BMW of El Paso

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4.2
(278 reviews)
Visit BMW of El Paso
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 8:00am–8:00pm
Tuesday 7:00am–6:00pm 8:00am–8:00pm
Wednesday 7:00am–6:00pm 8:00am–8:00pm
Thursday 7:00am–6:00pm 8:00am–8:00pm
Friday 7:00am–6:00pm 8:00am–8:00pm
Saturday 8:00am–3:00pm 8:00am–7:00pm
Sunday Closed Closed
New (915) 242-4430 (915) 242-4430
Used (915) 242-4419 (915) 242-4419
Service (915) 208-4778 (915) 208-4778

Inventory

See all 97 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2019.
Welcome to BMW of El Paso in El Paso Texas - Serving Horizon City Fort Bliss and Las Cruces NM

BMW is The Ultimate Driving Machine. Your satisfaction is at the top of our short-list of goals. Renowned for their design language enduring quality and value BMW vehicles are proven crowd pleasers. What's more our commitment to your satisfaction transcends the day you sign for your car loan or BMW lease. Come see us for all of your automotive needs. You'll quickly see that we aim to please.
THE BMW OF EL PASO DEALERSHIP SERVICING LAS CRUCES HORIZON CITY AND FORT BLISS

Service center

Phone number (915) 208-4778

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

4.2
(278 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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1.0

Watch out Ismael Rodríguez, F&I MANAGER is a pathological

Watch out Ismael Rodríguez, F&I MANAGER is a pathological liar. If you value your time and money stay away from this stealership.

1.0

Service Dept.

Service Dept. is terrible. Once you buy the car, they don’t care about you anymore. When you are buying, they treat you super nice and are very friendly.

Dealer response

Thank you for bringing this to my attention. I apologize for your service experience. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Christian Ugarte Service Director cugarte@bmwofelpaso.com

5.0

These guys are amazing very fun and professional and very

These guys are amazing very fun and professional and very patient. Perfect service and attention to detail.

Dealer response

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

4.0

New service advisor took better care of my issues than

New service advisor took better care of my issues than the last one that suddenly left. Never have a problem at this dealership.

Dealer response

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

5.0

Heidi is the best!

Heidi is the best service advice ever! They always take very good care of me! I’ve actually purchased and maintained seven cars here. They all know me by name!

Dealer response

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

4.0

Great service high tech … a bit expensive

Had my car serviced here great service appointment available so I didn’t have to wait. Place is renovated and looks very clean. Got a video update of what’s going on with my car, parts are a bit expensive over msrp / retail price .example tires quote 330 each , found them at 266 each at local tire shop.

Dealer response

Thank you for the feedback. We thank you for your business and look forward to your next visit!

2.0

Avoid service manager

The product is great BMW most of the staff is great. My concerns were with the service manager who could use numerous courses on customer relations .

Dealer response

Thank you for bringing this to my attention. I apologize your experience with your service advisor was anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Christian Ugarte Service and Parts Director cugarte@bmwofelpaso.com

5.0

Friendly and helpful service department.

Friendly and helpful service department. All the staff was nice and they helped me as I am new BMW owner.

Dealer response

Thank you. We're glad that you had an excellent experience with your recent service visit.

5.0

Carlos at Service is very professional, efficient, kept

Carlos at Service is very professional, efficient, kept me always informed about the status of the car and parts. Highly recommend him when your car needs service.

Dealer response

Thank you for the recommendation and kind words for Carlos! We thank you for your business and look forward to your next visit!

5.0

Outstanding BMW Dealership

Alex is the best service advisor in the world!!! Maintenance is great and reliable. The best BMW dealership that has serviced my vehicles in the past 15 years.

Dealer response

Thank you for your kind words for Alex, we appreciate it!

Read all 278 reviews