MIG Chrysler Dodge Jeep Ram

We bought a 2015 ram back on May 20 2017. Our initial experiance was great But then, the time line we were promised to pick up our truck in a few days... turned into pick up at end of month. When we picked it up we noticed that the only penguin sticker we requested to keep was screwed up and our salesman Lee Spain said it was no big deal, I thought it was. Then we noticed a plastic piece ( not sure of correct term cup holder bezel just to describe it) in back seat still was missing we were assured it would be replaced. Just for his response to be was well... it's not on the I.O.U slip from him to say I remember us talking about it. To then saying well its a $10 peice (which it is not) and we could order one ourselves, we declined and requested him to honor what he said they would do. Our salesman stated he would take care of it despite it not being on the IOU. IT'S now August 9 and they still have not honored this. LEE SPAIN (our salesman) also has you rate / review his service before you leave so you feel obligated to give a good reveiw. and initially it was a good experiance until they don't honor what they say they will do. Bottom line go to a different dealership we drove from Eaton to get a good price on our truck but with our experience paying more locally would of got us better service.

Prior to speaking with Lee at MIG, we searched around for a used Colorado, but each time, the dealers seemed unwilling to negotiate reasonably. Discouraged,... we decided to make the trip up to Bellefontaine to test drive a Z71 model. Lee greeted us and talked about what we were looking for. He set us up for a test drive around town in a great truck, and when we decided to talk price, Lee was willing to negotiate a great deal, including a fair trade for our aging minivan. We closed on the deal and left in our new ride with time to spare on our Saturday. Thanks Lee and MIG for a great buyer experience.

Very responsive - Lee was friendly and processed our transaction quickly. The car that we bought was as advertised.

We dealt with Lee today he was a very relaxed seller and not pushy we were able to take our time to decide which truck was best for us without any pressure... typical salesmen use. i would recommend anyone to come here and and ask for Lee We had a great experience and we haven't bought a car new in 8 plus years He was very knowledgeable on the trucks we had questions for .

While I did not end up buying a vehicle from MIG, it was not in anyway shape or form because of the dealership or staff. I stopped at MIG on the way home... to look at a Durango after driving 6+ hours to look at a different one that had been grossly misrepresented by the dealer. I walked into MIG and was quickly greeted by Lee Spain who took the time to talk to me about what I was interested in doing even though he also had another customer in the building. He got the Durango unlocked and allowed me to look it over without putting any pressure on me. In the meantime he worked up an offer on our trade. The offer on our trade was the best we got from any dealer throughout our entire buying process. In the end we decided to order a new Durango from the factory from our local dealership, the ONLY thing that kept me from ordering from MIG was the 5 hour drive there and back, and the fact that my local dealership was (finally) willing to match the offer Lee made me on a factory order. But I never was as comfortable at my local dealership, and if I ever need to buy another new vehicle or used for that matter I will check MIG first, they truly are a reputable place in a sea of shady car dealerships. I would highly recommend anyone local use this dealership and would even go as far as to say they are worth a long drive if you want a good comfortable, and fair experience.

I did a 2 week interview search to find a pre-owned vehicle that had all the options I wanted. Found the car at MIG and contacted Justin WIllis. He responded... immediately. We did the deal on the phone and I purchased a one-way ticket from Atlanta from Columbus. Justin had a driver waiting to pick me up from the airport and drive me to the dealership. Justin was waiting with all the paperwork ready. The entire experience was top-notch and professional. Many thank to you, Justin, for a great experience. And by the way, the vehicle performed flawlessy on the drive back to Georgia! I give Justin my highest recommendation.

This is the third vehicle I have bought from mig and the third vehicle I bought from JUSTIN WILLIS. Justin puts in the extra effort to make a deal work.... Justin always treats me with respect and takes the time to under stand what the customer wants. Never trying to force the customer to buy any vehicle. Justin Willis is the one salesman I will ever deal with and buy from again! Thanks Justin for the excellent buying experience that's hassle free!!!

Didn't think i could get approved. he helped get me approved and got me in the right car for me an my kids. highly recommend him for your buying process.

I have made my last 2 new vehicle purchases at this dealership. I intend to make all future purchases here.

My experience at MIG was great! Justin Willis made everything easy and painless. Justin and the team are willing to work with the customer and find the... best option that works best for you. I would most definitely refer MIG to my friends and family.