Phil Long Ford of Denver

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Reviews

Average Ratings

4.8
1208 lifetime reviews. Includes reviews of Phil Long Ford of Denver from DealerRater.com
  • Phil Long Ford quick service

    Dropped in for a routine warranty service check, fluid change and tire rotation. The Service staff were all very friendly and helpful, and the ser...

    Dealer Response

    Thank you so so much for your continued confidence in our service department. We hope we exceeded your expectations. We value you as a customer.


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    Dropped in for a routine warranty service check, fluid change and tire rotation. The Service staff were all very friendly and helpful, and the service peritoneal quickly while I waited. I purchased my car and truck there and have always had my service done there. Airways a fast friendly experience!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you so so much for your continued confidence in our service department. We hope we exceeded your expectations. We value you as a customer.


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  • Ouch!
    March 2, 2017

    Purchased a used truck "as is" from Phil Long, since I purchased the vehicle it always had a rattling sound from the engine bay that I didn't noti...


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    Purchased a used truck "as is" from Phil Long, since I purchased the vehicle it always had a rattling sound from the engine bay that I didn't notice when I test drove it. Come to find out it's the timing chain that requires attention, and will also take $2450.00 dollars to get replaced. When I went to the sales department I bought it from they tried to work with me on trade but couldn't even offer 1/4 of what I paid for the truck Just a few months ago. I understand the meaning of as is and the risk that I'm taking, but why wasn't I informed when i purchased the vehicle or even a couple weeks later when I took it back for a safety inspection, this would've helped me in buying a different vehicle. Not a good experience, I used to spread the word about how good this place was to MY customers, no longer recommending this dealership to family, friends, or my customers.

    Does not recommend this dealer

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  • Our experience with Phil Long Ford

    The salesman (Steve Wilderman) was extremely knowledgeable and efficient. We are extremely satisfied with our buying experience and will continue ...

    Dealer Response

    Thank you so much for your recent visit and purchase. You are valued.


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    The salesman (Steve Wilderman) was extremely knowledgeable and efficient. We are extremely satisfied with our buying experience and will continue to buy from Phil Long Ford. Thank you.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for your recent visit and purchase. You are valued.


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  • Excellent at his job!
    February 25, 2017

    I purchased my vehicle online from out of state. James was very helpful in getting me the lowest rate possible, and he sent the paperwork to me by...


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    I purchased my vehicle online from out of state. James was very helpful in getting me the lowest rate possible, and he sent the paperwork to me by UPS the next day. Each page of the paperwork had very easy to follow instructions to help me fill it out. You can't do it any better than that! A+

    Does recommend this dealer

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  • Excellence

    I have always found the car buying experience to be painful and exhausting. Phil long Ford has changed my mind. My experience was stress free a...

    Dealer Response

    Thank you so much for your recent visit to our dealership. We also thank you for you kind review...


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    I have always found the car buying experience to be painful and exhausting. Phil long Ford has changed my mind. My experience was stress free and I found everybody in the dealership a joy to deal with. I love my new Ford Edge and couldn't be happier. I would send my entire family there!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for your recent visit to our dealership. We also thank you for you kind review...


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  • Fast and friendly
    February 25, 2017

    The process was quick, friendly, and without meandering. The sales people let us explain what we wanted and didn't work to make us look for someth...


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    The process was quick, friendly, and without meandering. The sales people let us explain what we wanted and didn't work to make us look for something else.

    Does recommend this dealer

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  • Very Good Experience as always!
    February 23, 2017

    I have always taken my truck for service at Phil Long even though I bought it at Groove. Always an excellent experience from service advisor to ca...


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    I have always taken my truck for service at Phil Long even though I bought it at Groove. Always an excellent experience from service advisor to cashier!

    Does recommend this dealer
    Came in for service or repair

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  • Quick lane Great
    February 22, 2017

    Service was quick and good, just like always. The Quick lane has been good for me, and the young man I dealt with is the same one that helped me b...


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    Service was quick and good, just like always. The Quick lane has been good for me, and the young man I dealt with is the same one that helped me before. Outstanding young guy, and he sure knows his stuff.

    Does recommend this dealer
    Came in for service or repair

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  • Garry Warren was excellent!
    February 22, 2017

    Garry Warren was an excellent professional service manager. Very informative and always kept me up-to-date for the service on my Explorer. Great t...


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    Garry Warren was an excellent professional service manager. Very informative and always kept me up-to-date for the service on my Explorer. Great team effort!

    Does recommend this dealer
    Came in for service or repair

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  • 2014 Ford Focus 35,000 Mile Oil Change

    Excellent and prompt service as always. The time estimate for being done was right on.

    Dealer Response

    Thank you so much for visiting our dealership and our service department. Your patronage means so much to us because we know there are a lot of ot...


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    Excellent and prompt service as always. The time estimate for being done was right on.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for visiting our dealership and our service department. Your patronage means so much to us because we know there are a lot of other places to go.


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