Mercedes-Benz of El Paso

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Reviews

Average Ratings

5.0
58 lifetime reviews.
  • Infinity G 37

    Very friendly staff and very attentive they met all my needs and when I called about the car they were very fast to respond they showed me the car...


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    Very friendly staff and very attentive they met all my needs and when I called about the car they were very fast to respond they showed me the car, they let me test drive it and give me a Carfax I was very pleased.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • the experience to deal for a Passat 2017

    I had an excellent experience at this dealership. The sales associate Armando was professional and was not pushy. I would recommend this dealershi...


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    I had an excellent experience at this dealership. The sales associate Armando was professional and was not pushy. I would recommend this dealership and Armando in particular, if you really wants to get the best possible deal. The finance did not took long, was quick and satisfactory on time and readiness.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience.

    I had an excellent experience at this dealership. The sales associate was professional and was not pushy. I would recommend this dealership.


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    I had an excellent experience at this dealership. The sales associate was professional and was not pushy. I would recommend this dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Service

    I brought my 2006 Volkswagen Jetta in for services, and the great staff here helped me leave with a new 2017 Jetta for a great deal.

    Dealer Response

    Thank you, Alexander, for the great review! So glad our team could be helpful. Here's to new roads ahead in your 2017 Jetta!


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    I brought my 2006 Volkswagen Jetta in for services, and the great staff here helped me leave with a new 2017 Jetta for a great deal.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you, Alexander, for the great review! So glad our team could be helpful. Here's to new roads ahead in your 2017 Jetta!


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  • Amazing Service

    My car was declared with a total loss after I had a car accident. I went to the body shop in order to pick up my belongings. When I was taking out...

    Dealer Response

    Thank you very much, Alejandra, for your review! So glad Jonathan could be of help! We will definitely pass the message along! We look forward to ...


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    My car was declared with a total loss after I had a car accident. I went to the body shop in order to pick up my belongings. When I was taking out my last things, Jonathan Raggo approached me and my dad. He told us he could help us get a new car at he Volkswagen dealer ship. I was very uneasy to purchase a new car. He brought us in and gave us an in detail description of the Jetta and all the things that made the car extra safe. He was very patient and nice and helping us answer our questions. He made a great effort to get me a car and thanks to him, I have a brand new car. Really appreciate the effort. The dealership has awesome customer service as well so dedicated.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you very much, Alejandra, for your review! So glad Jonathan could be of help! We will definitely pass the message along! We look forward to serving you with 5-star customer service any time!


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  • All Around A+!!

    Alfred and all of the good folks at Hoy Mercedes were professional and helpful. Above all there was no haggling, no hassle and we were made to fe...

    Dealer Response

    Thank you for the great review! It's always good to hear we're living up to our commitment to providing exceptional customer service. We look forw...


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    Alfred and all of the good folks at Hoy Mercedes were professional and helpful. Above all there was no haggling, no hassle and we were made to feel like family. Thank you all for a great experience! We will be back when it is time for another Mercedes!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the great review! It's always good to hear we're living up to our commitment to providing exceptional customer service. We look forward to serving you anytime!


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  • Amazing service

    Great service from Jonahan Raggo and staff during my car purchase!

    Dealer Response

    Thank you for the great review! We will pass the message along to Jonathan and the rest of the team. We look forward to serving you with exception...


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    Great service from Jonahan Raggo and staff during my car purchase!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the great review! We will pass the message along to Jonathan and the rest of the team. We look forward to serving you with exceptional service anytime!


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  • Great customer service

    Came to look at the Golf GTI and was met by Jonathan Raggo who helped me lower my payment and got me into the car I wanted.

    Dealer Response

    Hi, we just wanted to reach out and say a BIG thank you for the great review. So glad Jonathan could be of help! We will certainly pass the messag...


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    Came to look at the Golf GTI and was met by Jonathan Raggo who helped me lower my payment and got me into the car I wanted.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi, we just wanted to reach out and say a BIG thank you for the great review. So glad Jonathan could be of help! We will certainly pass the message along! Here's to new roads ahead in your GTI.


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  • Thank You Hoy Family Auto!!

    Me and my family went to see some options for a new vehicle, their promotions are great and the service is awesome. Jonahan Raggo help us and he w...

    Dealer Response

    Hello and a BIG thank you for your great review. Customer service has been our #1 priority since 1973 for a reason. So glad Jonathan and the rest ...


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    Me and my family went to see some options for a new vehicle, their promotions are great and the service is awesome. Jonahan Raggo help us and he was great. Recommended!! fast service and the finance part sometimes takes forever, but not here.. Thank you!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello and a BIG thank you for your great review. Customer service has been our #1 priority since 1973 for a reason. So glad Jonathan and the rest of our team could be of help!


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  • 20160906

    Excellent service and very patient. Willing to work with you within reason to find you a deal.

    Dealer Response

    A BIG thank you for the great review. Customer service has been our #1 priority since 1973 for a reason! Looking forward to serving you again with...


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    Excellent service and very patient. Willing to work with you within reason to find you a deal.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    A BIG thank you for the great review. Customer service has been our #1 priority since 1973 for a reason! Looking forward to serving you again with satisfactory service anytime!


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