DCH Lexus of Santa Barbara Hours
At DCH Lexus of Santa Barbara, it's our mission to provide the drivers of Santa Barbara, CA with prestigious, luxury veh
icles. From unparalleled customer service to world-class quality, we implement our high standards every day to meet your high expectations as customers by providing the finest new and used Lexus cars available today. We are your premier Santa Barbara, CA dealer. DCH Lexus of Santa Barbara serving Santa Barbara, CA, Goleta, CA, Santa Maria, CA, Carpinteria, CA, and San Luis Obispo, CA.
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Nora, Eddie and Mike did an outstanding job selling me my new Lexus. I would buy my next car at this dealership and have already recommended it to friends... and family. Nothing but a fantastic experience from beginning to end.
Pete, thank you for your kind words about Nora, Eddie and Mike. We are so glad he made you feel comfortable enough to shop with us at DCH Lexus of San...ta Barbara and we hope you'll come back again. Thank you for your business and enjoy your purchase.
Excellent service here . They really make you feel welcome . 100 Percent Satisfied with everyone who has helped me ! My Salesperson Abby was extremely... easy to work with when I bought my Lexus ES 350 . I highly recommend her .
Thank you for leaving us such an excellent review! Glad Abby could make your experience so positive! We hope to see you again in the future!
Even though I didn't buy a car from Santa Barbara Lexus, their customer service is excellent specially from the used car Manager Joe. he follow my request... from the internet immediately.
Tony, Thank you for the five-star review! We are always happy to hear that our customer service meets expectations. We'll be sure to pass what you sai...d onto Joe. Thanks again!
We were reminded by email that we were to bring in our new Lexus LS500 for its first service and inspection. Edward was very accommodating of our limited... window of time to bring in for said service. Even had time to wash the car before returning it to us. Thank you. Oh, the cookies were exceptionally tasty this time around! 😊
Thank you for taking the time to write this awesome review! We are thrilled that your experience was a positive one. I will give Edward your kind rega...rds and hope to service you again soon.
I found the listing on Carfax.com and email dealership to inquire about photo's and condition. I received email from Robin and she went ahead and took... photos overnight of the recent trade in. We arrange a meeting and test drive. The vehicle was what I wanted and pricing was in my budget. Everything went so smooth - no pressure sale and financing. Love the experience and the SUV! I look forward to starting my venture with your service department.
Thank you for taking the time to write this awesome review! We are thrilled to hear that your experience with us went so smoothly. I will give Robin y...our kind regards and we hope to service you again soon.
Abby and the finance team were so helpful before, during and after the sale. This is my first purchase of a brand new luxury car. I know that i will be... back at DCH Lexus of Santa Barbara for the next couple. 😊
Thank you for taking the time to write this great review! We are thrilled your experience with us went smoothly. I will give Abby and the finance team... your kind regards. We hope to service you again in the future.
Excellent service! Glauco Pergolizzi immediately put us at ease. Very friendly and very knowledgeable about the Lexus we purchase. Will share our experience... with family and friends! Isaiah Figuerora and James Porter very good service!
Thank you for taking the time to write such a great review! We are thrilled that your experience was satisfactory. I will give your kind regards to Gl...auco, James, and Isaiah. We hope to service you in the future.
Robin was very helpful in helping us to purchase our new car , all of the staff were a pleasure to work with ! Thank you Mike and Vicki Jacobson
Jordan, thank you for taking the time to write this awesome review! We are thrilled that your experience was satisfactory. I will give your kind regar...ds to our staff and hope to service you again in the future.
Would I buy a car from DCH lexus? Yes and no. Yes because the sales people were pretty decent. No because of the overall treatment. I love dealing with... great sales people but isnt that kind of part of their job description?? My family and I had recently upgraded to a bigger SUV due to upsizing our family. We saw the car online and was able to work a deal out over the phone since the dealership was close to 3hrs away from where we lived. We ended up driving down to the dealership and the car was a perfect fit for us. The interior condition wasn't the cleanest...in fact I found a hand full of pretzels, a funion, and a vanilla crispy wafer underneath the third row seat. There were also fingerprints all over the back windows. They had the car go back to get detailed and brought it back from being detailed 45min later. Quick detail job I know. I inspected it and found the same food in the back seat and fingerprints. Also there was sand in the creveses of the seats. So I pointed it out and they took it back again. 20 minutes later it came back. Only found 2 pretzels this time and the sand was still there. Instead of having them send it back for the 3rd time I knew it wasn't going to come back any cleaner. So that was strike number 1. After the deal closed it was still daytime and we were unable to see that the front windshield had a hazy coat on it which made it very unsafe to drive at nighttime due to the glare from the oncoming headlights. My husband and I decided that since we were already going to have to pay someone to detail our car since the dealership failed to do, we would see if the detailer could get that film off. He wasn't able too so the windshield was considered damage. My husband called the dealership and they took a couple days to work something out. They needed us to drive to the next city, which is an hour there and an hour back, to pay out of our pockets to get the windshield replaced. They would reimburse us of course but the fact that we have had close to $600 come out of our pockets 3 days after buying the car, not cool. $250 detail job, $292 for windshield, and $50 for the gas we used to drive and get the windshield. We were only reimbursed for the windshield. Just dissapointed that they didnt take responsibility for all of the out of pocket costs. No one should drive away with a new car having to get it professionally detailed themselves on their own time and money. I should have never even had to send the car back to get re detailed. It should have been in mint shape as is. In conclusion if you want to leave the dealership driving a like new car and a safe one, I might add, probably shouldn't go to this one. We've bought a handful of cars over the last 10 years and have never been unsatisfied like we were with this purchase.
Glauco helped me purchase a pre-owned Lexus IS. He provided great service and plenty of information that was relevant to my search. I'd recommend him to... anyone looking for a Lexus.
Thank you for taking the time to leave us a great review! We thrilled to see that Glauco was able to provide you with a great experience at our dealer...ship. Enjoy your Lexus!