with them over the period of a week and was left hangin...


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    I don't think this dealer wants to sell vehicles. I tried multiple times to get in contact with them over the period of a week and was left hanging every time. First, I called to inquire about a truck for sale and got a "Sorry our reps are all busy" message every time. Days later, I received a call back, only to be told the salesman, Kenny, would look into the vehicle, and call me back. I never got a call back. I called 2 days later and was told again by the salesman, that he would find more information on the vehicle and call me back. This went on for another round of phone tag. The salesman did eventually email me some information on the vehicle, so I called to see when I could come take a look at it. The salesman told me the vehicle was currently in inspection and he would call me when it was ready. I never received a call. I've never seen such an unmotivated salesman in any business. Needless to say, I will not be purchasing a vehicle from this dealership.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?

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  • Great Truck and a Fine Buying Experience

    Despite the negative reviews, I drove several hours to purchase a truck from Mike here at this dealer. Mike had the truck detailed and waiting for...


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    Despite the negative reviews, I drove several hours to purchase a truck from Mike here at this dealer. Mike had the truck detailed and waiting for me upon arrival, and the pricing was incredible relative to everywhere else I'd looked. Facilities weren't the finest, but the buying process was pretty painless on my end. I've had the truck for a little while now, and it's been a fantastic vehicle. I would recommend this dealer if you're looking for a great value in a truck.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Awesome experience

    My total experience at Suski was awesome! Mike is a great no pressure salesman and the quality of their selection is well above what you would exp...


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    My total experience at Suski was awesome! Mike is a great no pressure salesman and the quality of their selection is well above what you would expect to find in a used car lot. Financing process was painless and the whole process from test driving to driving a new car home was quick and very pleasant. I would highly recommend Suski to anyone!!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • terrible service,

    We bought a car from suski that was rather rare to find which is why we continued with the transaction...horrible service, completely incapable, n...

    Dealer Response

    The vehicle in question was a high top conversion van converted to 4X4 and lifted, therefore too tall to ship. Customer suggested flying out to re...


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    We bought a car from suski that was rather rare to find which is why we continued with the transaction...horrible service, completely incapable, not even able to ship car correctly which resulted in my husband flying out to drive car himself. the car was filthy upon arrival, salesmen not competent. in a downed economy you would think a used car dealer would make the transaction swift and professional, not the case at all....avoid suskiat all cost if possible.

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    19 people out of 19 found this review helpful. Did you?
    Dealer Response

    The vehicle in question was a high top conversion van converted to 4X4 and lifted, therefore too tall to ship. Customer suggested flying out to retrieve the vehicle and we accomodated by delivering the vehicle to the customers chosen airport. What more could we have done?


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