Reviews

Average Ratings

4.8
423 lifetime reviews.
  • Best car buying experience EVER

    The entire staff from the appointment scheduler kelly, travis my sales person jake the finance manager all were wonderful. No pressure I knew what...

    Dealer Response

    It is great to read such wonderful comments about your recent experience with us, Sarah! Check our social media pages to stay in the loop on produ...


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    The entire staff from the appointment scheduler kelly, travis my sales person jake the finance manager all were wonderful. No pressure I knew what I wanted and what I was willing to pay. No sleezy haggling. Easy process kind people will definitely shop here again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    It is great to read such wonderful comments about your recent experience with us, Sarah! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!


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  • Great Service

    Always the best! Been a returning customer for a long time.


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    Always the best! Been a returning customer for a long time.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Helping wuth my schedule! Epic Ford!

    Was having a tough time scheduling everything after coming back from vacation. Epic Ford took me in unscheduled for service and gave me a loaner v...


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    Was having a tough time scheduling everything after coming back from vacation. Epic Ford took me in unscheduled for service and gave me a loaner vehicle to get a doctor's appointment in while they serviced my truck. They even washed my truck which had 1,000 bugs on the front of it as a result of my drive on vay-k through WA, ID, MT, and WY! Love the service at Epic Ford!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great service & great customer service

    No other place I'd take my truck for services. They know their stuff and are so accommodating. Shannon is always on top of it for us. Great custom...


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    No other place I'd take my truck for services. They know their stuff and are so accommodating. Shannon is always on top of it for us. Great customer service!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great service, friendly staff, great waiting area

    The service team is awesome. Always done in time. Appreciate the free espresso stand while waiting for my car. I'll buy my next car here too.


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    The service team is awesome. Always done in time. Appreciate the free espresso stand while waiting for my car. I'll buy my next car here too.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Oil and fuel filter service

    Went in for oil and fuel filter change on my diesel truck. Was expecting to pay about $250 as Bickford charges this rate. Bill came to $438. Ouch....


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    Went in for oil and fuel filter change on my diesel truck. Was expecting to pay about $250 as Bickford charges this rate. Bill came to $438. Ouch. They just lost a customer.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Scheduled service

    Great service and friendly staff. Free courtesy car so I could go to work while my car was there.


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    Great service and friendly staff. Free courtesy car so I could go to work while my car was there.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Oil change

    Although I've come to this location a lot, the most recent time was very frustrating. I had to wait about 15 minutes to be checked in. After the s...


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    Although I've come to this location a lot, the most recent time was very frustrating. I had to wait about 15 minutes to be checked in. After the service took an hour I came back and got my car. The service due sticker was incorrect, I went back to get the correct sticker. The job was done though.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Epic Ford service is great!

    Peter was just great! He explained everything to me, and kept me informed at every step of the process. And the new Escape loaner was so much fu...


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    Peter was just great! He explained everything to me, and kept me informed at every step of the process. And the new Escape loaner was so much fun! Thank you for making my recall repair on my C Max such an easy, enjoyable experience. When it is time to trade in the CMax, I will be at your door!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • purchased new Escape

    Cindy Flores and the Epic Ford team went well beyond my expectations in finding me the correct vehicle at the correct price. I could not be more p...


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    Cindy Flores and the Epic Ford team went well beyond my expectations in finding me the correct vehicle at the correct price. I could not be more pleased. All questions and concerns were answered instantly. Cindy even personally traveled to another dealer to pick up the vehicle they located for me to assure prompt delivery. Outstanding. Historically you just don't find this kind of customer service at a dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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