"Experience Clear and Simple Car Buying and Selling"
Just bought a new car today at Car Max, and actually traded in my car that I previously bought from Car Max 2 years ago. I worked with Nick, who was absolutely... wonderful from start to finish! I had talked to him yesterday while getting my car appraised and when we tried to set an appointment for me to come back to look at a car, we realized we worked almost the exact same hours. Nick so kindly offered to stay late so I could come at a time convenient to me. He did everything he could to make my experience as great as it could be, and he truly did an awesome job! He even ended up staying 3 hours after his shift was supposed to end, but he was so cheerful, you never would have known! Anyone looking for a car, definitely see Nick @ Car Max! He's not "just another car salesman" .. he's honest and helpful and gives great customer service!
idiots who do nothing but lie sad they aren't out of buisness i wouldn't by a car from them if it was free free free
I had been searching for a car in many dealerships around the area and for one reason or the other it would not work out, at Carmax it was a totally different... experience from the moment I walked in. Ricardo Barsesa was an amazing sales Man he helped me find the car I wanted and after that it was the easiest/Fastest process ever! They are Amazing.
This company bends over backwards to accommodate their customers. Every time I see one of their commercials on tv I get a good feeling becuse of my experience.
We are right at 30 days our new purchase is acting up and there is no service on the weekends. I called concerned and a young lady answered and told me... that there is nothing they can do and I need to call back on Monday. Asked if she could make me an appointment and she said call back on Monday. What a joke!!!!
I was selling my car. They gentleman that helped me (Reggie as I remember) was so kind. He was on point with everything very well versed in his field.... More then that he was fun to talk to it was more like having a friend there with me then a car Max employee.
Was interested in a Ford Fusion 2017 that only had 8,000 Miles and they did a free transfer from Tampa to Fort Myers and I walked out with a new car
Got a great truck at a fair price with a decent value on trade in. All sales people [Justin and Dee] were very helpful w/o pressure. First time shopper... there but won’t be last!
Great Customer Service. They gave me information I needed for my car search.
Was just looking at different models. The salesman asked if we wanted him to show us around our let us browse. We browsed on our own. Hee came out once... and showed us a few options then let us go alone again. We decided on two models and he took us for a test drive of each. Very nice experience and never felt pressured.