Matheny Motors - Marietta

Reviews

This dealer has no recent reviews and is not rated.

2 lifetime reviews.

  • 2.0 out of 5
    March 3, 2013

    Found a used car on the internet at this dealership, called them and talked to a salesman and explained I wanted to put half down in cash and wait 30 days... and pay the other half off in cash with my tax refund. Later the salesman called back and said he couldn't do that, I would have to finance the half that I wouldn't paying the day I bought the car.Drove over 7 hours round trip to look at the car. Got there to look at the car and was happy with it. However, went to start it and nothing, so the salesman said the battery was just low, so he tried jumping it.Nothing, got another battery and still nothing. Tells me that the fuel pump or something on it must of not be working properly. After all that driving and the salesman just says "sorry". In all honesty the salesman didn't seem to interested in dealing with us anyway. You would think if you were in the business of selling cars, when you had someone driving over 7 hours round trip to look at one you would go out and make sure it is good to go. Especially when they have in so many words told that they were going to buy it.

    2.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Erick, I do appologize for your experience, it is not the typical experience here at Matheny Motors in Marietta, I completely agree with you that the... salesperson should have checked the vehicle prior to your arrival, the cold weather can greatly affect vehicles especially when they are not driven regularly, We try to make sure everyone has the best experience possible, Please understand there is entirely too much risk in accepting partial payments. I apologize for your experience, and we will take this as constructive to make sure it does not happen again. Thank you

  • 5.0 out of 5
    February 10, 2013

    good and friendly dealer.Because their recommend i purchase that car and enjoy the nice serve

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
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