Seekonk Auto Center

2.3 out of 5 2.3

Reviews

2.3 out of 5 2.3
8 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    April 4, 2019

    Very helpful and courteous people at the beginning, only to sell you a lemon. Tried to get some help with a car that it's engine eventually blew up on... me within the first month of ownership! Tried to get help and understanding as to why I'm going through this and since I was a week over the warranty coverage they didn't understand my language and couldn't help!! It's because of dealerships like these that I hate buying from dealerships!! Worst experience ever, do not recommend buying from here.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    It's unfortunate that this customer had a bad a experience with his vehicle. As he mentioned our staff were very courteous and helpful. Our sales peop...le always recommend to customers to buy a 3rd party extended warranty (after all these are used cars) but in this case the customer refused. we do business according to state laws and regulations. the car passed the state inspection and was warranted by our dealership for whatever time the state law required.

  • 1.0 out of 5
    February 4, 2019

    If I could give less than a star I would. I bought a truck from Seekonk Auto Center roughly 3 months ago. I haven't been able to drive it for a full week... yet due to mechanical problems. They claimed to have fixed it and then put an inspection sticker on the truck against my will just to get rid of me. I have recently found out that the truck may need a new engine or a head. This problem didn't happen overnight and I'm sure the salesmen knowingly sold me this truck with this problem. Avoid them at all costs.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    On November 29, 2018, Mr. Arruda came to our store to test drive this particular truck. He was very impressed with the way the truck handled/performed... and decided to buy it on the spot. The truck is a 2006-year model with over 143000 miles. Mr. Arruda was informed at the time of sale that there will be no warranty on the truck beyond the state Inspection per the State rules and regulations. The truck was taken to a 3rd party licensed auto shop for a complete checkup (after complaining of an engine skip) and found nothing wrong with it. Then, the truck was taken to another State Inspection Shop for testing and it did pass without a problem. It is unfortunate that Mr. Arruda feels that he was misled in anyway especially when he was told that he could return the truck for a full refund if he was not satisfied, which he refused. We are a professional car store with a great list of satisfied customers. We try to go the extra mile to help our customers in any way we can. We invite you to come down and check us out.

  • November 5, 2018

    Highly recommended dealership for first time buyers! Ron helped me out every step of the way, ask for him!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 8, 2017

    Never reached out to me regarding a specific car. I asked for pictures and they couldn't even send me pictures.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are sorry but we do not have any email from you requesting pictures. You can always access pics on our website. For more info, you can reach us at ...sales@seekonkautocenter.com Thank you

  • 5.0 out of 5
    April 15, 2017

    Found a truck and contacted the dealership. Very responsive and accommodating in sending followup pictures of components I was looking for. Bill was a... great non pressure salesman. Worth the 2.5 hour drive to get the vehicle I was looking for.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 3, 2017

    A friend had recommended this dealership and was glad I went there. I actually bought a car for my daughter and it came with a 1 year warranty for free.... They delivered the vehicle registered and state inspected and right before delivery, they had it detailed and ready for us. The whole experience was really amazing, no pressure, very relaxed buying experience. The staff really knew their cars, the salesman was very pleasant and answered all our questions and concerns. I would definitely go back when is time for a new car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 6, 2016

    When I went to Seekonk Auto Center I was pleasantly surprised by their inventory of cars & trucks. I had the pleasure of working with Jon whom made this... experience a great one. I found a great SUV for a great price, the mechanic their is extremely on point. I actually found them to be quite honest, good follow thru, and a family owned and operated sales center. I would highly recommend them to family , friends , or anyone looking to purchase a vehicle. Again great inventory, no hassle or pressure , the whole process was actually pleasant, very happy with the SUV I purchased, and Jon is amazing. Thank you Seekonk Auto Center for an amazing experience. Heather Martin 08/01/16

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    April 17, 2016

    Had excellent experience at Seekonk Auto Center. Very knowledgeable and professional staff, who were able to answer all of my questions. Smooth buying... process. I Would highly recommend this dealer to anyone looking for a vehicle!

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?