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Lithia Toyota of Odessa

(810 reviews)
Visit Lithia Toyota of Odessa
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (432) 535-5047 (432) 535-5047
Used (432) 535-5050 (432) 535-5050
Service (432) 535-5051 (432) 535-5051

Reviews

(810 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Toyota of Odessa from DealerRater.

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Servicing my wifes car.

We are from Seminole Tx, Jimmy got us in and out in less than a hour. Service was good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Toyota Owner

Good, fast, friendly service and waiting area with good coffee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Oil & Filter change

Prompt and friendly service from dealership/shop personnel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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4-Runner service

Was able to schedule a service visit at the time most convenient for me; my car was taken in immediately upon my arrival, and the service was performed promptly. The representative who handled my call and my visit was extraordinarily helpful and thorough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very Pleased

Ty McDaniel and Josh Flores were very professional and helpful in getting me in and out in a timely manner. I really appreciate that and the Rav4 seems to be a outstanding vehicle. I will be back and will recommend Ty to all my friends and acquaintances!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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5000 mile check and tire air

I never have to wait for a service person to help me. They seem to work together as a group well and my questions are always readily answered. My service is always gone over with me and I am advised of the next time service is required.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great buying experience

This is the 3rd time I have bought from this dealership and I was in and out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Maintenance

Regular maintenance performed very well. Very nice people (Oscar). Good attitude.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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oil change, tire rotation, 21 pt check

Generally all employees are very polite and they're always very accommodating. The service is always reviewed prior to performing it and an estimate of cost is provided; repairs and services are guaranteed and made good if I'm not satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Recall -oil change

Everyone was helpful and accommodating. Explained the recalls in detail and had all the parts ready and waiting. Courtesy car was waiting to drop me off.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.