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Reviews

Average Ratings

4.9
Average based on 72 reviews.
  • Great Customer Service, Awesome Car Choices

    This is our second vehicle we have bought from Joe, one for ourselves and one for our son, and we have also referred many of our friends to Metro ...

    Dealer Response

    We treasure your business , thank you so much for your kind words and recommendation .


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    This is our second vehicle we have bought from Joe, one for ourselves and one for our son, and we have also referred many of our friends to Metro Motors-Joe is very honest and makes buying a car exciting and worry free. Metro Motors has an excellent selection of new/used vehicles and amazing customer service. We will continue buy our vehicles from Joe and refer our friends to him. We thank you for your honesty, hard work and service.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We treasure your business , thank you so much for your kind words and recommendation .


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  • great vehicles

    Bought 2012 beetle. Very happy with the choice I made.absolutely in love with this car.


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    Bought 2012 beetle. Very happy with the choice I made.absolutely in love with this car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Communication, Customer Service... A+

    I purchased a vehicle from Metro Motors recently. After having issues with my initial vehicle Joe did a lot to "make it right". He always responde...


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    I purchased a vehicle from Metro Motors recently. After having issues with my initial vehicle Joe did a lot to "make it right". He always responded to my e-mails in a timely fashion and we came up with a solution that was fair for all parties involved. That's something that you won't get at many used car lots. I give Joe an A+ for customer service and wouldn't hesitate to go there again if I need a vehicle in the future.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • great service

    Joe made car buying a pleasure. when we arrived we were able to browse before he came out to assist us. i told him exactly what i was looking fo...


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    Joe made car buying a pleasure. when we arrived we were able to browse before he came out to assist us. i told him exactly what i was looking for and told him I didnt want to spend a whole week trying to find something. He gave me the names and locations of all the dealerships that he knew had bmws available and to go look around and see what else was out there that I may like better than the bmw I was looking at at his dealership. So I spent hours driving to the dealerships he had told me about. At the end of the day we were right back at Metro Motors wanting to take a test drive on the car we had both really really liked. It drove great and I knew that would be the car Id be buying. Joe was great he wasnt a vulture who followed you around while you were looking and there was no pressure. More importantly I appreciated his openess and honesty!! I would definately do business with him again. His help Richard is a very nice man also and they both treat you like family! This is one dealership I would recommend over and over.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Most Honest Dealer In KNOXVILLE

    After spending weeks shopping for a used car, a friend recommended I Visit Joe at Metro Motors, Once I got there, I was given a quick tour and was...


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    After spending weeks shopping for a used car, a friend recommended I Visit Joe at Metro Motors, Once I got there, I was given a quick tour and was left a lone to brose and take my time checking out some of there cars, what really impressed me, all there cars are marked clearly with prices and miles and other details, I did not have to guess, there cars look very clean and well maintained, I liked a few so I was able to test drive the ones I like, and once I chose the one I wanted, they got it ready and I was on my way, the paperwork process was a breeze and I was also offered a 90 day warranty that I was not expecting, the great thing is that THEY don't even advertise that, but it turned out they offer that on every car they sell, that was nice, the people are very pleasant and Joe is very honest. I highly recommend this Place for anyone in need of a good used car at a great price

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Kindness Costs Nothing, Yet It Is A Most Precious

    One does not find an auto dealer who is genuinely kind and generous. In his business, it is difficult to trust, but JOE puts his trust in people, ...


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    One does not find an auto dealer who is genuinely kind and generous. In his business, it is difficult to trust, but JOE puts his trust in people, I hope customers do not take his kindness and the trust he puts in people for granted, All around super nice guy.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Experience.

    Joe was a pleasure to deal with and the buying process couldn't have been easier. I never felt misled or pressured. I would highly recommend Metro...


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    Joe was a pleasure to deal with and the buying process couldn't have been easier. I never felt misled or pressured. I would highly recommend Metro Motors. We bought a 2009 Jetta TDI and love it. The lot is tightly packed, but don't let that hinder you. They can have any car out in minutes. I would buy from Joe again. Great overall experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Experience

    Joe was a pleasure to deal with. The Volkswagon Jetta TDI we bought has been wonderful and the process in buying it couldn't have been easier. I w...


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    Joe was a pleasure to deal with. The Volkswagon Jetta TDI we bought has been wonderful and the process in buying it couldn't have been easier. I would highly recommend Metro Motors.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Joe was a big help with finding the best car

    My name is Samuel and I have just recently purchased a car from Joe and I am very pleased with my car. I love the way it looks and rides it has ma...


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    My name is Samuel and I have just recently purchased a car from Joe and I am very pleased with my car. I love the way it looks and rides it has made my work trip alot more accessible without Joe I would have never been in the car I'm in today and for that I appriecate, my friend. Thank you so much! I will reccommend Metro Motors LLC to all of my family, friends, and anyone who reads this review.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great customer service and I love my car!

    Looked for months to find the car I've been wanting and finally found it. Drove almost 2 hours away and it was worth every bit. I LOVE my car.


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    Looked for months to find the car I've been wanting and finally found it. Drove almost 2 hours away and it was worth every bit. I LOVE my car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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