Reviews

Average Ratings

4.9
805 lifetime reviews.
  • Fantastic

    Service was great, got in and out with a lease quickly


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    Service was great, got in and out with a lease quickly

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Satisfied Customer

    After countless searches for a vehicle in various states, Bob Maxey Ford in Howell, MI, provided the perfect vehicle. Kenny Ostin was who I dealt...

    Dealer Response

    Al, your positive review means a lot to us and we?re happy we could help you! If you have any additional needs or questions, we will be more than ...


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    After countless searches for a vehicle in various states, Bob Maxey Ford in Howell, MI, provided the perfect vehicle. Kenny Ostin was who I dealt with, and what an extremely fair, professional, and personable guy he is....not only him, but his sales team as well, who I witnessed dealing with other customers. I received a very great deal on my purchased vehicle and the process was the smoothest I've ever experienced in car buying.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Al, your positive review means a lot to us and we?re happy we could help you! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!


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  • Very happy with Bob Maxey and Greg Harakas (Sales)

    We had a great experience! I would recommend working with Greg Harakas to anybody.

    Dealer Response

    We really appreciate your feedback! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.


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    We had a great experience! I would recommend working with Greg Harakas to anybody.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We really appreciate your feedback! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.


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  • Great Experience

    I had an exceptional shopping experience when I bought a van from Maxey Ford this summer. After explaining to Mitch, my used car salesperson, tha...

    Dealer Response

    We hope you are enjoying your new van! Please let us know if you have any additional questions and thank you again for choosing Bob Maxey Ford of ...


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    I had an exceptional shopping experience when I bought a van from Maxey Ford this summer. After explaining to Mitch, my used car salesperson, that I wanted a van that I could camp in, he knew exactly which vehicle to recommend. He had me test drive a van on the lot that was similar to what he was recommending so that I could get a feel for the type of vehicle he thought I needed. He then contacted other dealers to find the exact model he thought would serve my needs and he got it to his lot and finished the paperwork in time for me to use it for a camping trip I had already had planned. He answered all my questions and guided me away from other models I thought I might like. He explained why he did not think they would be the best for me and then gave me a complete tour of the van that I did buy. While I highly recommend working with Mitch, all the employees I dealt with were very friendly and helpful. I love my van and look forward to many wonderful camping adventures. Karen Keaton

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We hope you are enjoying your new van! Please let us know if you have any additional questions and thank you again for choosing Bob Maxey Ford of Howell, Inc.!


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  • Explorer

    Very friendly atmosphere. Leased three cars from Bob Maxey Ford. In particular Mitchell Glapa is great, very personable. Overall, fantastic staf...

    Dealer Response

    Chris, we appreciate your recommendation of our dealership! We're always here to provide exceptional service at a great value -- we hope you'll co...


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    Very friendly atmosphere. Leased three cars from Bob Maxey Ford. In particular Mitchell Glapa is great, very personable. Overall, fantastic staff. Highly recommended.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Chris, we appreciate your recommendation of our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!


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  • Awesome experience

    Our salesperson made the whole buying process very enjoyable!!!


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    Our salesperson made the whole buying process very enjoyable!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Tony Lopez

    I decided to go into bob maxy ford looking to purchase a new veachle, when I arrived my sales man Tony Lopez came out introduced himself. Tony was...

    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Bob Maxey Ford of Howell, Inc. for all of your automotive needs. Please ...


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    I decided to go into bob maxy ford looking to purchase a new veachle, when I arrived my sales man Tony Lopez came out introduced himself. Tony was the first sales person I had delt with through this search that didn't try to push me into something I didn't want. I told him what I wanted to spend and I didn't Want to finance ext. Right away Tony treated me with respect and it was clear he cared about his customers. I didn't have to settle for something.... Tony made it happen I got the car I wanted! This was my first time purchasing a new car and I am so great full to have had the experience I did! Myself, my son and daughter picked up our new crystler 200 this is a day I will never forget we had so much fun! Thank you for making us feel like family. You were truly happy for us that means a lot! I have waited a long time for this day and I thank you so much for being a part of it!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Your satisfaction means a lot to us, and we truly appreciate you choosing Bob Maxey Ford of Howell, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.


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  • Jeff Moon & Kyle Bianchi

    Buying a car with Kyle Bianchi &Jeff Moon was the best and most delightful experience I have ever had! They made it very enjoyable and very simple...

    Dealer Response

    John, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or qu...


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    Buying a car with Kyle Bianchi &Jeff Moon was the best and most delightful experience I have ever had! They made it very enjoyable and very simple! Thanks again John Bianchi

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    John, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!


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  • No Service after the Sale

    The car buying experience was great, however the service requests shortly after were disregarded and never fulfilled.

    Dealer Response

    It sounds like your visit here at Bob Maxey Ford of Howell did not live up to our expectations?which is not what we like to hear. Rest assured we...


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    The car buying experience was great, however the service requests shortly after were disregarded and never fulfilled.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    It sounds like your visit here at Bob Maxey Ford of Howell did not live up to our expectations?which is not what we like to hear. Rest assured we pride ourselves on delivering the best quality automotive care ?and direct, honest feedback from our clients like you is imperative in helping us do that. Please give us a call at (517) 545-5700 and we will do our best to make this better. We hope to hear from you soon.


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  • Box Maxey Ford Service Call

    My Mustang was clean and ready to go when I returned to Bob Maxey Ford, and checkout was quick and easy. The car is running awesome with my new p...

    Dealer Response

    We're so happy you enjoyed working with our staff! Please let us know if there's anything else we can do for you.


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    My Mustang was clean and ready to go when I returned to Bob Maxey Ford, and checkout was quick and easy. The car is running awesome with my new parts!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We're so happy you enjoyed working with our staff! Please let us know if there's anything else we can do for you.


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