Phil Long Ford of Denver

Reviews

Average Ratings

4.8
1241 lifetime reviews. Includes reviews of Phil Long Ford of Denver from DealerRater.com
  • I love Phil long.

    I have bought many cars from Phil Long and love the d alerahip. Everyone is always happy to help. Thank you for making car buying an easy process.

    Dealer Response

    Jennifer, thank you for taking the time to leave us a review. Reviews like this give us motivation and help us ensure we provide high-quality care...


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    I have bought many cars from Phil Long and love the d alerahip. Everyone is always happy to help. Thank you for making car buying an easy process.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jennifer, thank you for taking the time to leave us a review. Reviews like this give us motivation and help us ensure we provide high-quality care. We hope you have a great day!


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  • Engine service light

    Twice went there with appointment but I was told they were backed up. Engine light was on for service. They said they could not be certain what wa...


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    Twice went there with appointment but I was told they were backed up. Engine light was on for service. They said they could not be certain what was wrong.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Awesome customer service!
    October 13, 2017

    Nameer and Diana worked together to get me into a car that was dependable as well as affordable. They made what I thought would be a stressful day...


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    Nameer and Diana worked together to get me into a car that was dependable as well as affordable. They made what I thought would be a stressful day into a breeze. I would definitely recommend them!

    Does recommend this dealer

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  • New F250

    We had great service! It was one of the easiest car buying experiences we have ever had!!!


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    We had great service! It was one of the easiest car buying experiences we have ever had!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great experience
    October 10, 2017

    I purchased a Ford Fusion from Chai and had Diana Winston as our finance consultant. Chai was so great with our family and found us the perfect ve...


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    I purchased a Ford Fusion from Chai and had Diana Winston as our finance consultant. Chai was so great with our family and found us the perfect vehicle. Awesome experience that ended with an affordable car! Diana was the most knowledgeable finance associate to end our great experience! She was so patient, knowlegable and an absolute pleasure to be around! Definitley recommending to ALL family and friends!

    Does recommend this dealer

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  • Joe was wonderful!!
    October 9, 2017

    Joe was such a wonderful person to work with! Honest and personable - it was easy to work with him. He wasn't pushy and I didn't feel pressured ...


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    Joe was such a wonderful person to work with! Honest and personable - it was easy to work with him. He wasn't pushy and I didn't feel pressured to buy that day. Joe knew how much I loved the Flex and worked hard to get the deal I wanted!

    Does recommend this dealer

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  • Don Heck

    Every time I have needed anything from the services department they have gone past 5 stars all of them - but my go to guy is Don Heck - he does no...


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    Every time I have needed anything from the services department they have gone past 5 stars all of them - but my go to guy is Don Heck - he does not treat my like a client but a friend

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • 2003 Expedition repair

    The one thing that caused frustration was the lack of follow up by the initial service advisor. I had to go through the main service line to get ...

    Dealer Response

    Herschel, thank you for your review and feedback. We apologize for the trouble you had with contacting your service adviser and will take your com...


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    The one thing that caused frustration was the lack of follow up by the initial service advisor. I had to go through the main service line to get someone who could give me information on the repair as well as give them authorization. Lost at least a day or possibly two on getting our car back. We were satisfied with the repair.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Herschel, thank you for your review and feedback. We apologize for the trouble you had with contacting your service adviser and will take your comments to improve for the future. Thank you again for sharing your experience with us.


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  • Phil Long Ford, Been great for me for years

    I own a Lexus and I own a Ford. The facilities aren't as nice a the Lexus dealership, but everything else is just as good. Quick, easy and conve...

    Dealer Response

    Kelly, thank you for your review!


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    I own a Lexus and I own a Ford. The facilities aren't as nice a the Lexus dealership, but everything else is just as good. Quick, easy and convenient.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kelly, thank you for your review!


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  • Mrs Carrie Spier

    I haven't been to Phil Long Ford in over 20 years because of a bad experience. John K restored out faith in Phil Long.


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    I haven't been to Phil Long Ford in over 20 years because of a bad experience. John K restored out faith in Phil Long.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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