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Reviews

Average Ratings

4.7
62 lifetime reviews.
  • Amazing Service!!!!

    Sara was amazing!!!! So very helpful in finding the perfect vehicle for our family. The women's team is super sweet and helpful.

    Dealer Response

    Nikki, Thank you so much for trusting your car purchase with Sara! Don't forget we offer a friends and family referral of $100.00 so if you send ...


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    Sara was amazing!!!! So very helpful in finding the perfect vehicle for our family. The women's team is super sweet and helpful.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    Nikki, Thank you so much for trusting your car purchase with Sara! Don't forget we offer a friends and family referral of $100.00 so if you send anyone to us let Sara know. Thank you!


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  • Body shop service

    This is only for the body shop. I purchased the bumper to bumper insurance that covered dents I wasn't sure if it cover hail damage so I appeared...


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    This is only for the body shop. I purchased the bumper to bumper insurance that covered dents I wasn't sure if it cover hail damage so I appeared in person to ask. the lady at the desk didn't know what I was talking so she got the manager. I tried to explain the insurance purchased when I bought the car he kept refering to gap insurance I told him not that one. And explained myself again he finally understood me and told it is limited to the number of dents on the vehicle I asked how many dents he said there is no exact number and I told him you just told me it is limited to the number of dents and he said It doesn't cover hail damage so back and forth we go and ask him then what does it cover he said only shopping cart dings I was going to ask him a question and rudely cut me off and asked if I already received a quote from my insuranceI i told him yes and he asked if I'm going to be doing business with him I told him I'm still looking he then had the nerve to say ok come back when your ready to do business and walked off in my mind I was just curious if the insurance I purchased from the dealership covered the hail damage if not partial at least or what was covered did not expect to be treated like that I highly recommend doing body work business with someone else the sales staff where very friendly and actually helped more then body repair department.

    Does not recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great customer service by Maria

    My mom just bought a used car from Maria at Crawford Ladies First and was treated with the utmost courtesy and patience. We are very happy.

    Dealer Response

    Martha, please congratulate your mom on the purchase of her pre-owned vehicle! I'm so glad Maria took great care of you. Here at Crawford Ladies F...


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    My mom just bought a used car from Maria at Crawford Ladies First and was treated with the utmost courtesy and patience. We are very happy.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Martha, please congratulate your mom on the purchase of her pre-owned vehicle! I'm so glad Maria took great care of you. Here at Crawford Ladies First we pride ourselves in providing exceptional customer service. We know that without our customers we would not be here. Please let us know how we can further help you!


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  • Great Experience!

    Just want to say thank you to Amber for being so helpful with the purchase of our new vehicle your patience meant a lot to me and thank you for go...

    Dealer Response

    You are very welcome, Patty, and thank you so much for your kind review and future recommendations! We are glad to hear Amber's ability to go abo...


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    Just want to say thank you to Amber for being so helpful with the purchase of our new vehicle your patience meant a lot to me and thank you for going out of your way to offer your help after the purchase in whatever we may need. We will be sure to refer you to our co-workers and family for any of their future vehicle needs. thank you, again! Patty E.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    You are very welcome, Patty, and thank you so much for your kind review and future recommendations! We are glad to hear Amber's ability to go above and beyond resulted in a pleasant buying experience for you, and we look forward to seeing you again for all your future automotive needs!


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  • Fantastic customer service , very very helpful .

    The team at Crawford Buick really went above and beyond to help us with our repairs.

    Dealer Response

    Thank you for your kind review, Lofton! We are glad to hear you enjoyed your recent service experience, and we look forward to seeing you again fo...


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    The team at Crawford Buick really went above and beyond to help us with our repairs.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind review, Lofton! We are glad to hear you enjoyed your recent service experience, and we look forward to seeing you again for all your future automotive needs!


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  • Good service

    I had a really nice experience buying my 2016 Yukon. Maria was great!

    Dealer Response

    Thank you so much Maria Luisa! Congratulations on your Yukon! We really appreciate you and can say that it was an honor serving you!


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    I had a really nice experience buying my 2016 Yukon. Maria was great!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much Maria Luisa! Congratulations on your Yukon! We really appreciate you and can say that it was an honor serving you!


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  • Great Service!

    I Just Wanted To Take Some Time To Appreciate Your Time, Patience, Effort And Dedication... Thank U For Your Help Sara, I'm Very Grateful For Your...

    Dealer Response

    You are very welcome, Eduardo, and thank you for your kind review! We are glad you enjoyed your experience with Sara, and we look forward to seei...


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    I Just Wanted To Take Some Time To Appreciate Your Time, Patience, Effort And Dedication... Thank U For Your Help Sara, I'm Very Grateful For Your Commitment To Helping Me Get And Find Exactly What I Need...

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    You are very welcome, Eduardo, and thank you for your kind review! We are glad you enjoyed your experience with Sara, and we look forward to seeing you again for all your future automotive needs!


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  • Bought Buick Verano sold by Marcy Campos

    The customer service was great from the very beginning with Marcy at the helm. Final negotiations went very smooth and everybody at the dealer was...

    Dealer Response

    Thank you so much for your kind review and recommendation, Cynthia, and congratulations on the purchase of your new Verano! We are glad to hear M...


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    The customer service was great from the very beginning with Marcy at the helm. Final negotiations went very smooth and everybody at the dealer was very accommodating including the final price negotiation with the sales manager. From beginning to end including my test drive and trade-in clean-out it took less than three hours. Really didn't expect to buy a car right then but the experience was very good and the negotiations were also great. Highly recommend Marcy, her manager Soraya and the entire "Women to women" specialized sales force, it is unique, dedicated, professional and not pushy at all. HIGHLY RECOMMENDED! LOVE MY 2015 BUICK VERANO.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind review and recommendation, Cynthia, and congratulations on the purchase of your new Verano! We are glad to hear Marcy and Soraya we able to provide you with an unrivaled buying experience as part of our "Ladies First" program, and we look forward to seeing you again for all your Verano's routine maintenance!


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  • TOP NOTCH SERVICE DEPARTMENT

    Mr. Danny Martinez, service advisor at Crawford Buick GMC, has always taken care of me and my vehicles, Mr. Martinez has always provided excellent...

    Dealer Response

    You are very welcome, Enrique, and thank you for your kind review and recommendation! We are happy to hear you continue to enjoy your service exp...


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    Mr. Danny Martinez, service advisor at Crawford Buick GMC, has always taken care of me and my vehicles, Mr. Martinez has always provided excellent service, has gone above and beyond in making sure that my vehicles are serviced properly and lets me know of any additional repairs needed. For this I recommend all my friends and family to take their vehicles to Crawford Buick GMC for all their service needs and to ask for Mr. Danny Martinez. Thank You Crawford Buick GMC for the professional service you provide me.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    You are very welcome, Enrique, and thank you for your kind review and recommendation! We are happy to hear you continue to enjoy your service experiences with Danny, and we look forward to seeing you again for all your future automotive needs!


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  • Excellent customer service!

    I had a great experience finding my dream car. I went in looking for a truck, but could not really decide. I mentioned my dream car and Maria loca...

    Dealer Response

    Thank you for your kind review, Michael! We are glad you enjoyed your buying experience with Maria, and we hope to see you again soon!


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    I had a great experience finding my dream car. I went in looking for a truck, but could not really decide. I mentioned my dream car and Maria located a similar one at a great price with a lot of extra features. I love my new car!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind review, Michael! We are glad you enjoyed your buying experience with Maria, and we hope to see you again soon!


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