Reviews

Average Ratings

4.6
538 lifetime reviews. Includes reviews of Kuni Lexus of Greenwood Village from DealerRater.com
  • Always Excellent Service

    We have taken our vehicles for service to Kuni Lexus for years. Bill Vogel is the Service Representative that we deal with, our service experience...

    Dealer Response

    Thank you so much for taking the time to review your recent service visit. We are pleased to hear that you had an outstanding experience and we ap...


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    We have taken our vehicles for service to Kuni Lexus for years. Bill Vogel is the Service Representative that we deal with, our service experience is always outstanding thanks to Bill's professional and friendly nature.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to review your recent service visit. We are pleased to hear that you had an outstanding experience and we appreciate your continued loyalty!


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  • Vehicle Purchase
    September 10, 2017

    Mamy times we are quick to criticize, but we want to be quick to express our gratitude for an excellent experience purchasing a Lexus (NX200T)...


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    Mamy times we are quick to criticize, but we want to be quick to express our gratitude for an excellent experience purchasing a Lexus (NX200T). We attribute that to an outstanding sales person that went above and beyond to make our experience most rewarding. Our deep appreciation to Angela Drake!

    Does recommend this dealer

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  • Kelly Kennedy our service manager
    August 4, 2017

    We unfortunately hit a curb while driving last night. I called Kelly and he was going to call roadside. However roadside must have had a long wait...


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    We unfortunately hit a curb while driving last night. I called Kelly and he was going to call roadside. However roadside must have had a long wait time When I called back he asked where we were and was there in less than 10 minutes to change the flat tire himself. That is what I call first class service. Thank you so much Kelly Rich Nelson

    Does recommend this dealer
    Came in for service or repair

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  • Great!
    July 26, 2017

    Only great if you deal with Idoo Genovez!!! She was terrific! Not pushy and normal! I hate this process and she made it easy. This was definitely ...


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    Only great if you deal with Idoo Genovez!!! She was terrific! Not pushy and normal! I hate this process and she made it easy. This was definitely a better experience than last time at Kuni. This is my 8th Lexus so I feel I'm pretty discerning. Idoo=Fabuloius! Note to dealer...woman are less aggressive and have a heart. My car was ready with a huge red bow!

    Does recommend this dealer

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  • Finally, the agony is over!
    June 19, 2017

    For six months, we have looked at every make and model of car available to use as a commuter back and forth to Oregon. We returned to Kuni , one...


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    For six months, we have looked at every make and model of car available to use as a commuter back and forth to Oregon. We returned to Kuni , one more time, to just have my husband test the driver's seat in the RX 350 for comfort. We asked for Mark because he was helpful, knowledgeable and fun to be with during our visit six months before. Mark was occupied but Gary helped us until Mark was available. On the floor was the Sport RX in atomic silver. The color drew us in but the car was plugged in so the electronics worked and the seat could be adjusted to fit my husband. We were sold and that is when we stopped the headaches from car shopping. However, If Gary had not been as entertaining and if Mark had not been available, I am not sure we would have pulled the trigger that day. Both, are amazingly kind people. Our only negative was that from the moment Mark arrived and we immediately said "Cash", it took four and a half hours to leave the dealership. We had a complicated deal because of Oregon having no sales tax so the paper work was causing delays and errors. Archer took over and with good humor eased the final hour. Thank you to all involved. The vehicle orientation was helpful for our 1500 mile trip but we will be back to Kuni for more orientation when we return this fall. We could not access the special packages such as Enform because we are technologically handicapped . . . we have a little Tracphone which had problems linking with Lexus. Mark said he could help when we get back , especially, if we purchase a newer phone. We look forward to visiting Kuni's beautiful dealership in the future. With gratitude to Mark for taking us out of the tedious researching-car - shopping loop. Kathryn and Kurt Albrecht

    Does recommend this dealer

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  • Excellent experience
    June 7, 2017

    Our sales rep Bryson was very professional and made our experience replacing a hail damaged car a very memorable one. Extremely knowledgeable and ...


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    Our sales rep Bryson was very professional and made our experience replacing a hail damaged car a very memorable one. Extremely knowledgeable and was there every step of the way during the whole buying experience.

    Does recommend this dealer

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  • Pierre is the MAN!
    June 2, 2017

    Great experience at Kuni with Pierre Essama. Love the upfront pricing. No haggling. Excellent trade-in value. The customer service was outstandin...


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    Great experience at Kuni with Pierre Essama. Love the upfront pricing. No haggling. Excellent trade-in value. The customer service was outstanding. Highly recommend this dealership and Pierre.

    Does recommend this dealer

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  • Outstanding Service
    May 31, 2017

    Thank you for the positive experience!! I enjoyed the way transactions handled. Definitely I would recommend this dealership to others or comeba...


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    Thank you for the positive experience!! I enjoyed the way transactions handled. Definitely I would recommend this dealership to others or comeback to buy or service my vehicle.

    Does recommend this dealer

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  • NEW LUXURY CAR OWNER!!!!!!!
    May 30, 2017

    This was my first time looking at and buying a Luxury car. My husband and I just showed up on a late Saturday morning without an appointment. My...


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    This was my first time looking at and buying a Luxury car. My husband and I just showed up on a late Saturday morning without an appointment. My intention was just to look around, I was looking at a couple different cars. We were assigned Bryson Gardell and he was simply amazing!! I am a very upfront person so I informed him at the beginning of our conversation we were not buying a car today, but I wanted to test drive a couple of cars and get an ideal of what I wanted. From the beginning Bryon was patient very knowledge, and not pushy at all. He listened to what I wanted and gave me options. Long story short compared to other dealerships I visited by far Bryson had the best customer service going. Therefore, 10 days later I brought my new 2017 Lexus for him. He even took pictures of me with my new car with the Big Blue Bow on it!!!! Love it!! Who could ask for better service than that!! BIG SHOUT OUT TO ARCHER GOODMAN for getting the deal finalized!!! I would recommend this dealership and these to gentlemen to anyone that asks!! Everything about this dealership is top-notch. Being treated like an individual and not like just another client goes very far in my book. You have to earn my business it is just not given and that is exactly what Kuni Lexus, Archer, and Bryson did!!

    Does recommend this dealer

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  • New Car information
    May 12, 2017

    I went into the dealership to look at new SUVs. I've never driven a Lexus in my life. I met Dustin Stewart who was fantastic to talk to. He exp...


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    I went into the dealership to look at new SUVs. I've never driven a Lexus in my life. I met Dustin Stewart who was fantastic to talk to. He explained that the best way to learn about the RX SUV is to drive one. He was right, it was a great vehicle to drive. I drive a sports car at the moment and don't want to give up the performance. The dealership was classy; the vehicle was a quick and stable; most importantly I enjoyed working with Dustin.

    Does recommend this dealer

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