Motor City Lexus of Bakersfield

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Reviews

Average Ratings

5.0
15 lifetime reviews.
  • Great Car - Great Service

    I just purchased my 3rd Lexus and couldn't be happier. I traded in my 8 year old car and thought about what a fine automobile it was and how my fi...


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    I just purchased my 3rd Lexus and couldn't be happier. I traded in my 8 year old car and thought about what a fine automobile it was and how my first 2 were outstanding vehicles - never having any issues. My service rep Connie has always taken care of me and I can't imagine going anywhere else. I am sure my previous car would have lasted many more years but I wanted all the bells and whistles this time around and that was exactly what I got!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Beautiful Showroom

    This Lexus store has to be the most beautiful showroom in Bakersfield. The attention to detail is amazing. The customer Sevice was first rate al...


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    This Lexus store has to be the most beautiful showroom in Bakersfield. The attention to detail is amazing. The customer Sevice was first rate also. Bought my daughter a car and felt good about the whole process. I have used their service center before and it is also run very well. I will continue to be a loyal customer.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Lexus a excellent buying experience

    Jim Ballard went out of his way assisting us in finding our new RX, Jim was extremely professional, he was a pleasure to work with. Ali Douglas wa...


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    Jim Ballard went out of his way assisting us in finding our new RX, Jim was extremely professional, he was a pleasure to work with. Ali Douglas was very easy to deal with, he answered all our finance questions. The Lexus team was outstanding

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • purchase of Lexus RX450h

    I purchased a certified RX450h with very low miles. Love the 30 mpg, ride and just about everything about the car. The salesman was very helpfu...


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    I purchased a certified RX450h with very low miles. Love the 30 mpg, ride and just about everything about the car. The salesman was very helpful and got things done even though it was a holiday weekend.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Joey sales

    Joey was great. He was very attentive and helped my wife and I get the car that met our needs.


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    Joey was great. He was very attentive and helped my wife and I get the car that met our needs.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Erika

    I enjoyed the break room and excellent customer service.


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    I enjoyed the break room and excellent customer service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Erika

    I enjoyed the break room and excellent customer service.


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    I enjoyed the break room and excellent customer service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Peter De Keles

    We are in the process of car shopping and were most impressed with the above mentioned sales person. Also, the service we received and the amenit...


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    We are in the process of car shopping and were most impressed with the above mentioned sales person. Also, the service we received and the amenities available to customers are amazing. Very professional! We haven't made up our mind about a purchase yet, but highly recommend the dealership. The facility has a huge inventory of several makes of cars, suvs, etc.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Good Samaritan

    While on a 6 week driving vacation from Indianapolis we were hit by a driver crossing the double yellow line and our Yukon was totaled. We found ...


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    While on a 6 week driving vacation from Indianapolis we were hit by a driver crossing the double yellow line and our Yukon was totaled. We found a similar vehicle online at Motor City online. After talking to Joey about it we drove from Washington to Bakersfield to take a look. The Yukon was everything he said it was and we purchased it and drove home (2500 miles).

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • needs better communication

    Been interested in vehicles. Sent emails can't during day because I work as a driver. Talked to Internet manager about a particular vehicle . Plan...


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    Been interested in vehicles. Sent emails can't during day because I work as a driver. Talked to Internet manager about a particular vehicle . Planned on going that weekend because I'm a good three hours away . Gathered the whole family and halfway to Bakersfield checked online and they had sold vehicle. Wasted 75 bucks in gas no one called me not to go in car was sold . Not even a courtesy call telling me anything . Just felt that was wrong didn't expect this from a lexus dealership .but again they are in Bakersfield maybe that's how they do business.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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