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Reviews

Average Ratings

5.0
77 lifetime reviews.
  • Great Customer Service, Awesome Car Choices

    This is our second vehicle we have bought from Joe, one for ourselves and one for our son, and we have also referred many of our friends to Metro ...

    Dealer Response

    We treasure your business , thank you so much for your kind words and recommendation .


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    This is our second vehicle we have bought from Joe, one for ourselves and one for our son, and we have also referred many of our friends to Metro Motors-Joe is very honest and makes buying a car exciting and worry free. Metro Motors has an excellent selection of new/used vehicles and amazing customer service. We will continue buy our vehicles from Joe and refer our friends to him. We thank you for your honesty, hard work and service.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We treasure your business , thank you so much for your kind words and recommendation .


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  • I got what I wanted

    I found the car that I was looking for here at a reasonable price. I looked around at a lot of places but nothing else was satisfying, either they...


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    I found the car that I was looking for here at a reasonable price. I looked around at a lot of places but nothing else was satisfying, either they didn't have what I wanted or it was overpriced. Once I came back and talked to Joe about the car, he gave me a fair price that didn't really leave a lot to haggle with. I actually ended up paying less than I had expected to. The staff was very up front and friendly.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Honest Dealer, Great Selections

    Shopping for a car could be challenging, but thanks to Joe @ Metro Motors, It was a Breeze. I really enjoying dealing with this place, they are ...


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    Shopping for a car could be challenging, but thanks to Joe @ Metro Motors, It was a Breeze. I really enjoying dealing with this place, they are Honest and upfront about there cars, I got a great car at a very fair price, I would go back to Metro Motors For my Second Car for SURE....Thanks

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Made Life Easy

    I was told about Metro Motors by many friends, I finally went there, even though They Do Not Do In-House Financing, Luckily For Me they have just ...


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    I was told about Metro Motors by many friends, I finally went there, even though They Do Not Do In-House Financing, Luckily For Me they have just traded on a 2007 Honda Civic, It was the perfect car for me, Joe was very helpful in working with me and even though I had ZERO Credit he managed to sell me that car at a Great Price and Managed to keep my monthly payment affordable, the Quality of there cars is amazing and they are very honest, I recommend this Place to anyone in need of a good car at a great price. Thanks To Joe

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • fantastic

    Fast, friendly, and honest. 10/10 Would buy from again

    Dealer Response

    Thank you for your business


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    Fast, friendly, and honest. 10/10 Would buy from again

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your business


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  • Best Car Buying Experience I Have Ever Had!

    Joe and his staff at Metro Motors are truly some of the classiest, most respectful, and honest people that I have ever had the pleasure of doing b...

    Dealer Response

    We value your business and recommendation , thank you for your kind words.


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    Joe and his staff at Metro Motors are truly some of the classiest, most respectful, and honest people that I have ever had the pleasure of doing business with. They went out of their way to ensure that our car buying experience was both enjoyable and free of stress. We purchased an immaculate 5 Series BMW and could not be happier with the car. The customer service we received was incredible and our family really appreciated how wonderful we were treated. We would absolutely recommend anyone looking to buy a car to shop at Metro Motors as they are truly a rare find in the automotive sales industry. Knoxville, is blessed to have these guys and we will definitely do business with them again!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We value your business and recommendation , thank you for your kind words.


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  • great vehicles

    Bought 2012 beetle. Very happy with the choice I made.absolutely in love with this car.

    Dealer Response

    Thank you for your business Angela!


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    Bought 2012 beetle. Very happy with the choice I made.absolutely in love with this car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your business Angela!


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  • Communication, Customer Service... A+

    I purchased a vehicle from Metro Motors recently. After having issues with my initial vehicle Joe did a lot to "make it right". He always responde...

    Dealer Response

    Glad we earned your business , thank you for your recommendation .


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    I purchased a vehicle from Metro Motors recently. After having issues with my initial vehicle Joe did a lot to "make it right". He always responded to my e-mails in a timely fashion and we came up with a solution that was fair for all parties involved. That's something that you won't get at many used car lots. I give Joe an A+ for customer service and wouldn't hesitate to go there again if I need a vehicle in the future.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Glad we earned your business , thank you for your recommendation .


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  • great service

    Joe made car buying a pleasure. when we arrived we were able to browse before he came out to assist us. i told him exactly what i was looking fo...

    Dealer Response

    Thank you so much for your business , looking forward to helping you in the future.


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    Joe made car buying a pleasure. when we arrived we were able to browse before he came out to assist us. i told him exactly what i was looking for and told him I didnt want to spend a whole week trying to find something. He gave me the names and locations of all the dealerships that he knew had bmws available and to go look around and see what else was out there that I may like better than the bmw I was looking at at his dealership. So I spent hours driving to the dealerships he had told me about. At the end of the day we were right back at Metro Motors wanting to take a test drive on the car we had both really really liked. It drove great and I knew that would be the car Id be buying. Joe was great he wasnt a vulture who followed you around while you were looking and there was no pressure. More importantly I appreciated his openess and honesty!! I would definately do business with him again. His help Richard is a very nice man also and they both treat you like family! This is one dealership I would recommend over and over.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for your business , looking forward to helping you in the future.


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  • Most Honest Dealer In KNOXVILLE

    After spending weeks shopping for a used car, a friend recommended I Visit Joe at Metro Motors, Once I got there, I was given a quick tour and was...

    Dealer Response

    Thank you so much for your kind words , we are always happy to help.


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    After spending weeks shopping for a used car, a friend recommended I Visit Joe at Metro Motors, Once I got there, I was given a quick tour and was left a lone to brose and take my time checking out some of there cars, what really impressed me, all there cars are marked clearly with prices and miles and other details, I did not have to guess, there cars look very clean and well maintained, I liked a few so I was able to test drive the ones I like, and once I chose the one I wanted, they got it ready and I was on my way, the paperwork process was a breeze and I was also offered a 90 day warranty that I was not expecting, the great thing is that THEY don't even advertise that, but it turned out they offer that on every car they sell, that was nice, the people are very pleasant and Joe is very honest. I highly recommend this Place for anyone in need of a good used car at a great price

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for your kind words , we are always happy to help.


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