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This Lexus store has to be the most beautiful showroom in Bakersfield. The attention to detail is amazing. The customer Sevice was first rate also. ... Bought my daughter a car and felt good about the whole process. I have used their service center before and it is also run very well. I will continue to be a loyal customer.
Response to inquiry was great and the email communication was smooth. Unfortunately, I did not purchase from this dealer. But the brief experience was... great.
I just purchased my 3rd Lexus and couldn't be happier. I traded in my 8 year old car and thought about what a fine automobile it was and how my first 2... were outstanding vehicles - never having any issues. My service rep Connie has always taken care of me and I can't imagine going anywhere else. I am sure my previous car would have lasted many more years but I wanted all the bells and whistles this time around and that was exactly what I got!
Did not buy vehicle but they had a quick response to my questions and alternatives . Awesome communication.
It was an outstanding experience. Ali, Faraz, Chad and Rami could not have been better at making the whole buying process more seamless. The dealership... was beautiful and immaculate. Every employee who passed smiled and greeted us. And we LOVE our new GX.
They were very courteous and straight forward. Cars were clean and well displayed. Prices were in line with other dealerships that I had visited.
Jim Ballard went out of his way assisting us in finding our new RX, Jim was extremely professional, he was a pleasure to work with. Ali Douglas was very... easy to deal with, he answered all our finance questions. The Lexus team was outstanding
I purchased a certified RX450h with very low miles. Love the 30 mpg, ride and just about everything about the car. The salesman was very helpful and... got things done even though it was a holiday weekend.
Joey was great. He was very attentive and helped my wife and I get the car that met our needs.
I enjoyed the break room and excellent customer service.