Reviews

Average Ratings

4.9
2509 lifetime reviews. Includes reviews of Shortline Subaru from DealerRater.com
  • Shortline is the place for me :-)

    My sister and I walked in and they were very busy. Craig Heydman helped us out with a friendly smile and was very easy to work with. I would rec...


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    My sister and I walked in and they were very busy. Craig Heydman helped us out with a friendly smile and was very easy to work with. I would recommend anyone to Craig he was great!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Easy, Comprehensive, Delightful
    September 23, 2017

    Bought a 2017 Subaru Crosstrek from Greg Shevell. His knowledge of the product, plus patience in listening and explaining were outstanding. He a...


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    Bought a 2017 Subaru Crosstrek from Greg Shevell. His knowledge of the product, plus patience in listening and explaining were outstanding. He also offered to help with any questions that might arise after purchasing and driving Federico Carrera was also very informative with the follow-through, a service greatly appreciated.

    Does recommend this dealer

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  • Two months later

    Almost two months later and I've received no final paperwork. My temporary tag expires Monday and my paperwork was just sent to the DMV last week....


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    Almost two months later and I've received no final paperwork. My temporary tag expires Monday and my paperwork was just sent to the DMV last week. I emailed Shortline a week ago to find out where my paperwork was and have heard nothing back. Shortline Subaru was my first car buying experience for a used 2015 Outback. I had the assistance of an auto broker at Autotrek to make the paperwork process easier as I had to travel from Eagle County to buy the car. It has been anything but easy due to the broker and Shortline. Communication has been minimal. Follow through has been lacking. I have felt ignored, annoyed, and generally disregarded. Based on my current experience, I couldn't refer anyone to Shortline for their customer service, consistency, or communication. I love my car and the quality is great. But the hassle it's been has arguable been worth it

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great dealership
    September 1, 2017

    Our recent purchase of a 2017 Subaru Outback is the third car we've purchased at Shortline. Each time we've worked with David Cardwell who has alw...


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    Our recent purchase of a 2017 Subaru Outback is the third car we've purchased at Shortline. Each time we've worked with David Cardwell who has always made our buying experience a very pleasant one. David is extremely knowledgeable and personable and we now count him more as a friend than a car salesman. Kudos also to the service department and in particular Calysta Johnson who always treats us with the utmost courtesy.

    Does recommend this dealer

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  • Great experience
    August 31, 2017

    We were greatly satisfied with our purchase of a new Subaru Crosstrek mainly because of Bill Dantico who helped us make the experience as smooth a...


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    We were greatly satisfied with our purchase of a new Subaru Crosstrek mainly because of Bill Dantico who helped us make the experience as smooth and hassle free as possible. The no-haggle transaction made it easier to focus on the car details and the trade-in. Bill had communicated with me through email prior to our appointment. Although it still took a good 3 hours, we felt that Bill was very detail-oriented and he went through almost every aspect of the car and even told us a few things and tools that we had no idea how to use.

    Does recommend this dealer

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  • My Third New Car Purchased at Shortline!
    August 30, 2017

    I love the ease and friendliness of this dealership. I do my transaction over email and just come in to pick up my car (there are several Subaru ...


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    I love the ease and friendliness of this dealership. I do my transaction over email and just come in to pick up my car (there are several Subaru dealers closer to my house). It's not about settling on color or options - they always have the car I want. I have compared Shortline internet offers to other dealers and no one comes close to matching their deals. I drive away in my new car, confident that I got exactly what I wanted at less than I thought I would have to pay for it.

    Does recommend this dealer

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  • Great staff, even better prices
    August 30, 2017

    This is the second Subaru I've purchased from Greg, even though I live in Boulder county with multiple dealerships closer to me than Shortline. Gr...


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    This is the second Subaru I've purchased from Greg, even though I live in Boulder county with multiple dealerships closer to me than Shortline. Greg's knowledge, integrity, and professionalism throughout the process made it an easy choice to come back to him. He's also a very straightforward negotiator, which I really appreciate. When it comes time for my third Subaru, I will be making another drive back to Shortline.

    Does recommend this dealer

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  • Great experience, simple!
    August 24, 2017

    Very easy car buying experience. Happy I went here! David Cardwell was a pleasure to work with. Straight to the point. Cheapest car price in the a...


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    Very easy car buying experience. Happy I went here! David Cardwell was a pleasure to work with. Straight to the point. Cheapest car price in the area and no haggling. Walked out with a beautiful car.

    Does recommend this dealer

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  • Always feel like family at Shortline!
    August 7, 2017

    We love Shortline automotive and would never think of going anywhere else. Always feel like they have our best interests in mind and they make the...


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    We love Shortline automotive and would never think of going anywhere else. Always feel like they have our best interests in mind and they make the car buying experience a pleasure. Every employee we have ever encountered at the dealership has never been anything less than gracious and kind. We love our new car and will return to Shortline again and again.

    Does recommend this dealer

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  • Excellent experience!
    July 22, 2017

    This was my first time buying a new car and David made the experience very enjoyable! We dealt with David over the phone before my move to Denver,...


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    This was my first time buying a new car and David made the experience very enjoyable! We dealt with David over the phone before my move to Denver, and he was extremely helpful and gave us honest feedback and a great price! I thought buying a new car would be overwhelming but everyone at Shortline Subaru made the process go very smoothly. I would recommend this dealership--and David--to everyone!

    Does recommend this dealer

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