Pruitt Automotive

Reviews

3.7 out of 5 3.7
24 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    June 26, 2018

    I bought a suburban from pruitt, they fought the carpet was soaking wet when I looked at it but they ensured me there was no leak and it was just because... they had the carpets clean the day before, lo and behold it does leak and now the back of my suburban is so wet that it has started to mold, thanks pruitt

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    April 24, 2018

    Very pleasant experience! He was upfront and honest over the phone ( I drove an hour from Chesapeake ). I've been eying his cars over the years and finally... had the opportunity to purchase a clean Acura from him. Was greeted with the keys and a handshake to check the vehicle in and out. I had a pre-approved check. He had the paperwork ready to go when I returned from the test drive. I strongly recommend the ride out whether from Richmond or VA Beach!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • January 21, 2015

    We just bought a used car from Paul, and he made the process so easy. I have had experiences with other used car dealers in the past, but Paul was so much... different. He is friendly, trusting, and the overall service was outstanding. Paul made us feel very comfortable, and I felt like we were working with a good friend the entire time. The car was described online exactly as it was when we test drove it. At the buying time, it took minimal time for us to walk out the door, keys in hand. I will definitely revisit his lot for any other cars we may need in the future, and would recommend working with Paul and his team to my friends, family and anyone else looking for a car!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    August 16, 2017

    This was by far the best experience I have had with purchasing a used vehicle and trading in my car. Paul Pruitt is a fair, professional and friendly... person who is also honest and knowledgeable. I would highly recommend Pruitt Automotive!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    April 22, 2016

    My car was old, and it was about that time to start looking at my options for a new car. I was a little nervous to say the least, I know how dealerships... can be. But not this one! The process was simple, smooth and friendly! Paul answered my million and one questions with no irritation whatsoever-and trust me I had a million questions! I got a great price on my car and payments that I can afford. I recommend everyone to him who is looking for a car now. He made the process much less scary. No gimmicks, no sales tactics, just like others have said it was like buying a car from a friend!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 17, 2015

    today my girlfriend and i purchased her first vehicle. we drove all the way from virginia beach because of the unbeatable deal on a 2011 hyundai sonata.... the process was extremely easy and paul was very trusting. on our first visit to test drive the vehicle he did not even attempt to give a cheesy sales pitch or even sell us at all. the car was in excellent condition as advertised. The dealership is also in excellent condition and gives a very welcoming feeling, it was as if i we were visiting an old friend. The test drive went amazing and what was even more surprising is paul allowed us to look at the vehicle without constant annoying sales talk. he just gave us the key and left us alone to inspect everything ourselves, he didn't even go through all the precautions when allowing someone to test drive. I had to go ask him if he was ready to do some kind of paper work for us to go and he laughed and said "i trust you". I mean really good guy. There was a small discrepancy when buying but when you pay in cash you really have worries on both sides and it could of happened to anyone, the process was so easy and fast it felt like we did not even buy the car. My girlfriend is in love with the car and when I am ready to purchase my new car i will be sure to check in with paul first!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    January 11, 2015

    We just made our 3rd purchase from Pruitt's Auto, a used Mercedes Benz S class. Great car and awesome deal! This is the place to go if you are looking... for a used can or truck. Mr. Pruitt went out of his way again to find me what I wanted! We also just sent out neighbor there and she got a great deal on an SUV. I will not fo anywhere else.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    January 4, 2015

    We came to Pruitts because of the reviews so we want to leave one. Everything people have said is 100% true. This was the best time I ever had buying a... car. We were treated like family. They say no games and they mean it. Would highly recommend Pruitts to anyone looking to buy a used car. Thanks again!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 10, 2014

    I just wanted to thank Mr. Pruitt and Pruitt Automotive for a great deal on my new Dodge Challenger. I saw the car online and call to set up a time to... come see the car. The car was very nice and there were no surprises. After I drove the car I asked Mr. Pruitt for his best price, he gave it to me (which was less than any of the other 4 Challengers I looked at) and I bought the car. They dont have a processing fee and I was treated with respect and like a friend. Save yourself a lot of headache and go see Pruitts.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    April 5, 2014

    Dealer did not contact me to let me know if the vehicle was available or if I had any questions about the vehicle. Rather poor customer service.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    After getting this review I checked our email and your was in our spam folder. I am very sorry for not getting back to you. We take all of our custo...mers very seriously and do our best to not only reply, but to reply promptly. The truck you inquired about is still for sale, please contact me at my direct number. 757-707-0266 Paul Pruitt, Pruitt Automotive

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