Dealer on Cars.com since December 2010
|Sales||8:00 AM - 9:00 PM|
|Service||7:00 AM - 6:00 PM|
|Mon||8:00 AM - 9:00 PM|
|Tue||8:00 AM - 9:00 PM|
|Wed||8:00 AM - 9:00 PM|
|Thu||8:00 AM - 9:00 PM|
|Fri||8:00 AM - 9:00 PM|
|Sat||8:00 AM - 9:00 PM|
|Mon||7:00 AM - 6:00 PM|
|Tue||7:00 AM - 6:00 PM|
|Wed||7:00 AM - 6:00 PM|
|Thu||7:00 AM - 6:00 PM|
|Fri||7:00 AM - 6:00 PM|
|Sat||8:00 AM - 5:00 PM|
Stevinson is a great facility with lots of friendly and fun staff! My salesman Montonzo was a great joy to work with and he took very good care of me!... Also Raj who did my financing was so great he made the whole process very easy and smooth and sent me out a happy car owner!
This is so great to hear! We hope you are loving your new wheels! :)
I recently had the pleasure of purchasing a new Toyota 4Runner TRD Pro, from Stevinson East Toyota. Sales Consultant, Susan McMillon made the process... as smooth as possible, even concedering that I was a little ill prepared to actually close the deal on the night that I was there. Susan, along with the finance manager made every effort to finalize the sale, but through no fault of their own, I had to return the next day to receive the vehicle. Nevertheless, everything work out great. I returned to Stevinson East a week later, to have a clear bra installed. I was met promptly by a service agent who took my information, and guided me to their service waiting area - that wasn’t like most car service waiting areas. This area was clean, modern, and provided great amenities. I am proud to have the Stevinson emblem attached to my vehicle.de
Hi, Paul! Thank you so much for taking the time to leave us this wonderful review of your experience! It's great to hear that you had such a pleasant ...time working with Susan. Thank you for choosing Stevinson and be sure to let us know if there's ever anything more we can do for you!
I was looking at a used car, it ended up being a little out of my price range. It was a little slow and I didn’t have a great experience with the man ...who looked at my car to give a trade in price. He was a little condescending and treated me like I didn’t know anything.
Hi, JL. We're sorry to hear that you didn't have a great experience. It is our goal to make sure that every customer feels welcomed and comfortable du...ring their time at our store. We'd like to hear more about what happened. Please give us a call when you have a moment. Steve Bear, General Manager, (303)-340-2170
92 lifetime reviews of the Service Department. Includes reviews of Stevinson Toyota East from DealerRater.com
Bought a 2017 Tundra Limited and while the sales part was a little tough I ended up getting a good deal and a very fair price on my trade. There were ...some glitches with service and getting the truck detailed and a few things missing, like the center cap on one wheel, plus a few other issues. Moses has been very helpful and accommodating from the get-go. Things weren't really his fault, but he's always had a very can do and positive attitude to make things right. As things got a little out of hand Matt Waygood stepped in and I was extremely impressed. I've been in the service industry for 20+ years so I can appreciate good service when it happens. Matt really knows how to own the situation, has great communication and follow-through skills and is incredibly nice. He has helped to keep me, my friends and family, very loyal Stevinson customers. Anyone in the service industry is going to fail from time to time, but it's all about how you recover the customer and Matt did a great job!
Hi, MLRBND! Thank you so much for your patience and understanding during this process - it means so much that you were able to see the effort our empl...oyees put into preparing your vehicle. Thank you for understanding and for the 5 stars! If there's ever anything more we can do for you, please don't hesitate to reach out.
I bought my Camry almost five years ago, the best experience ever buying car. Over years, I used to owe a lot of cars. Some are gone, lost in traumat...ic events. However, regardless the trauma of the event, I only remember the negative feelings while buying the cars. I still feel a burn in my stomach remembering the excruciating 9.5 hours of sales pressure endured at the hands of Kuny Honda in Arapahoe, or the light headed feeling while buying the now totaled Nissan Pathfinder. However, five years ago the Stevinson Toyota crew let me borrow the car, take it home, and "get to know each other", which I did. And so, I bought the car. The negotiation was fierce but fair, both parts putting up a great and fair "fight" over the car's price. I never regretted that decision, I bought a great car, at a great price, from professional sellers. Ever since I am using the Stevinson Toyota services and parts department. In five years I had experienced nothing but professional service, good communication, great attitude, and helpful clerks. I go buy my own oil change supplies from Stevinson and every time the guys take their time to help me out any way they possibly can. You can tell that you enjoy excellent service from excellent selected and trained employees. It is my belief that the entire Stevinson Toyota culture is inspired by the higher management. In five years people come and go. What remains is a constant assurance of great service provided when needed. Thank you everyone!
Hi, vbarta. We're so glad to see that we were able to turn things around and regain your trust. Thank you so much for taking the time to leave us a ne...w review. if there's ever anything more we can do for you, don't hesitate to let us know.
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