Motor City Lexus of Bakersfield

New 866-494-8511 Dealer Website
Used 888-237-5716 Email Dealer
Service 877-601-2761

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Reviews

Average Ratings

4.8
Average based on 9 reviews
  • Great Car - Great Service

    I just purchased my 3rd Lexus and couldn't be happier. I traded in my 8 year old car and thought about what a fine automobile it was and how my fi...


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    I just purchased my 3rd Lexus and couldn't be happier. I traded in my 8 year old car and thought about what a fine automobile it was and how my first 2 were outstanding vehicles - never having any issues. My service rep Connie has always taken care of me and I can't imagine going anywhere else. I am sure my previous car would have lasted many more years but I wanted all the bells and whistles this time around and that was exactly what I got!

    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Beautiful Showroom

    This Lexus store has to be the most beautiful showroom in Bakersfield. The attention to detail is amazing. The customer Sevice was first rate al...


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    This Lexus store has to be the most beautiful showroom in Bakersfield. The attention to detail is amazing. The customer Sevice was first rate also. Bought my daughter a car and felt good about the whole process. I have used their service center before and it is also run very well. I will continue to be a loyal customer.

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Good Samaritan

    While on a 6 week driving vacation from Indianapolis we were hit by a driver crossing the double yellow line and our Yukon was totaled. We found ...


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    While on a 6 week driving vacation from Indianapolis we were hit by a driver crossing the double yellow line and our Yukon was totaled. We found a similar vehicle online at Motor City online. After talking to Joey about it we drove from Washington to Bakersfield to take a look. The Yukon was everything he said it was and we purchased it and drove home (2500 miles).

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • needs better communication

    Been interested in vehicles. Sent emails can't during day because I work as a driver. Talked to Internet manager about a particular vehicle . Plan...


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    Been interested in vehicles. Sent emails can't during day because I work as a driver. Talked to Internet manager about a particular vehicle . Planned on going that weekend because I'm a good three hours away . Gathered the whole family and halfway to Bakersfield checked online and they had sold vehicle. Wasted 75 bucks in gas no one called me not to go in car was sold . Not even a courtesy call telling me anything . Just felt that was wrong didn't expect this from a lexus dealership .but again they are in Bakersfield maybe that's how they do business.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
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  • great service experience

    the people are always friendly and on time for my appointment. I like the fact that I can get a rental car right there so I'm not stuck home all d...


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    the people are always friendly and on time for my appointment. I like the fact that I can get a rental car right there so I'm not stuck home all day. my car was ready and clean when I picked it up

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Excellent staff,Best Lexus Service in Kern County

    The staff is always courteous and extremely helpful I was lucky to speak with the Tech.,Danny he explained,the work that was done to the unit and ...


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    The staff is always courteous and extremely helpful I was lucky to speak with the Tech.,Danny he explained,the work that was done to the unit and why it was required.He also did a complimentary inspection "bumper to bumper'.My service advisor Connie,was able to give a 10% discount on service.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Getting my brakes fixed

    I always know that when I take my car to Motor City Lexus it will be fixed and returned to me in better condition than before. :) I can't imagine ...


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    I always know that when I take my car to Motor City Lexus it will be fixed and returned to me in better condition than before. :) I can't imagine taking my car to any other dealership. The employees are very professional & friendly.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Used Mercedes Shopper

    I was shopping online and found my dream Mercedes at the Motor City Lexus lot! I was happy with the customer service and how efficient the whole p...


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    I was shopping online and found my dream Mercedes at the Motor City Lexus lot! I was happy with the customer service and how efficient the whole process was.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Certified Preowned Buyer

    This is my 3rd time dealing with Motor City...First time in the Lexus showrom. They treated me first class all the way. They have really nice peop...


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    This is my 3rd time dealing with Motor City...First time in the Lexus showrom. They treated me first class all the way. They have really nice people working there.

    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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