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Reviews

Average Ratings

4.9
34 lifetime reviews.
  • Super experience at Rochester Mazda

    Kyle Fieseler was excellent to work with; he was very friendly and knowledgeable. He made our car shopping experience easy and enjoyable. We were ...

    Dealer Response

    Thanks for the kind recommendation Mike and Sue!


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    Kyle Fieseler was excellent to work with; he was very friendly and knowledgeable. He made our car shopping experience easy and enjoyable. We were well taken care of and we highly recommend Kyle and Rochester Mazda!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the kind recommendation Mike and Sue!


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  • Customer

    Wow !!! If you have not been to the Mazda dealership in Rochester you have missed out on a wonderful experience. Thank you Peter Hassig !!! Fr...

    Dealer Response

    Glad everything went smoothly for you! Thank you Julie for always choosing to Experience the Difference with the team at Rochester Mazda! Looking ...


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    Wow !!! If you have not been to the Mazda dealership in Rochester you have missed out on a wonderful experience. Thank you Peter Hassig !!! From the time you arrive where you are met with the doors held open for you until the time you leave . We had our car detailed and what a beautiful job! Super friendly staff . I would recommend this dealership and service to everyone. I'm impressed beyond words.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Glad everything went smoothly for you! Thank you Julie for always choosing to Experience the Difference with the team at Rochester Mazda! Looking forward to working with you again in the future!


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  • A great first experience

    I found a car I liked, went there, got help from really cool and nice people then left with a new car. They made the process easy and quick and di...

    Dealer Response

    Thank you for the review! Hope you are enjoying your new vehicle!


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    I found a car I liked, went there, got help from really cool and nice people then left with a new car. They made the process easy and quick and didn't try to sell me extra stuff.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the review! Hope you are enjoying your new vehicle!


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  • ABOVE expectations! There for the customer!

    We just purchased our new Signature CX-9 last week and we are in love! From the very first day we walked in, to the moment we got our new keys, th...

    Dealer Response

    Thanks for the review Marsac! Hope you are enjoying your CX-9!


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    We just purchased our new Signature CX-9 last week and we are in love! From the very first day we walked in, to the moment we got our new keys, the experience with Rochester Mazda has been above any other car shopping experience. Zach was very helpful and kept communication very open, which was so appreciated because that is hard to find nowadays. We also had the pleasure of doing part of our business with Peter who seemed to really take the time to ensure things were always ready/correct for us when we walked through the door. Zach was very pleasant to work with as we feel he is genuine and cares to take the time to answer our questions/go over EVERY little thing in detail. He always made sure all questions were answered before we left. We weren't expecting our CX-9 to arrive for another month or so, but Peter and Zach made it happened and called us just a mere couple days later to say it had arrived! We are very pleased with Rochester Mazda and the people there. HIGHLY recommend if SERVICE is important to you and if you want straight shooters who don't do the typical 'car dealership dance/game', but will actually work FOR YOU.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for the review Marsac! Hope you are enjoying your CX-9!


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  • Great customer Service

    I just bought my 2014 CX5 yesterday at Rochester Mazda. I dreaded the thought of dealing with a car salesman before I met Sam Christenson. His kno...

    Dealer Response

    Robert, we are glad you had a great car buying experience with Sam at Rochester Mazda! Hope you are enjoying your CX-5!


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    I just bought my 2014 CX5 yesterday at Rochester Mazda. I dreaded the thought of dealing with a car salesman before I met Sam Christenson. His knowledge of cars and the respect and patience he provided me certainly made my buying experience very non stressful and pleasant. I can't think of another person I would want to buy from in the future and will definitely come back for my next car. In my book this dealership is rated 5 stars and hope anyone considering a new car will read this and try Rochester Mazda out for themselves and agree that they are ...5 stars!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Robert, we are glad you had a great car buying experience with Sam at Rochester Mazda! Hope you are enjoying your CX-5!


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  • Great experience!!!

    My experience at Mazda in Rochester mn was fantastic... I was helped by a guy Name Zach who was very welcoming and answered all the questions tha...

    Dealer Response

    Glad you had a great experience at Rochester Mazda, Erin! Hope you are enjoying your new vehicle!


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    My experience at Mazda in Rochester mn was fantastic... I was helped by a guy Name Zach who was very welcoming and answered all the questions that we needed answering. Him knowing this was my first car that I was buying, he made it very easy to understand about the cars he was showing me. Thank you Zach !!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Glad you had a great experience at Rochester Mazda, Erin! Hope you are enjoying your new vehicle!


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  • VW Passat

    I had been thinking about getting a newer vehicle for at least a year. I was not in a hurry to make that big purchase. I knew what I wanted and w...

    Dealer Response

    Thanks Pat for the kind rating and comments! Hope you are enjoying your new vehicle!


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    I had been thinking about getting a newer vehicle for at least a year. I was not in a hurry to make that big purchase. I knew what I wanted and what my budget would allow. I found it while searching for vehicles on line. I had considered traveling a substantial distance depending on the deal! Lucky for me Rochester Mazda was a short 40mn trip. Not only was I pleased with the no pressure buying experience I've found the follow up to be just as pleasants. No haggle pricing,, comfortable facility, polite and professional staff! What more could a girl ask for????? Oh....it was even the color I had been searching for. Thanks, Rochester Mazda

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks Pat for the kind rating and comments! Hope you are enjoying your new vehicle!


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  • Bought my sweet 2008 Xterra from these guys!

    Jordan helped me out on the purchase of my new to me Xterra. He was awesome! No pressure at all, unlike most car dealers. He was very easy to talk...

    Dealer Response

    Thanks, Nathan. We're happy to hear that you enjoyed working with Jordan.


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    Jordan helped me out on the purchase of my new to me Xterra. He was awesome! No pressure at all, unlike most car dealers. He was very easy to talk to and all he wanted was to find me the car that I wanted without pushing me into anything. I live in Wisconsin and was leaving for Colorado 4 days after the purchase. Brody, the sales manager, was great as well. He helped push through the paperwork and titling so that I could get plates put on in Wisconsin before I left. All in all, I would definitely go here again and work with these two guys. They don't have junk on their lot, so you know even a vehicle like mine that is 8 years old is going to be in tip top shape and dependable.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks, Nathan. We're happy to hear that you enjoyed working with Jordan.


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  • Local business model

    Put offer in for a 2008 AE rx-8 sight unseen as I'm an out of town buyer. searching nationally, the offer was not unreasonable based on similar co...

    Dealer Response

    outoftownbuyer wished to purchase this vehicle for a dealersup in another state. We are a best priced store, and we don't negotiate. We price our ...


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    Put offer in for a 2008 AE rx-8 sight unseen as I'm an out of town buyer. searching nationally, the offer was not unreasonable based on similar comps. internet salesman was nice enough however, no counter offer. Just stated the car is currently priced at $x. I even gave specific comps to support my offer. As a dealer you would think you would give a little more to an out of town buyer or counter to earn their business. dealer benefits because they've gained a customer who would not otherwise buy from them. It is a volume business, right? still don't get it. Either way, the day after, a more recent model 2010 Grand Touring RX8 with similar miles came on the market for $1,000 less! and it was 15 miles away! guess it worked out best for everyone! I would say it may be a futile attempt to buy a car out of state from here. selling nationally does not appear to be their business model and as a result, there is no incentive to go through the hassle of traveling to get a car for the same or lower price you can get local.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    outoftownbuyer wished to purchase this vehicle for a dealersup in another state. We are a best priced store, and we don't negotiate. We price our vehicle to the market value using extensive tools and data. We sell them to every person for the same fair price, regardless if it's a mother, or grandmother, or a tough as nails construction worker. We feel that's the business model that makes most of our customers happiest, and we've stuck with it for 17 years now. Because of this we seldom wholesale. In this specific instance, we also had a buyer already lined up the following day for the vehicle referenced, which was disclosed to the reviewer. The out of state dealer requested us to wholesale the vehicle to him for $2500 off our Best Price, and sell the other interested local customer something else. We elected to allow the local buyer to complete his purchase of the vehicle, which he did the morning after we declined the other dealer's offer. We are glad he was able to find a vehicle nearer to his state for himself though. It's good that it worked out for him, and for our local customer as well!


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  • Finding the perfect used car

    After driving the same vehicle for 22 years I knew it was time to shop for a new car. When I met Zach at Rochester Mazda he told me that his goal ...

    Dealer Response

    Thank you LouAnne for taking the time to say such kind things about Zach and his outstanding service. We're pleased to hear that you are satisfied...


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    After driving the same vehicle for 22 years I knew it was time to shop for a new car. When I met Zach at Rochester Mazda he told me that his goal was to find the perfect car for me. Mission accomplished Zach!! He sold me a 2012 Suburu Outback and I absolutely love it! Zach was new to the business and I was his first sale. He went above and beyond to find the right car for me. Since I purchased my Outback Zach has called me several times to make sure that I'm still happy with my choice. I assure him that I'm very pleased with the SUV he put me in. Zach is friendly, knowledgeable and caring and I highly recommend his services to anyone in the market for a new or used vehicle! LouAnne Meyer

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you LouAnne for taking the time to say such kind things about Zach and his outstanding service. We're pleased to hear that you are satisfied with the service you received and the vehicle that you chose. If you have any more questions feel free to stop back in or call. We look forward to seeing you again.


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