Reviews
I was very pleased with quick response from service team.
I was very pleased with quick response from service team. Jose was very helpful and was able to accommodate my needs. The car pick up and delivery service was excellent and very professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Thank you for taking care of my vehicle maintenance.
Thank you for taking care of my vehicle maintenance. Kay was very friendly and knowledgeable. She seemed to genuinely care about my experience being pleasant, smooth and convenient. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found Kay to be so supportive during your experience here at Group 1 Ford El Paso. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jerry was very attentive and quick to solve my issues
Jerry was very attentive and quick to solve my issues that I had with my bronco.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff Jerry to be so supportive during your experience here at Group 1 Ford El Paso. We are always more than happy to assist you if anything else comes up. Take care!
Great Service Arturo “Tury” Montes was great, very
Great Service Arturo “Tury” Montes was great, very resourceful, respectful and attentive since I drove in for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Christopher, we're happy you found our staff Arturo to be so supportive during your experience here at Group 1 Ford El Paso. We are always more than happy to assist you if anything else comes up. Take care!
They did a great job servicing my Ford Explorer.
They did a great job servicing my Ford Explorer. It was busy, but I felt comfortable and taken care of.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!
My service advisor Jose was great and very professional.
My service advisor Jose was great and very professional. I was updated through text the condition of my vehicle. It was estimated to be ready in 2 hrs, my vehicle was done in an hr and a half. The service was great I highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jan, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford El Paso! Please don't hesitate to reach out if there's anything additional we can do for you.
Great service, was asked several times if I needed
Great service, was asked several times if I needed assistance. The representative took good care of me, the vehicle was serviced correctly and quickly. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Excellent service and customer service as well quick and
Excellent service and customer service as well quick and efficient! Especially thank you for Mario for all the help he answer all my questions always on top of the issue my car had.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Alma, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
Tony Saldana was amazing to work with, he found the exact
Tony Saldana was amazing to work with, he found the exact vehicle I was inquiring about. Contacted him a couple months ago about this vehicle and he stayed on top of it. Due to the popularity of the vehicle and its allocations he kept me informed as soon as one came available. His professionalism, knowledge, and means to keep you informed was outstanding. Tony laid out all my options and allowed me to find the best purchase option possible, definitely coming back to him for any future needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're so glad that we were able to go above and beyond your expectations! We can't wait to see you again. Have a great day.
Excellent service from start to finish.
Excellent service from start to finish. Victor made everything very clear, he was attentive and very knowledgeable. Definitely would buy with him again. 10 out of 10
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Rogelio, we're happy you found Victor to be so supportive during your experience here at Group 1 Ford El Paso. Please don't hesitate to reach out if there's anything additional we can do for you.