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Fremont Chrysler Dodge Jeep Ram

4.5
(294 reviews)

Reviews

4.5
(294 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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4.0

I've had many interactions with Simpson Service Dept and

I've had many interactions with Simpson Service Dept and they are very good. They are knowledgeable and keep you informed of the progress of work on your vehicle. The techs do a good job of diagnosing issues and completing repairs. I would like to single out Jose Guerrero for his great service my last time there. He was able to get me the best price on the work I required and looked for ways for me to get any discounts I was eligible for. He is very personable and communicates progress and next steps in a professional but low-key way. I highly recommend Simpson Chevrolet of Garden Grove.

4.0

I've had many interactions with Simpson Service Dept and

I've had many interactions with Simpson Service Dept and they are very good. They are knowledgeable and keep you informed of the progress of work on your vehicle. The techs do a good job of diagnosing issues and completing repairs. I would like to single out Jose Guerrero for his great service my last time there. He was able to get me the best price on the work I required and looked for ways for me to get any discounts I was eligible for. He is very personable and communicates progress and next steps in a professional but low-key way. I highly recommend Simpson Chevrolet of Garden Grove.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Dan Barlow is an amazing induvial who is an old school

Dan Barlow is an amazing induvial who is an old school very composed salesman. Car buying should be a fun exciting time. Nowadays you get these young overzealous salespeople that are just about making the sale and nothing else matters to them. They can take a very big lesson from Dan in how to earn the trust and make the customer feel comfortable without having to arm- wrestle. Great job Dan it was a pleasure working with you and I'll be back to see you then the need comes up. Danny Graham

5.0

Dan Barlow is an amazing induvial who is an old school

Dan Barlow is an amazing induvial who is an old school very composed salesman. Car buying should be a fun exciting time. Nowadays you get these young overzealous salespeople that are just about making the sale and nothing else matters to them. They can take a very big lesson from Dan in how to earn the trust and make the customer feel comfortable without having to arm- wrestle. Great job Dan it was a pleasure working with you and I'll be back to see you then the need comes up. Danny Graham

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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3.0

The car for rental was very dirty.

The car for rental was very dirty. Service was pretty quick during a busy time of day.

3.0

The car for rental was very dirty.

The car for rental was very dirty. Service was pretty quick during a busy time of day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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4.0

The whole process was easy.

The whole process was easy. From setting up appointment to driving off. Everyone was very nice and professional.

4.0

The whole process was easy.

The whole process was easy. From setting up appointment to driving off. Everyone was very nice and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Sales reps Alex Mendoza and Alex Moreno are professional,

Sales reps Alex Mendoza and Alex Moreno are professional, courteous and knowledgeable. They were instrumental in the purchase of my Silverado LTZ 2500 HD.

5.0

Sales reps Alex Mendoza and Alex Moreno are professional,

Sales reps Alex Mendoza and Alex Moreno are professional, courteous and knowledgeable. They were instrumental in the purchase of my Silverado LTZ 2500 HD.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Had what we were looking for in months.

Had what we were looking for in months. Within our budget. Satisfied purchase. Chris S was very helpful

5.0

Had what we were looking for in months.

Had what we were looking for in months. Within our budget. Satisfied purchase. Chris S was very helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

Freddy Ayoub was excellent advisor to buying my new car.

Freddy Ayoub was excellent advisor to buying my new car. I would like to recommend him to my friends'

5.0

Freddy Ayoub was excellent advisor to buying my new car.

Freddy Ayoub was excellent advisor to buying my new car. I would like to recommend him to my friends'

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Excellent service and friendly atmosphere.

Excellent service and friendly atmosphere. Very informative and prompt with my vehicle. Highly recommend them!

5.0

Excellent service and friendly atmosphere.

Excellent service and friendly atmosphere. Very informative and prompt with my vehicle. Highly recommend them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

I had a very good experience at this dealership.

I had a very good experience at this dealership. They did what needed to be done and were kind as always.

5.0

I had a very good experience at this dealership.

I had a very good experience at this dealership. They did what needed to be done and were kind as always.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Luis was personable and made sure our needs were taken

Luis was personable and made sure our needs were taken care of. We are return customers because we were happy with how he treated us, both times.

5.0

Luis was personable and made sure our needs were taken

Luis was personable and made sure our needs were taken care of. We are return customers because we were happy with how he treated us, both times.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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