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Reviews

Average Ratings

4.9
Average based on 306 reviews.
  • Jackie from LA, CA

    I came to KIA downtown because my daughter just bought a Optima, KIA and she loves her new car. I wanted to trade in my Camero so I loved the cla...


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    I came to KIA downtown because my daughter just bought a Optima, KIA and she loves her new car. I wanted to trade in my Camero so I loved the classy Optima, KIA. Its so stylish compared to the top model cars out there. I loved my Camero but there were no perks like the Optima has. I didn't see Rubin who sold my daughter a car. He was so nice and great service. So I met a sales person named FARHAD. He was great! He was kind, and took his time in showing me my new Optima, KIA. He even suggested the color a nice dark gray. I was set on Black but after I saw the gray that was the one. Farhad walked me through each step made me feel comfortable in buying a car that's so important. He is trusting and I would Recommend you see Farhad he is very professional and helpful for a big purchase in buying a new car. Thank you KIA !

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • My First NEW CAR! By Paris from LA, CA

    I bought my first Car I love it! My KIA Optima. It was my first time going to a dealership and my sales person RUBIN was so great in taking each ...


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    I bought my first Car I love it! My KIA Optima. It was my first time going to a dealership and my sales person RUBIN was so great in taking each step in helping me a great purchase. He was very kind and made me feel comfortable with his professional sales and knowledge of cars. I would recommend every one to Rubin.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • My First NEW CAR! By Paris from LA, CA

    I bought my first Car I love it! My KIA Optima. It was my first time going to a dealership and my sales person RUBIN was so great in taking each ...


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    I bought my first Car I love it! My KIA Optima. It was my first time going to a dealership and my sales person RUBIN was so great in taking each step in helping me a great purchase. He was very kind and made me feel comfortable with his professional sales and knowledge of cars. I would recommend every one to Rubin.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Never again

    They did a horrible job. I will never refer a friend or family member to purchase a car with them. They sale you dreams and laugh at you when they...


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    They did a horrible job. I will never refer a friend or family member to purchase a car with them. They sale you dreams and laugh at you when they notice your getting upset about the situation. Worst experience on purchasing my first car!

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Downtown kia

    I appreciate the help they gave me. THANKS FRED AND LUIS.

    Dealer Response

    Erica, thank you for taking the time to leave this review! We've passed on the kind words to Fred and Luis, and we think it made their day! Please...


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    I appreciate the help they gave me. THANKS FRED AND LUIS.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Erica, thank you for taking the time to leave this review! We've passed on the kind words to Fred and Luis, and we think it made their day! Please come visit us if you need anything else, be it service or sales. Regards, Tom Awada General Manager tom@kiaofdtla.com


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  • Best Kia dealer

    I bought a car, 2016 Kia optima , with a dealer whose name was Sam Shin. He was very professional and made me trust him. Even though it was first ...

    Dealer Response

    It was a pleasure to read about your first buying experience working with Sam. Congratulations on your new Optima! It's delightful to know that we...


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    I bought a car, 2016 Kia optima , with a dealer whose name was Sam Shin. He was very professional and made me trust him. Even though it was first time for me to buy a car, I felt great. Before buying my car, I tried to find many prices and talk to many other dealers. However, I can say that Sam Shin was the best dealer who offered the best price and service to me.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It was a pleasure to read about your first buying experience working with Sam. Congratulations on your new Optima! It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best, Tom Awada General Manager tom@kiaofdtla.com


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  • Lizbeth Villeda

    THEN BEST DEALER IN THE WORLD.... THEY LISTEN AND THEY GAVE ME WHAT I WANTED AND WORKED HARD TO PLEASE... I WILL RECOMMEND TO EVERYONE... THEY ...

    Dealer Response

    Liz, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms ...


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    THEN BEST DEALER IN THE WORLD.... THEY LISTEN AND THEY GAVE ME WHAT I WANTED AND WORKED HARD TO PLEASE... I WILL RECOMMEND TO EVERYONE... THEY ARE AWESOME!!!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Liz, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. Its quite an accomplishment to hear that we provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Kind regards, Tom Awada General Manager tom@kiaofdtla.com


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  • Great experience

    Great experience, they work with you and your needs. It was a pretty speedy process because the salesman listened to what I want and did everythin...

    Dealer Response

    Frida, we love hearing about customers who have a great experience at Kia of Downtown LA and we are glad you are one of them! We know that buying ...


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    Great experience, they work with you and your needs. It was a pretty speedy process because the salesman listened to what I want and did everything he could to accommodate us efficiently, no time wasted, and came out with a beautiful car that I can't stop driving.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Frida, we love hearing about customers who have a great experience at Kia of Downtown LA and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Tom Awada – General Manager tom@kiaofdtla.com


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  • Sonia plascencia

    Everyone was so helpful and kind. Would recommend to All friends and family

    Dealer Response

    Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate ...


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    Everyone was so helpful and kind. Would recommend to All friends and family

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you again in the future! Take care! Sincerely, Tom Awada - General Manager tom@kiaofdtla.com


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  • Excellent sales experience and most trusted

    This is the seventh Kia car in the household and our third from Kia Downtown LA. This dealership prevails in all terms: unbeaten deals, most trust...

    Dealer Response

    Amer, it was a pleasure to read about your third car-buying experience at Kia of Downtown LA. Congratulations on your new Kia! It's delightful to ...


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    This is the seventh Kia car in the household and our third from Kia Downtown LA. This dealership prevails in all terms: unbeaten deals, most trusted finance/lease terms and on top of all, friendly salesmen and management. Mr. Haroun is a very professional salesman to deal with (ask for him if you are thinking to drive a car home from Kia of Downtown LA). I would highly recommend this dealership to everyone.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Amer, it was a pleasure to read about your third car-buying experience at Kia of Downtown LA. Congratulations on your new Kia! It's delightful to know that Haroun provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business. Thank you for your recommendation and we look forward to seeing you again! Sincerely, Tom Awada - General Manager tom@kiaofdtla.com


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