Rickenbaugh Cadillac Volvo Cars

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Reviews

Average Ratings

4.9
717 lifetime reviews.
  • Respectful Dealership and Down to Earth. Smart too

    I liked how personalized my experience was. Bud is down to earth, no pressure, good leadership and FOLLOWED THROUGH on everything he said he woul...


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    I liked how personalized my experience was. Bud is down to earth, no pressure, good leadership and FOLLOWED THROUGH on everything he said he would do. Including driving out to BMW to pick me up after turning in my X5.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Customer service is outstanding!

    Walter. He's the best. Great communicator. I'm from out of town on a limited schedule and he always finds a way to accommodate me on short notice.


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    Walter. He's the best. Great communicator. I'm from out of town on a limited schedule and he always finds a way to accommodate me on short notice.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Service

    Always very friendly! All details of service are thoroughly explained and repairs are done quickly. The use of a loaner care while my car is serv...


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    Always very friendly! All details of service are thoroughly explained and repairs are done quickly. The use of a loaner care while my car is serviced is very convenient.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • service department at Rickenbaugh Volvo

    Dwight Davis always takes perfect care of my automotive needs. i am confident in his ability to handle evey aspect of my service needs. I apprec...


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    Dwight Davis always takes perfect care of my automotive needs. i am confident in his ability to handle evey aspect of my service needs. I appreciate having a personal contact at the dealership. Additionally, Walter Barnes has been a part of my service experience for at least 38 years, first in Dallas, Texas; later at Rickenbaugh. Jeff at the service check out desk takes a personal interest in seeing that I understand my bill at the end of every visit. But my constant at Rickenbaugh is getting MIllie's sweet and professional voice on the telephone at the reception desk whenever I call to get assistance and ask her to direct my call to the proper extension. I hope that you never loose her personal touch. My current Volvo is my 15 Volvo automobile. Having a personal connection with the service department is important to me. Thank you for having a loaner automobile available.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Service!!

    Great service reps! Always friendly and they deliver on their promises! Would recommend Rickenbaugh for both the sales and service process.


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    Great service reps! Always friendly and they deliver on their promises! Would recommend Rickenbaugh for both the sales and service process.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Excellent service

    Dwight is prompt and professional. The process is easy and efficient. The dealership is immaculate! Everyone at Rickenbaugh is very accommodating.


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    Dwight is prompt and professional. The process is easy and efficient. The dealership is immaculate! Everyone at Rickenbaugh is very accommodating.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 45K Service for 2011 XC60

    Easy to make service appointments on-line. A loner car was ready and waiting when I arrived. My car was washed when returned.


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    Easy to make service appointments on-line. A loner car was ready and waiting when I arrived. My car was washed when returned.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Service

    Dwight always takes great care of me. Got me right in and right out at the price I was quoted.


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    Dwight always takes great care of me. Got me right in and right out at the price I was quoted.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Love Volvo and Rickenbaugh

    Everything especially the way that they treat the customers and they are prompt in their timing. I have been a customer for 15 yrs when I bought m...


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    Everything especially the way that they treat the customers and they are prompt in their timing. I have been a customer for 15 yrs when I bought my first Volvo in 2002

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • transparency => honesty

    Never judgmental about my idiosyncratic requests (e.g. when I want a picture of a hose you recommend replacing, or when I want to see the timing b...


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    Never judgmental about my idiosyncratic requests (e.g. when I want a picture of a hose you recommend replacing, or when I want to see the timing belt you removed.)

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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