MJ's Auto Group LLC

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  • 1.0 out of 5
    April 9, 2015

    they are very nice til you buy the car then they disappear and dont answer phone and just move to a new location.they do not honor warenties and misre...present the vcars they sell ,it has been 36 days sense i purchased the car i have put hundreds into fixing it and still dont have title or regestartion.

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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    September 27, 2013

    Get your own inspection before you purchase or while it's still under warranty. We bought our vehicle with the understanding it would pass inspection ...and they would take care of the brake and ABS lights on the dash, Fix the AC, and Fix the side view mirrors that wouldn't move. 4 months we had to track these people down to get answers about parts comung in and when. Our phone calls went unanswered and on returned. We would get so frustrated we would show up at their office, Where they were nice as can be. They decided it was the mirrors itself that were causing the issue, and said they would order us new ones. They diagnose the ABS and brake light as an ABS module that needed to be replaced, this had to be ordered as well. We took ownership of the vehicle with the understanding the repairs will be done when the parts came in. 3 months later we finally got the ABS and brake lights done, but only with us showing up at their business to remind them that we were still waiting. the mirrors still do not work, they got us ones that were not the same as the ones on our car but that is irrelevant since it turns out that's not the problem. we've done so many repairs on this vehicle in the few months that we've owned it, if we had known all the hassles we were going to have to deal with we would have negotiated for a lower price. I'm not even mentioning stuff like 3 times they tried to

    2.0 out of 5
    Customer Service
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    Not Applicable
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

MJ's Auto Group LLC
4 Schuyler Ln Watervliet, NY 12189
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