Reviews
We have been dealing with Toyota for the last 25 years.
We have been dealing with Toyota for the last 25 years. Their customer service is fantastic. The sales people are great the way they greet us is fantastic. Just great all the way around.
We have been dealing with Toyota for the last 25 years.
We have been dealing with Toyota for the last 25 years. Their customer service is fantastic. The sales people are great the way they greet us is fantastic. Just great all the way around.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Luke did great job of getting exact Tundra i wanted.
Luke did great job of getting exact Tundra i wanted. Kept on the lookout and notified me when one fitting my criteria was available. Smooth and easy sale. 👍
Luke did great job of getting exact Tundra i wanted.
Luke did great job of getting exact Tundra i wanted. Kept on the lookout and notified me when one fitting my criteria was available. Smooth and easy sale. 👍
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
everything was made very simple and professional,great
everything was made very simple and professional,great customer service,have sent your dealership customers.
everything was made very simple and professional,great
everything was made very simple and professional,great customer service,have sent your dealership customers.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is the first time I used your customer lounge; a
This is the first time I used your customer lounge; a vending machine would provide better service! Ha, ha, I’m just joking, I do. not want anyone in trouble. Lane Sullivan is super busy as Sales Manager; but is never too busy to say hello or ask if I need anything. Thank you, Robert Andersen
This is the first time I used your customer lounge; a
This is the first time I used your customer lounge; a vending machine would provide better service! Ha, ha, I’m just joking, I do. not want anyone in trouble. Lane Sullivan is super busy as Sales Manager; but is never too busy to say hello or ask if I need anything. Thank you, Robert Andersen
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We had such a great experience buying our used car at
We had such a great experience buying our used car at Gene Messer Toyota. I have bought cars from many different dealerships in town; and this by far was the best experience. Our salesman, Johnny, was great and very attentive. It was such a smooth process from arrival to walking out with our new car. I highly recommend visiting them for your next vehicle.
We had such a great experience buying our used car at
We had such a great experience buying our used car at Gene Messer Toyota. I have bought cars from many different dealerships in town; and this by far was the best experience. Our salesman, Johnny, was great and very attentive. It was such a smooth process from arrival to walking out with our new car. I highly recommend visiting them for your next vehicle.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are so happy to read such a great review about Gene Messer Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Friendly and fast service.
Friendly and fast service. Gene Messer Toyota in Lubbock Texas is a great place to get my Tacoma serviced. I?ll be back for my regular service appointments.
Friendly and fast service.
Friendly and fast service. Gene Messer Toyota in Lubbock Texas is a great place to get my Tacoma serviced. I?ll be back for my regular service appointments.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Michael, thank you so much for your positive comments about Gene Messer Toyota! We're looking forward to your next visit with us!
If I could give the service department 10 stars I would!
If I could give the service department 10 stars I would! David was fantastic, as well as Byron!
If I could give the service department 10 stars I would!
If I could give the service department 10 stars I would! David was fantastic, as well as Byron!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. Feel free to reach out to us if you need anything. Have a wonderful day.
Brian Womack has been extremely helpful to me over the
Brian Womack has been extremely helpful to me over the past several years I have worked with him. He has gone out of his way to help me with specific problems, and to explain aspects of car functionality. I value the willingness to do this greatly.
Brian Womack has been extremely helpful to me over the
Brian Womack has been extremely helpful to me over the past several years I have worked with him. He has gone out of his way to help me with specific problems, and to explain aspects of car functionality. I value the willingness to do this greatly.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found Brian to be so supportive during your experience here at Gene Messer Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.
Geoff and his financial team were incredible.
Geoff and his financial team were incredible. Everything about purchasing a new car was smooth and flawless. Geoff didn't make us feel pressured or rushed to make a deal- A true stand up salesman who made us feel welcome and comfortable with our purchase. I would recommend he and his team to anyone looking to purchase a vehicle in Lubbock.
Geoff and his financial team were incredible.
Geoff and his financial team were incredible. Everything about purchasing a new car was smooth and flawless. Geoff didn't make us feel pressured or rushed to make a deal- A true stand up salesman who made us feel welcome and comfortable with our purchase. I would recommend he and his team to anyone looking to purchase a vehicle in Lubbock.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Enjoyed my first visit after moving from the Austin area
Enjoyed my first visit after moving from the Austin area to Lubbock. Just an hour wait for a tire rotation - very speedy. Advisor David was attentive, friendly and knowledgeable. I?ll be back!
Enjoyed my first visit after moving from the Austin area
Enjoyed my first visit after moving from the Austin area to Lubbock. Just an hour wait for a tire rotation - very speedy. Advisor David was attentive, friendly and knowledgeable. I?ll be back!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Lisa, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.