Reviews

Average Ratings

3.4
145 lifetime reviews. Includes reviews of Glendale Nissan from DealerRater.com
  • Great Value; Glendale Nissan

    I have now bought something like 8 or 9 cars on a 2 year cycle from Glendale Nissan. Be it the new car buying process or a normal service visit, ...


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    I have now bought something like 8 or 9 cars on a 2 year cycle from Glendale Nissan. Be it the new car buying process or a normal service visit, I cannot say enough about the quality of everything they do. Not your normal auto dealership, that is for certain. Orlando and George make everything happen when you buy through them, the deal is direct, fast and easy. Nothing hidden, no question unanswered or of a vague nature in response. The service department is always ready to handle routine work or the occasional repair. The same quick, easy way getting things done. Oh, and Nissan ... they make a good automobile!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great sales team!!
    November 6, 2017

    Not the greatest credit! I was scared to even try to get a new car! Ended up with a beauty 2017 black shiny new Versa! Kind and not pushy! Kevin a...


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    Not the greatest credit! I was scared to even try to get a new car! Ended up with a beauty 2017 black shiny new Versa! Kind and not pushy! Kevin and the entire team made me feel so comfortable and not embarrassed! Finance man Dan treated me so kindly! Great experience!

    Does recommend this dealer

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  • ONCE YOU HAVE BOUGHT, THEY DON'T CARE ABOUT YOU!!
    September 20, 2017

    ONCE YOU HAVE BOUGHT, THEY DON'T CARE ABOUT YOU!! I had a great buying experience, but that was the end of my positive experience with Glendale N...


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    ONCE YOU HAVE BOUGHT, THEY DON'T CARE ABOUT YOU!! I had a great buying experience, but that was the end of my positive experience with Glendale Nissan. My wife and I bought a used Altima from Tony Russo, who is highly professional and treated us very well. About a month later, we still hadn't received our registration. My wife and I called repeatedly, and every time we were forwarded to a voicemail that was NEVER returned. We both had to go into the dealership on multiple occasions before we got to speak with anyone. We were informed all we had to do was GO TO THE SOCIAL SECURITY OFFICE to obtain our registration... It's always great to waste an entire afternoon of my life because they couldn't keep track of our paperwork... They will not help you with anything post-sale that isn't service related (revenue generating.) We will not be returning for any servicing of our vehicle as a result of our poor customer experience.

    Does not recommend this dealer

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  • Very satisfied with sales people. One of the best.

    Great sales people. Very knowledgeable. They were personable and friendly.


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    Great sales people. Very knowledgeable. They were personable and friendly.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Outstanding service department
    April 28, 2017

    Bought a new Nissan Murano Platinium tech. Pkg from another dealer west of Glendale. A short time after, I heard a huge wind noise & when I drove ...


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    Bought a new Nissan Murano Platinium tech. Pkg from another dealer west of Glendale. A short time after, I heard a huge wind noise & when I drove it through a car wash water would pour in through the back of the sunroof into the catch tray where it meets the panoramic roof. Brought it back in to the dealer & they diagnosed it to be the right rear door gaskets?? I did not want to waste Nissans money & my time so I brought my vehicle to GLendale service dept. I talked to John Petrie ser. Mgr. , he listened, cared & let me take him for a test ride. He then put me in a loaner car & said he needs time to diagnose the vehicle. In the end he personally diagnosed the issue with several test rides masking off the roof to pinpoint the noise & leak, found a defect in the pano roof replaced it under warranty & now it is perfect. John in my opinion is a true professional, no nonsense, get it done type of person & I thank him very much for all the time & effort he put in to correcting the issue. Also hats off to Jim Hutcheson ser. Director to his winning Service Team , where they all work together to get 1st class results. Absolutely outstanding!!!!! Steve A. West Chicago

    Does recommend this dealer
    Came in for service or repair

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  • Got what I wanted for much less.

    Bought a salvaged Buick. The seller was friendly, trusting, and completely upfront about the prior damage, even showed pictures. Repairs resembled...


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    Bought a salvaged Buick. The seller was friendly, trusting, and completely upfront about the prior damage, even showed pictures. Repairs resembled that of slightly used vehicle. The price was very reasonable.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Lied and did not deliver on promise resulting large bill
    March 21, 2017

    Lied and did not deliver on promise resulting large bill...


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    Lied and did not deliver on promise resulting large bill...

    Does not recommend this dealer

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  • Very good service, Fast and responsive !

    Awesome people, they are on the top notch of selling cars. Always had questions and they were there to answer all of them. Highly recommend these ...


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    Awesome people, they are on the top notch of selling cars. Always had questions and they were there to answer all of them. Highly recommend these folks !

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Excellent staff Great deals
    January 28, 2017

    Last week I came in and Chris service advisor helped me out had problem with blue tooth took care of problem this week came in was due for service...


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    Last week I came in and Chris service advisor helped me out had problem with blue tooth took care of problem this week came in was due for service Anna Service advisor assisted me and gave me great advice on my Nissan Versa 2015 with her knowledge and expertise And her cheerful service I would love to return to this location to see her advance as a Manger Also I wanted to thank maintence team for washing my car and always making it shiney and last but not least the TOP NOTCH mechanics thank you for doing the job right the first time and staying on top of things and marking my car safe to drive

    Does recommend this dealer
    Came in for service or repair

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  • Purchased Nissan Versa 2015

    Glendale Nissan has and had some amazing people Wanc manger was one of them who was transferred to Wood field Nissan his assistant manger Mario i...


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    Glendale Nissan has and had some amazing people Wanc manger was one of them who was transferred to Wood field Nissan his assistant manger Mario is still here both of the sales mangers speak polish which was a plus in translating to my wife and my brother in law my actual sales rep was Ben Sharlow he gave me a great review of the vehical I was purchasing and my over view of when I come in for service is that service advisores Along with top notch mechanics along with bosses and every one else who I haven mentioned always make my expirence far beyond excellent words are always unable to be explained but thank you Big bosses for hireing a wonderful staff

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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