Reviews
This dealership found the issue with my truck and
This dealership found the issue with my truck and provided a solution that I could agree with. The time it took to apply the fix was reasonable and I barely felt the wait with the amenities provided.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My truck was serviced so fast and they did so well I
My truck was serviced so fast and they did so well I didn't have to wait more than a week ? Thank God they work so fast I would recommend to my friends about this ?.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
i have always been treated with the upmost curtesy and
i have always been treated with the upmost curtesy and professionalism when I have taken my vehicle in for service. I would highly recommend Group 1 Ford to car owners. A special shout out to my service representative Jerry. He does a great job getting your car issues taken care of.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford El Paso! Please don't hesitate to reach out if there's anything additional we can do for you.
Tony Saldana and Monica Salom made my purchase
Tony Saldana and Monica Salom made my purchase extraordinarily pleasant. They were friendly and transparent, very knowledgeable. unlike some dealers I had called before they put me into a 2026 instead of a 2025, did not add extra cost and did not try to sell me something I didn?t want. It was like not being at a car dealer!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Steve, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford El Paso! Please don't hesitate to reach out if there's anything additional we can do for you.
Siempre que llevo mis vehículos a la agencia Ford Siempre
Siempre que llevo mis vehículos a la agencia Ford Siempre tengo muy buena atención sobre todo el Sr. Jose Carrillo.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hola, nos alegra saber que tuviste una experiencia tan positiva con nuestro equipo. No dudes en contactarnos si hay algo más que podamos hacer por ti.
Awesome service provided by service advisor MARIJA.
Awesome service provided by service advisor MARIJA. She took all the information I provided her regarding the work required on my truck. The mechanic did a great job on everything needing maintenance and repairs./ I will always bring my truck for maintenance and repairs. All the staff I encountered were friendly and polite.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford El Paso! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I appreciate how I always receive prompt and friendly
I appreciate how I always receive prompt and friendly service. Shamaley has been my go to for many years.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Excellent service from Jerry and the crew of service
Excellent service from Jerry and the crew of service department at the Ford Motor Company today.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi David, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Great service department.
Great service department. Reliably fast getting my car back to me. Great customer service. Winning team.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Excellent the best on time very attentive explain
Excellent the best on time very attentive explain everything about the services my vehicle needed I would highly recommend this dealership extremely satisfied provided ride back home until my vehicle got fixed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!