Reviews
Ford Fusion
My service was done in 3 hours which makes it super convenient to do on any day of the week. Pleasant staff. Nice dealership. Great price!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your kind words!! We're glad to hear that we could provide you with a great experience!
Oil change
Excellent service provided on my vehicle. I would highly recommend your services. Very professional and courteous advisors. Awesome job Ralph Gandara keep up the great job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
New 2020 Ranger
Professional and Courteous Staff that took the time to make sure I was comfortable and treated fairly in the research, buying and financing process of a new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your kind words!! We're glad to hear that we could provide you with a great experience!
Air conditioning
Process was a little slow to happen butt happy in the end. I didn't buy a car because I wasn't in the market for one.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Angel, Thank you! I apologize for the wait time, but thank you for your kind words!
Oil change
Ralph provided best service possible. Oil change took less than 45min. Which usually takes 1hr or more,very pleased with the service.Also like discount coupons they mail you.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words for our staff, we appreciate it! We thank you for your business and look forward to your next visit!
Oil Change
Excellent service of the dealer and excellent service of the advisor. She help me with the cost of the oil change. It was excellent cost.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.
Making it right Redoing my post from earlier
I received a phone call from Raul Garcia at Shamaley Ford. He explained that he would like to make it right for the missing Cup Phone I received from my dad as a Christmas present. He will be ordering a new one for me which I gratefully appreciate.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you. We're glad that you had a great experience with Raul.
I purchased a 2020 for explorer XLT; overall
The salesperson was very professional. He was extremely helpful and knowledgeable with the type of vehicle I was looking for. He was key to making my purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Tina for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
Unknown
Great service performed on my vehicle. I will recommend you to others. I will consider you when I look for a new vehicle. Thank you all.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to leave a review, it is greatly appreciated.
Truck not running right
Customer service was excellent very helpful finished on time.Employee explained what they did and asked if I needed anything else let him know.He gave me his card and I will be back.Excellent service Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!