Reviews
Write a reviewBUYER BEWARE!
BUYER BEWARE!!! Bought and paid for a car from this dealership in early Jan 2024. Six weeks later and still don’t have the title. I have been lied to multiple times about location of title and have been told by dealer that title has been overnighted to me multiple times. I’ve received the overnight deliveries without title inside. Dealer can’t even produce a picture of title! I’ve been lied to about status and location of title repeatedly. Run don’t walk as fast as you can from this dealership. Was told 2 days ago by owner of dealership that title was once again being overnighted. Just got a call from owners wife saying don’t expect the title in the overnight envelope. Will not give an honest answer as to location of title or status. State of Michigan and police are now involved. All trust has been eroded.
BUYER BEWARE!
BUYER BEWARE!!! Bought and paid for a car from this dealership in early Jan 2024. Six weeks later and still don’t have the title. I have been lied to multiple times about location of title and have been told by dealer that title has been overnighted to me multiple times. I’ve received the overnight deliveries without title inside. Dealer can’t even produce a picture of title! I’ve been lied to about status and location of title repeatedly. Run don’t walk as fast as you can from this dealership. Was told 2 days ago by owner of dealership that title was once again being overnighted. Just got a call from owners wife saying don’t expect the title in the overnight envelope. Will not give an honest answer as to location of title or status. State of Michigan and police are now involved. All trust has been eroded.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Greetings Mr. Hogan, We apologize for the less than desirable experience that you had with our dealership. You are now in possession of your title, your car. As we had explained to you, this car was purchased from a leasing company and were waiting on the title from them. We wish you the very best with your future purchases and apologies again for the road blocks we encountered on this one. We make an effort to do everything right, and have for the last 12 years and 22,000 + transactions. This one wasn't perfect.
Small and cozy but all the hallmarks of a flourishing
Small and cozy but all the hallmarks of a flourishing business that will only get better with time. Take a look around or stop in to say hello. There’s something for everybody. Big blue out.
Small and cozy but all the hallmarks of a flourishing
Small and cozy but all the hallmarks of a flourishing business that will only get better with time. Take a look around or stop in to say hello. There’s something for everybody. Big blue out.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience
I had an awesome experience buying a car from Platinum. George was helping me with my purchase and made the whole experience very easy and pleasant. I was treated like family and will definitely buy my next car from them again.
Great Experience
I had an awesome experience buying a car from Platinum. George was helping me with my purchase and made the whole experience very easy and pleasant. I was treated like family and will definitely buy my next car from them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Only place to buy from they treat you like family!
Top notch dealership but even better owners they treat you like family. Best inventory and pricing around Syed goes above and beyond to make sure your happy!
Only place to buy from they treat you like family!
Top notch dealership but even better owners they treat you like family. Best inventory and pricing around Syed goes above and beyond to make sure your happy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
amazing experience
I visited this dealership several times before I made my purchase. Musa and Syed where curious and professional every time. when I finally found my Aston Martin that I wanted I got a great deal and top dollar for my Range Rover. I highly recommend these guys, honest, curious, professional and knowledgeable about cars. will buy again from them.
amazing experience
I visited this dealership several times before I made my purchase. Musa and Syed where curious and professional every time. when I finally found my Aston Martin that I wanted I got a great deal and top dollar for my Range Rover. I highly recommend these guys, honest, curious, professional and knowledgeable about cars. will buy again from them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Professional, personable and responsive
Professional, personable and responsive. Response was very quick when I reached out expressing interest in a vehicle. Good transparency in coming to a final deal. Purchase process was efficient and painless. Great experience all around. Thanks to Mousa and the Platinum Motor Cars team.
Professional, personable and responsive
Professional, personable and responsive. Response was very quick when I reached out expressing interest in a vehicle. Good transparency in coming to a final deal. Purchase process was efficient and painless. Great experience all around. Thanks to Mousa and the Platinum Motor Cars team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Painless, no drama, completely professional trade-
Painless, no drama, completely professional trade-in and new car deal. Everything done over the phone until the close and pick up. Will definitely do another deal with PMC!
Painless, no drama, completely professional trade-
Painless, no drama, completely professional trade-in and new car deal. Everything done over the phone until the close and pick up. Will definitely do another deal with PMC!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
After several attempts to contact the dealership, I...
After several attempts to contact the dealership, I finally connected with Jalal. In spite of our inability to come to agreeable terms (the price advertised on cars.com for almost 2 weeks, was incorrect by a $20,000 deficit). I felt that Jalal demonstrated a level of professionalism that is consistent with my experience in dealing with other luxury line car dealerships. I sincerely hope to make a deal with him in the future!
After several attempts to contact the dealership, I...
After several attempts to contact the dealership, I finally connected with Jalal. In spite of our inability to come to agreeable terms (the price advertised on cars.com for almost 2 weeks, was incorrect by a $20,000 deficit). I felt that Jalal demonstrated a level of professionalism that is consistent with my experience in dealing with other luxury line car dealerships. I sincerely hope to make a deal with him in the future!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
A Service
10/10 would buy from PMC again. Best in the Metro Detroit area. Do yourself a favor and call Syed and George for a new car.
A Service
10/10 would buy from PMC again. Best in the Metro Detroit area. Do yourself a favor and call Syed and George for a new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sleazy Used Car Dealership
Agreed on a deal for a car. Bought a plane ticket from Amsterdam that day, then they sold the car to another buyer a couple days later. Epitome of sleazy used car sakes.
Sleazy Used Car Dealership
Agreed on a deal for a car. Bought a plane ticket from Amsterdam that day, then they sold the car to another buyer a couple days later. Epitome of sleazy used car sakes.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase