Reviews
Service for air bag recall - 4 Runner
The process was simple and straight forward. Shane the service tech made the process smooth from initial contact to receipt of parts to the actual performance of service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
They raises prices while you're buying!
This was a terrible experience. They put you on hold, don't return calls and they raised the price on a car I had checked by a mechanic by $1,000! According to their sales manager, "we have the right to change our prices anytime."
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
50K Maintenance
I had the usual hassle free experience at this dealership that I've come to expect.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Responses too general not enough personality
Asked for a copy of the carfax instead I kept getting general emails not addressing my questions at all. If you are shopping via internet I cannot say this was the most responsive company out there
- Customer service 3.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi David, we regret to hear that you are displeased with your recent experience with us. Our General Manager would like to help turn your lackluster experience around. If you're willing, please contact our GM at (888) 215-7173 to discuss what we can do to help.
Sales
Cornell was an excellent sales person, very informative, helpful and complete in his explanation of the product we were looking for. We are very satisfied with our new truck. Will recommend Autonation Toyota to all my friends. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new truck! We're happy to hear Cornell was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, AutoNation Toyota Arapahoe
Great experience Toyota RAV4
Salesman Uzi was awesome made the experience great and fast. Uzi was able to help work out the deal I needed to buy the 19 rav4 and I couldn?t be happier. Uzi made this as quick as possible which was even better considering I had a 5 year old with me who gets bored easily. Uzi also checked in the day after to make sure everything was going well. Overall best experience I had at a dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
oil change and diagnostics done for rattling noise
I was able to get my oil changed and diagnostics done on a Saturday all done in the morning and didn't have to wait until 5:00 pm as I had been told that I may have to. This helped us out with our plans for the rest of the day which was very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are happy you had such a positive experience with us, Martin! Drive safe, and we'll see you on the road.
My experience
Great experience no complaints courteous service explained what was being done and cost
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jon, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Car service
Excellent experience the staff were very helpful and nice in dealing with customer .Thank you Bill .
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Adel, we're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Service
I was met when i arrived. Everyone was pleasant. The work done was completed as described. I have had my truck serviced here and will continue to do so.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your feedback. If you ever need help, just give us a call. Happy motoring!