Reviews

Average Ratings

4.9
242 lifetime reviews. Includes reviews of Shortline Mazda from DealerRater.com
  • Best car buying Experience!!!!

    I bought a new Mazda CX-5 from Ryan Schnabel, he made the whole process so easy they don't do the whole back and forth. I asked for the best price...


    Show Full Review

    I bought a new Mazda CX-5 from Ryan Schnabel, he made the whole process so easy they don't do the whole back and forth. I asked for the best price and got it. I am very happy with the service they provided for me. A+++++ Would recommend these guys to all my friends and family.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Seemed like a good place to buy a car

    Seemed like a good place to buy a car. Went in to look at a CX-9. They reviewed the car with me and answered all of my questions. Really liked how...


    Show Full Review

    Seemed like a good place to buy a car. Went in to look at a CX-9. They reviewed the car with me and answered all of my questions. Really liked how the CX-9 drove but fell short on features. The sales staff did not pressure me or make fun of the competition. They or Mazda just could not compete with the lease offers from Toyota with the Highlander.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great sales help, no pressure, gracious and helpful.
    July 8, 2017

    Danika was great and patient. No pressure Helped with both Mazda and Hyundai. Showed all possibilities. Got the best car and price I wanted. Yosef...


    Show Full Review

    Danika was great and patient. No pressure Helped with both Mazda and Hyundai. Showed all possibilities. Got the best car and price I wanted. Yosef from the Hyundai side took time to explain and demonstrate all features.

    Does recommend this dealer

    Hide Full Review
  • Great Experience
    July 1, 2017

    We were so thankful to have received not only professional courtesy but expertise and guidance that really made a difference in buying both our ve...


    Show Full Review

    We were so thankful to have received not only professional courtesy but expertise and guidance that really made a difference in buying both our vehicles. Danika and the team were really great!

    Does recommend this dealer

    Hide Full Review
  • Shortline Mazda turned my entire week around!
    May 27, 2017

    I came across Shortline Mazda while looking through online deals through my work intranet site in a panic. I am currently in the process of sellin...

    Shortline Mazda

    Wow - that is quite the story that you've shared with us! Glad to hear that our team at Mazda was able to take care of your unique situation, but ...


    Show Full Review

    I came across Shortline Mazda while looking through online deals through my work intranet site in a panic. I am currently in the process of selling my home and had planned on paying of my current vehicle, a Kia Optima, once we closed in 18 days. Unfortunately, 4 days ago the car engine started making a knocking noise and after evaluation was deemed unsafe to drive. Not only was I not ready to buy a a new car, but I was going to be grossly in the negative if I could even use the Kia as a trade in. I spoke with other dealerships and none wanted to deal with the Kia. After receiving an e-mail from Danika at Shortline, I decided to call her and see what I could find out. Not only did she not pressure me on the phone, she listened to my situation and said there were options and I made an appointment for the next day. When I went in to see her everything was transparent and laid out in a way that I could understand and all options were reviewed. I had to leave to pick up my son and come back, where I found out additional options needed consideration, but we were able to figure something out and I was able to purchase a vehicle. Long story short, I was able to have my Kia towed to Shortline where they are willing to store it until I can pay it off within 30 days and then buy it from me, Danika took care of my rental car so I didn't need to make additional stops and figure out a ride, and I left leasing a beautiful 2016 Mazda CX-5. Danika and her team were amazing and I could give Danika nothing short of a hug when I left and almost cried because of the horrible, stressful week that I had been through. I felt like I was more than just another car deal and that it mattered to the sales team that I was taken care of. I will be forever grateful!

    Does recommend this dealer
    Shortline Mazda

    Wow - that is quite the story that you've shared with us! Glad to hear that our team at Mazda was able to take care of your unique situation, but not surprised. We are experienced professionals and are ready for a challenge! Hopefully, the CX-5 can provide a more enjoyable experience throughout ownership, but if something does come up, we're always here to help. We understand that cars do funky stuff sometimes, but we are here to make sure that you can always feel safe and comfortable in your vehicle! Don't hesitate to contact us or stop by anytime - welcome to the Shortline Mazda family!


    Hide Full Review
  • No hassle and professional car buying experience!
    May 15, 2017

    This is my first time purchasing a new car in 32 years. Danika was so caring and professional as I worked through this process with the help of my...

    Shortline Mazda

    Hi secrist, 32 years is a long enough wait for a new car! We are happy to know that the experience you had here was able to exceed your expectati...


    Show Full Review

    This is my first time purchasing a new car in 32 years. Danika was so caring and professional as I worked through this process with the help of my best friend. She worked with us to get the best possible deal on a car that I loved, and she made this normally stressful process a breeze for my family. Everyone at the dealership was knowledgeable, low pressure, and a pleasure to deal with.

    Does recommend this dealer
    Shortline Mazda

    Hi secrist, 32 years is a long enough wait for a new car! We are happy to know that the experience you had here was able to exceed your expectations! Danika always takes great care of her clients, so it's no surprise to hear that she was able to make this process smooth for you - anytime you need something at any time during ownership, please reach out to us here at Shortline... we're not here just for the sale, but to help the new car experience last as long as the new car does! Thank you for sharing your story with us, and welcome to the Shortline family!


    Hide Full Review
  • Buying our Mazda was a great experience!!
    May 13, 2017

    I was looking for a new car for my 22 year old daughter. We were lucky to be helped by Patrick! He was awesome ! He had so much knowledge and was...

    Shortline Mazda

    Hi Irene, Thanks for the story you shared with us and everyone else - glad Patrick took care of you the way you expected! If there are any quest...


    Show Full Review

    I was looking for a new car for my 22 year old daughter. We were lucky to be helped by Patrick! He was awesome ! He had so much knowledge and was just the right amount of " salesman "! We told him we were looking at a few cars and would know within a week. He called and checked in with me but was not too pushy. Since buying the car in January both he and the sales manager have checked in every 6 weeks or so to see if I was happy with my car I am planning on buying one for me in 2018. The CX 5 is an incredible SUV. Great for a 22 year old and great for her mom!!!

    Does recommend this dealer
    Shortline Mazda

    Hi Irene, Thanks for the story you shared with us and everyone else - glad Patrick took care of you the way you expected! If there are any questions that Patrick has missed in his follow up, or if there is anything you need assistance with throughout ownership, never hesitate to contact us - we're here to help you! We hope you continue to enjoy your CX-5, and welcome to the family!


    Hide Full Review
  • Low pressure and easy
    May 4, 2017

    I was looking for a specific new Mazda that no dealers in the state had in stock. I contacted Shortline and not only did this find one for me on ...

    Shortline Mazda

    Hey Mike, Glad to hear that we were able to secure EXACTLY what you were looking for from Japan! Our process here is customer focused, and we are...


    Show Full Review

    I was looking for a specific new Mazda that no dealers in the state had in stock. I contacted Shortline and not only did this find one for me on its way from Japan but they held it for me (something another dealer would not do without a NON-REFUNDABLE deposit). Once it arrived they sent me a photo of it being unloaded from the truck which I thought was a nice touch. It was held so other customers were not even able to test drive it until I looked at it. I took a while looking it over and test driving it before deciding to go ahead with the purchase at the price we already agreed to. Overall it was a simple, low-pressure, no-hassle purchase with nice sales people.

    Does recommend this dealer
    Shortline Mazda

    Hey Mike, Glad to hear that we were able to secure EXACTLY what you were looking for from Japan! Our process here is customer focused, and we are thrilled to see that you were treated the way you would expect from a dealership - we aim to exceed those expectations! Thank you for sharing your story, and welcome to the Shortline Mazda family! We are happy to have you. -Shortline Mazda


    Hide Full Review
  • Easy, stress-free experience
    April 21, 2017

    My lease was up and I needed a new vehicle. To make things complicated, my lease was from Wisconsin, so I had to re-title in Colorado... Danika ma...

    Shortline Mazda

    Alexandria, Thank you for sharing the story of your experience here at Shortline Mazda. Whether it's purchasing, leasing, or anywhere in between,...


    Show Full Review

    My lease was up and I needed a new vehicle. To make things complicated, my lease was from Wisconsin, so I had to re-title in Colorado... Danika made the experience easy and stress-free, there was no pressure, and I got a great price on an awesome new car! Thank you!

    Does recommend this dealer
    Shortline Mazda

    Alexandria, Thank you for sharing the story of your experience here at Shortline Mazda. Whether it's purchasing, leasing, or anywhere in between, we're always happy to help!!! If there is anything we can assist with in the future, don't hesitate to let us know! You have been with Mazda in the past, but we're excited to have been able to serve you at Shortline! Welcome to the family!


    Hide Full Review
  • The easiest, lowest pressure car sale I've ever experienced
    April 15, 2017

    Talk about making a visit worth my time. The mazda visit was mostly an after thought. I figured I'd test drive the CX5 on my way to other deale...

    Shortline Mazda

    Hi Upteach1, We always strive to make everyone's visit worth the time, and we're glad to hear you were able to drive off in what you wanted with ...


    Show Full Review

    Talk about making a visit worth my time. The mazda visit was mostly an after thought. I figured I'd test drive the CX5 on my way to other dealerships today. Never made it anywhere else. I got the car I wanted at a price I could afford. Couldn't be any happier.

    Does recommend this dealer
    Shortline Mazda

    Hi Upteach1, We always strive to make everyone's visit worth the time, and we're glad to hear you were able to drive off in what you wanted with no stress! Thanks for sharing with us, and welcome to the Shortline Mazda family!


    Hide Full Review