Our sales person and the Auto Nation staff made our new car buying experience the best one we have ever had, The staff was helpful and professional. W...e would highly recommend the dealership to family and friends. We purchased a 2016 Honda Accord Sport. Our sales person was knowledgeable and answered our questions. The facility was neat and clean.
I typically receive excellent service at this location. This time, I had my car in for an oil change and the bill was wrong. When I pointed out that ...there was an error, the service person did provide a car for a free oil change for next time. That is why the service is rated a four. This was an older Honda, and we need to keep track of the mileage, unlike my 09 Accord where we change at 15 percent oil life. Thus I was disappointed when I drove away and noticed that a new oil change reminder was not in the windshield.
Israel and Chris were excellent customer service reps and sales reps.
I had an appointment for 8:30 on Saturday, May 12th. I arrived at 8:15 and stood in line for over 15 minutes before being waited on by a service pers...on. There was only ONE service person trying to take care of everyone who was there. I have never had to wait more than a couple minutes in the 15 years I have been coming to AutoNation to get my car worked on. The customer service has slipped severely over the past year and is nothing like it used to be!
Thank you for all of your assistance with the car buying experience!
Wall was her helpful and goes above and beyond to help his guests
Service department. My service agent was Wally, he did an excellent job..friendly, efficient, explained things well
Wally was very pleasant. My van was received immediately. The facility was clean. Nice to have refreshments provided.
Fine. Right on time.Very responsive. Easy to work with. Very helpful and responsive. Conveinent location
Mylo was very courteous and checked in my car for service. He went out of his way in driving my car out of the garage. Very much appreciated!
We are happy you had such a positive experience with us, Josie! If you ever need help, just give us a call. Happy motoring!