BMW of El Paso

4.5 out of 5 4.5
Rectangle 48
Sales 8:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

BMW of El Paso Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 8:00 PM

Saturday

8:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2019

Welcome to BMW of El Paso in El Paso, Texas - Serving Horizon City, Fort Bliss, and Las Cruces, NM

...



BMW is The Ultimate Driving Machine. Your satisfaction is at the top of our short-list of goals. Renowned for their design language, enduring quality and value, BMW vehicles are proven crowd pleasers. What's more, our commitment to your satisfaction transcends the day you sign for your car loan or BMW lease. Come see us for all of your automotive needs. You'll quickly see that we aim to please.

"THE BMW OF EL PASO DEALERSHIP, SERVICING LAS CRUCES, HORIZON CITY AND FORT BLISS"

Service

Oil, Filter Change

$74.02 and up*

Tire Rotation

$49.95

Wheel Balance

$49.95

Brake Replacement

$149.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
64 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    June 19, 2019

    Joe Armendriz was excellent, professional, and vet helpful. Nothing beats BMW service!! Always thorough with their work, but with the outstanding customer... service that you would expect from BMW

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you Mbarron for your kind words about Joe! We are thrilled to hear about your outstanding experience here with us! We thank you for your busines...s and look forward to your next visit!

  • 5.0 out of 5
    June 15, 2019

    I bought my certified BMW here last year and got the extended warranty. in less than a year, I have had to take the car in twice to fix minor issues and... only spent $50 out of pocket to fix the issues. Service is great and I love the new facility.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you Tom for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

  • August 7, 2017

    I found a used Acura online and worked with Anais and Jorge to put the deal together. I live in Ohio and they were MORE than willing to do anything it... took to get the deal done especially from half way across the country. I was beyond satisfied with their ability to make things happen. They weren't pushy or too over the top. I would highly recommend anyone looking for a car either new or used to visit BMW El Paso - It was a great experience and I would definitely do it again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Johnathan, thank you for reviewing us and Anias and Jorge in particular! We are thrilled to hear we earned your business all the way from OH!

  • 5.0 out of 5
    June 8, 2019

    Excellent service and Carlos is the kind of professional who makes the entire process smooth and efficient. It is obvious he know his profession and BMWs.... He is friendly and take care of the customers in a prompt and efficient way. Despite conflicting priorities, he takes the time to acknowledge customer inquires and goes out of his way to keep you informed right up until your car is ready. I appreciate this kind of effort and I am certain you can expect the same. Thank you for taking care of my BMW. Keep up the good work.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you Dwight for your kind words! It is always great to hear that we were able to make a customer's experience truly exceptional! We thank you for... your business and look forward to your next visit!

  • 1.0 out of 5
    June 8, 2019

    I took my BMW lease in for service with 29.000 miles on it. I was told I needed an alignment but they came back and said that the rear tires were worn.... I said that I was turning in the car in 6 months so just go ahead do alignment only for 189.00. When I went to check out the bill was over 600.00 because they had put 2 new tires on the rear. I told them that I hadn’t agreed to buy new tires but the service writer said I had authorized them. BS... she said the tires were at 1/32 of tread left and that they had to put new tires on to do the alignment.. I asked to speak to a mgr and told him to put the old tires back on. They did this and still charged me for an alignment which they didn’t perform on the old tires. After the old tires were put back on I looked at them and they were identical to the ones on the front... tires at 1/32 are bald, my tires aren’t bald by any stretch of the imagination. In short, beware of the BMW service dept in El Paso.... I can’t wait to turn in my 328i so I don’t have to go there again.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi MCT, Thank you for bringing this to my attention. I apologize for what you have experienced in our dealership. I would like an opportunity to addr...ess your concerns and to earn your business, please contact me at cugarte@bmwofelpaso.com. I look forward to speaking with you. Christian Ugarte Service and Parts Director

  • 5.0 out of 5
    June 7, 2019

    Made time for an oil change last minute, called at 1pm and serviced at 450pm and on the road at 6pm!! Great service and thank you

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    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you Phillip! We are thrilled that you had a pleasant service visit!

  • 5.0 out of 5
    June 4, 2019

    Sergio advisor great at his job and always provides excellent customer service any time I need my vehicle serviced. Would definitely send friends and family... to BMW El Paso.

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    Came in for service or repair
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    Dealer Response

    Thank you Tawana for your kind words about Sergio! We are thrilled that he provided you with a great experience!

  • 5.0 out of 5
    May 10, 2019

    Enrique Morales has been providing me with the best customer service and Chris Guzman from service is very welcoming and attentive. I really appreciate... going beyond your customers needs!

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    Shopped for a new car
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    Dealer Response

    Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

  • 4.0 out of 5
    May 3, 2019

    Mr. MORA WAS GREAT , my vehicle is coming from another dealer since the color I want it was not available , it's taking a little bit too long, but Mr Mora... works with the numbers and got me e good deal.

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    Dealer Response

    Thank you for your kind words for Mr. Mora! We are so glad he was able to earn your business and make your experience more than satisfactory. We look ...forward to your next visit!

  • 5.0 out of 5
    April 29, 2019

    Alex was great. Very knowledgeable and courteous staff. Went there for oil change. Have me shuttle to drop off and pick up. Work done on time. Great job.

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    Dealer Response

    Thank you for your kind words for our staff, we appreciate it!

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