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Sill-TerHar Motors

(1,776 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 14 awards
2018 state dealer award 2016 state dealer award 2015 national dealer award 2015 state dealer award 2014 state dealer award 2013 national dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2020 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (855) 253-4521 (855) 253-4521
Used (855) 517-3361 (855) 517-3361
Service (877) 728-8756 (877) 728-8756

Reviews

(1,776 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sill-TerHar Motors from DealerRater.

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I would only buy from Sill-Terhar, Chris Hay was great!

I have bought several vehicles for Sill-Terhar and will continue to do so. A very professional organization that works with me to get the deal done. No hard sell or arm twisting. Chris Hay was no exception. He worked hard to earn my business and did a great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

easiest, fastest and most stressless car deal EVER!

we went to look at a specific used truck we found online. we had financing pre-approval, but STM beat that with less paperwork and hassle. the truck was even better than we hoped, for the age. awesome condition. Rocky may say he has the cleanest cars in CO but that's not true. John Estrada was extremely helpful, kind, courteous and went out of his way to make the experience easy. our finance guy Robert was thorough in his explanations, and though he gave us some extra options, he in no way did the "hard sell' you usually get everywhere else. we live an hour away - we left our house at 12:30 and were home by 6. best car buying experience ever! even though we bought a used vehicle, we still think a week later it was a great deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Pass the buck

After talking to bryan reese on the phone he promised we would give me and my husband the red carpet service! Whem we got there he had already pulled a car for us, we had no choice when we didnt like the car he choose for us he became rude didnt want to deal with us. He passed us on to someone else and said to him, ha ha now you can deal with them! I wish i never gone there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing Experience! My faith is restored - thank you Troy H

After a miserable car buying experience last year at a dealership this time spent with Troy Hines, Internet Sales Manager, was pretty dang good. I reached out to Troy online to inquire on a specific vehicle. I called on short notice to come see the car and Troy had it pulled up in front of the dealership and ready to go. Troy treated me with nothing but respect, and it was a win-win - I got the car at the price where we were both happy :) And now when I called him 2 weeks later to ask after one of the functions on my car i told him my first name and asked my question -I didn't have to tell him which car I bought or anything, he immmediately knew the answer, wonderful. It was attentive and pleasant customer service to the hilt - I couldn't be more pleased. This time I bought a used car, but when I go to buy my "dream car" Troy is the person I will be calling. Thank you Sill-TerHar and Troy :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Going above and beyond

The Ford service team at Sil-TerHar are second to none. Mitch went above and beyond to fix a problem for me that other service companies could not seem to fix. If you have a problem with your Ford or Lincoln, do not esitate to take it to Sil-TerHar. They will address the concern and fix it. Thank you to the service team at Sil-TerHar.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Wish we could have purchased from STM!

We visited twice and worked with Chris Hay on both occasions. He was forthright about the cars and great with our busy body 10-year-old. He helped us find a great car. We had another couple cars on the schedule to look at elsewhere and some research to do with our insurance company once we knew which specific cars were in the running. In the end it came down to total cost of ownership due to insurance and we purchased a car from another dealer. Chris was much more enjoyable to work with than the salesperson we ended up buying from and we were bummed that we weren't able to walk back in to Sill-Terhar and give Chris our business. If you're looking for a used car or a new Ford, do yourself a favor and go see Chris Hay at Sill-Terhar Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Quality and comprehensiveness of the service

A first class, hassle-free operation. Cost of maintenance is a little steep, but in the end it's worth it because I'm never worried I'm going to have to take my car back or that something will break causing me inconvenience, or worse, creating a safety issue.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent service, very happy with the whole experience

Chris and the rest of the team were great. Chris did an excellent job explaining the pricing, and the negotiation was low pressure. He found the car we really wanted, with the right set of features. I didn't feel rushed, or pushed into a decision I didn't want to make. I will definitely go back to Chris and Sill-Terhar for my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Sill-Terhar is a solid dealer

This was my second car purchase in one month, the first purchase went so well we came back for another! Chris Hay rocks! Great customer service, no pressure for purchasing and a very knowledgeable guy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Fantastic new car buying experience

Chris Hay is fantastic, very knowledgeable and helpful. He let me move at my pace during the truck buying process so I never felt pressured or intimidated. He helped me match my needs with the available options in an F-150 and I love the truck I eventually purchased -- and I got a great price. Everybody I came in contact with at the dealership was friendly and asked if there was anything they could do for me. Robert von Tempsky was equally professional and knowledgeable as he walked me through the closing process. It's clear that this dealership values a positive buying experience and I highly recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.