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First Ford

4.4 out of 5 4.4
Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:30 AM - 7:00 PM

First Ford Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

9:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

8:30 AM - 6:00 PM

Sunday

11:00 AM - 5:00 PM

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 5:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 5:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

7:30 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2012

Welcome to First Ford, your Fall River Ford dealer. Whether you're searching for a new or used vehicle, researching fina

...

ncing options, or looking for a quick quote on a car, truck, or SUV, our friendly, professional staff is ready to provide you with all the help you need. Our service and parts departments are standing by to assist you with every aspect of vehicle maintenance. Just call or email us if you have any questions regarding our site information. We're here to make your shopping experience hassle-free. If you don't know where we are located, please view our business hours and directions to get specific driving instructions.

Service

Tire Rotation

$19.95 and up*

Wheel Balance

$59.95 and up*

Air Filter Replacement

$29 and up*

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
586 lifetime reviews. Includes reviews of First Ford from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 13, 2019

    Great group of people to work with. Made the process very painless and found me the right vehicle. Very reasonable to negotiate with and offered great... options

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jim Anthony

    Sales & Lease Specialist

    (4.8) 12 reviews

    Mark Gauthier

    Sales Manager

    (4.7) 47 reviews

    Joshua Rocha

    Finance Manager

    (4.7) 45 reviews

  • 5.0 out of 5
    December 12, 2019

    Bought here before but this was even better. Great service. Felt like family. Increadable atmosphere. Everybody we met was very friendly and knowledgeable.... Will return

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jay Vasconcellos

    Finance Director

    (4.8) 65 reviews

    Michelle Blanchette

    Internet Sales Consultant

    (5.0) 15 reviews

    Rob McMahon

    Sales Consultant

    (4.5) 17 reviews

  • May 19, 2017

    Very friendly, knowledgeable, and helpful people. I'm very happy with my purchase

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 10, 2019

    Have worked with the Ruggiero family since they bought their first dealership way back in the 80s, and have purchased many vehicles from their dealerships... over the years. They are an upstanding family and run an excellent business. We've had numerous excellent interactions over the years with Joseph Sr and Joseph Jr. Great knowledge of the business (as well as many other businesses) and not afraid to share that knowledge with employees. Always there to lend a hand or give encouragement. One of the great local families in the auto business and we recommend them highly.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 5, 2019

    Hello, We worked with sales manager Rob and sales associate Walter. Rob and Walter are top notch guy! Trues professionals throughout the process. Jason??... the financial manager worked after closing so that I could take the truck home that night! Great customer service! I highly recommend stopping by and seeing what they can do for you. -BRIAN

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jay Vasconcellos

    Finance Director

    (4.8) 65 reviews

    Rob Rocha

    General Sales Manager

    (4.6) 55 reviews

    Joshua Rocha

    Finance Manager

    (4.7) 45 reviews

    Walter Gonzalez

    Sales & Leasing Consultant

    NOT RATED

  • 5.0 out of 5
    November 26, 2019

    Excellent customer service. Waiting time accurate!! Installations really comfortable. I highly recommend first ford to friends and family. Thanks for... your wonderful service! Miguel Bello

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Steve Day

    Sales Consultant

    (4.8) 57 reviews

  • 5.0 out of 5
    November 26, 2019

    Rob McMahon was attentive, put my wife and I at ease. He was very knowledgeable about the "Escape" and went over everything including the electronics as... well as the mechanical. GOOD JOB!!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Rob McMahon

    Sales Consultant

    (4.5) 17 reviews

  • 5.0 out of 5
    November 25, 2019

    The sales crew was warm friendly and knowledgeable. They answered our questions about the sale to our satisfaction. They informed us of the different... programs available through Ford and their dealership. They were also helpful with some unforeseen service issues and our desire to up-fit the vehicle. The crew at First Ford does a 'Great" job overall and we would continue doing business there in the future.

    5.0 out of 5
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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jay Vasconcellos

    Finance Director

    (4.8) 65 reviews

    Mark Gauthier

    Sales Manager

    (4.7) 47 reviews

    Walter Gonzalez

    Sales & Leasing Consultant

    NOT RATED

  • 5.0 out of 5
    November 23, 2019

    Excellent team effort to get a deal done. Located a Ford Truck at another dealership and did a swap to get the truck I wanted

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jay Vasconcellos

    Finance Director

    (4.8) 65 reviews

    Mark Gauthier

    Sales Manager

    (4.7) 47 reviews

    Joshua Rocha

    Finance Manager

    (4.7) 45 reviews

    Walter Gonzalez

    Sales & Leasing Consultant

    NOT RATED

  • 5.0 out of 5
    November 20, 2019

    Received a warning on my dash regarding exhaust fluid system fault( vehicle is a 2014 f250 diesel). Message stated vehicle speed would be limited to 50mph... in 50 miles. Talked to Nick at service desk and took truck right in to dealership, within 24 hours I received a call saying vehicle was repaired and waiting to be picked up . Great service in timely manner. Thanks Nick

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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