Suss Buick GMC

(4.8) 265 reviews

Dealer on Cars.com since September 2006

Currently in stock!

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Today's Hours

Sales
Service Closed
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 8:00 PM
Sun Closed
Mon 7:00 AM - 6:30 PM
Tue 7:00 AM - 6:30 PM
Wed 7:00 AM - 6:30 PM
Thu 7:00 AM - 6:30 PM
Fri 7:00 AM - 6:30 PM
Sat 8:00 AM - 4:00 PM
Sun Closed

Reviews

4.8
265 lifetime reviews.
  • retired

    My buying experience at Suss Buick GMC was the best ever in the years of buying. Tony Musso was our sales person and even without his excellent suppo

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    rt personal, we would have purchased from him. A tip of the hat also the sales manager Loineil Farr and the other personal we were introduced to. We definitely walked away from this dealership very happy. We knew we had found lifelong friends and a dealership to which we would return . We highly recommend this dealership and especially Tony Musso to everyone.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are thrilled that you enjoyed your experience here. Be sure to let us know how we can help in the future. We hope you are enjoying your new car.


  • Buyer

    Tony Musso was great to deal with and I believe we got as good a deal as could be found! The truck I bought needed running boards installed and I was

    ...

    pretty disappointed that the shop didn't have anything in stock to help us out. I understand inventory control but something like this isn't going to break the bank and will go along way toward making a repeat customer out of someone. Would have been a 5 star experience had it not been for this.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Experience

    Steve Cantrell and Dan Gilbert knocked it out of the park again. 2nd car in 2 years and the process was smooth. Very helpful guidance and a very quick

    ...

    transaction once the decision was made. Highly recommend.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

Service Reviews

4.8

48 lifetime reviews of the Service Department.

  • Excellent

    Excellent work. Service completed quickly. Friendly staff who know what they are doing. Took expert care of my car. Purchased my car from here a year

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    ago. Never have had any issues either with the purchase or service.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    James - Glad to see you had a positive Service Department visit at Suss. Appreciate your business and look forward to helping with any future purchas

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    e or service needs.


  • Truck anti-theft system not recognizing my key

    Pete, the man who helped me through this experience, was so very helpful. While I am not happy about the fact that my truck's anti-theft system would

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    not recognize my key, and I had to pay for a new key and new key fob (mine was cracked), and the only way to not get stuck with my Truck not starting as the anti-theft system shut down the entire system, I had to have my truck towed, missed my class that night and had to call friends to pick me up from the dealership, and the cost of this was $325.00 for a new key. This makes no sense that there is no way to simply clear out the code and drive my truck, this is a silly silly setup for these vehicles. It is very inconvenient and very upsetting. However, Pete was an awesome help to me, and kept me updated on what was going on, what was found, and got my vehicle back to me so I could pick it up on my lunch, this was incredible and sent the driver, Bill to come and pick me up at my home. This was such a wonderful service, and I felt so well taken care of by him, and he was truly compassionate about the circumstances of fixing my vehicle. Again, this was the same key I had always used, so it didn't make sense that all of a sudden my truck does not recognize my key. I did get in my truck today, when I was picking up lunch and it acted again like it didn't want to start, the same issue, I cranked it again and it started, so I am hopeful this issue was fixed and does not show up again, where I am stuck and have to have my truck towed because it will not start. I also must say, that the dealership washing my truck before returning it to me, this was simply STELLAR and I do mean STELLAR customer service and I have told everyone I know about Suss GMC and their helpful people! Thank you so much, Pete for making a stressful situation, less stressful!

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Pam - Appreciate your positive review for Pete and the Service Department at Suss. At Suss we strive to treat all customers like family and good to s

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    ee we delivered for you.


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Service Pricing

    Oil, Filter Change

    $49.95 and up*

    Tire Rotation

    $24.95

    Brake Inspection

    $29.95

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 458 Offers on 16 Models

About Our Dealership

Dealer on Cars.com since September 2006

Suss Buick GMC has been a family owned and operated automotive retailer for over 34 years. Whether you are a new or used vehicle customer, a service or parts customer or a customer of our body shop, we are 100% committed to your on-going satisfaction. We are one of only a few dealerships in the entire State of Colorado that does not charge a dealer handling fee which can save you anywhere from $400-$800 or MORE. We are centrally located and easy to find. We have sales associates who can speak Spanish, Russian and Romanian.

"Experience the difference! There's NO fuss at Suss! Never any dealer handling fees!"
Suss Buick GMC
1301 S Havana St Aurora, CO 80012
New (303) 647-6642
Used (303) 647-6644
Service (303) 647-6647
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