Reviews

Average Ratings

4.9
2520 lifetime reviews. Includes reviews of Shortline Subaru from DealerRater.com
  • Shortline is the place for me :-)

    My sister and I walked in and they were very busy. Craig Heydman helped us out with a friendly smile and was very easy to work with. I would rec...


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    My sister and I walked in and they were very busy. Craig Heydman helped us out with a friendly smile and was very easy to work with. I would recommend anyone to Craig he was great!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent Customer Service
    October 30, 2017

    Just bought a new Outback from David Cardwell on Friday. Contacted him through email via Cars.com and had all questions answered very quickly and ...


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    Just bought a new Outback from David Cardwell on Friday. Contacted him through email via Cars.com and had all questions answered very quickly and professionally. Met for test drive and drove off with car a few hours later. Actually had a blast buying this car. David is funny, personable and very efficient. Two enthusiastic thumbs-up!

    Does recommend this dealer

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  • Bad customer service

    I emailed them numerous times and never received a call back.


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    I emailed them numerous times and never received a call back.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Stress-free, honest, knowledgeable speedy service!
    October 24, 2017

    My experience at Shortline Subaru was excellent. David Cardwell is the perfect car sales representative. He is efficient, knowledgeable, friendly,...


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    My experience at Shortline Subaru was excellent. David Cardwell is the perfect car sales representative. He is efficient, knowledgeable, friendly, and honest. He was very respectful of my time and ensured I received exactly what I wanted and needed for my new car. Buying a car can be a very stressful process and my last experience at a different dealership left me feeling rushed and unsure after such a significant purchase. However this experience was completely different and completely positive. David at Shortline patiently walked me through every aspect of the car and the purchasing process and I now have an amazing car that I truly love! If you go to Shortline Subaru, make sure you ask for the British guy because David Cardwell is an expert in his field. :)

    Does recommend this dealer

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  • Amazing service
    October 18, 2017

    Everything was professionally done. Didn't take much time and made it very easy to get a car. Everyone was nice and everyone knew what they were d...


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    Everything was professionally done. Didn't take much time and made it very easy to get a car. Everyone was nice and everyone knew what they were doing.

    Does recommend this dealer

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  • Fast and efficiant
    October 14, 2017

    We were out of state and need a new car. Shortline treated us with respect and handled our car purchase quickly and professionally. They minimiz...


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    We were out of state and need a new car. Shortline treated us with respect and handled our car purchase quickly and professionally. They minimized out inconvenience while we were out of town. Also were very friendly with follow up details on the phone after we left town. Thank you.

    Does recommend this dealer

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  • Great experience at Shortline Subaru!
    October 13, 2017

    We began looking for a Subaru Forester in July. I was uncertain about which year/model I wanted. David Cardwell provided us with clear informatio...


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    We began looking for a Subaru Forester in July. I was uncertain about which year/model I wanted. David Cardwell provided us with clear information about inventory, price & specifics on the various packages & amenities. He kept in contact with us & when we decided what we wanted, he was able to find the right car. This car buying experience met our needs, respected our time & provided us with the car we wanted. We highly recommend David.

    Does recommend this dealer

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  • Amazing Car Buying Experience
    October 6, 2017

    This was my second car purchase from Shortline and with David Cardwell. I will be back again in the future because the service here is so amazing....


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    This was my second car purchase from Shortline and with David Cardwell. I will be back again in the future because the service here is so amazing. Highly recommend!

    Does recommend this dealer

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  • Fantastic experience purchasing my new Subaru!
    October 2, 2017

    David Cardwell made the experience purchasing my new Forester as efficient and easy as possible. He took the time to explain the details of the ca...


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    David Cardwell made the experience purchasing my new Forester as efficient and easy as possible. He took the time to explain the details of the car and purchasing process, which were new to me. He was patient and helpful throughout and offered extensive knowledge that helped make my decision easy. Thank you for your expertise, David!

    Does recommend this dealer

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  • 2018 Outback Purchase
    September 29, 2017

    Another outstanding experience working with David Cardwell on my 3rd Subaru purchased through him! David is professional and very knowledgeable, b...


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    Another outstanding experience working with David Cardwell on my 3rd Subaru purchased through him! David is professional and very knowledgeable, but even more importantly has a great sense of humor, is fun to work with, and values my time when he knows I???m in a time-crunch. I highly recommend working with him...there???s a very good reason I???ve gone back to purchase from him time and time again!

    Does recommend this dealer

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