Reviews

Average Ratings

4.8
741 lifetime reviews. Includes reviews of Stevinson Lexus of Lakewood from DealerRater.com
  • Stevinson Lexus of Golden

    This is our second Lexus purchased from Stevinson. The experience is like none other when purchasing a car. Attention-but not overbearing; informa...

    Dealer Response

    Hey, Sherida! We're so glad to hear that you're a returning Stevinson customer! Thank you so much for taking the time to leave us this great revi...


    Show Full Review

    This is our second Lexus purchased from Stevinson. The experience is like none other when purchasing a car. Attention-but not overbearing; information-but not an overload; the deal was professional and very open. No pressure and no secrets. Everyone we worked with were intent on what WE wanted...not what they would get. Just a pleasure from beginning to end!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hey, Sherida! We're so glad to hear that you're a returning Stevinson customer! Thank you so much for taking the time to leave us this great review. We are so appreciative of your compliments, they mean the world to us. Have a wonderful week! Let us know if there's anything more we can do for you.


    Hide Full Review
  • A Great Experience
    July 15, 2017

    The Stevinson Team was easy to work with & fulfilled all expectations and assisted us in purchase of a slightly used LX 570. Since I live in the ...

    Stevinson Lexus of Lakewood

    Hi, Tommy! Thank you so much for taking the time out of your day to write us a great review! We're so glad Tom, Mike and Pete were able to help yo...


    Show Full Review

    The Stevinson Team was easy to work with & fulfilled all expectations and assisted us in purchase of a slightly used LX 570. Since I live in the DFW area I relied on Tom Amens, Mike Myers and Pete Souvall for assistance in evaluating the purchase. They were excellent.

    Does recommend this dealer
    Stevinson Lexus of Lakewood

    Hi, Tommy! Thank you so much for taking the time out of your day to write us a great review! We're so glad Tom, Mike and Pete were able to help you out throughout the process. Let us know if there's anything more we can do for you!


    Hide Full Review
  • New NX200t purchase
    July 3, 2017

    Started with an online inquiry. Very quick response with multiple options. After multiple online conversations I found the NX200t I was looking fo...

    Stevinson Lexus of Lakewood

    Hi, Art. Golden! Thank you so much for taking the time out of your day to write us a great review! We're so glad we were able to accommodate you...


    Show Full Review

    Started with an online inquiry. Very quick response with multiple options. After multiple online conversations I found the NX200t I was looking for at a great price point. I scheduled an onsite visit to test drive the NX. I didn't have time to finalize anything then but did so online the following day. Scheduled a time to do the paperwork the following day which went very fast. Through the entire process the sales consultant was professional and respectful of my time. There was no pressure what so ever. Only willingness to help me find the car I wanted at a good price. The finance team was extremely polite and provided all options and finalized all the paperwork in an expeditious manner. Purchasing from Stevenson was seamless and the best car purchase experience I have ever had.

    Does recommend this dealer
    Stevinson Lexus of Lakewood

    Hi, Art. Golden! Thank you so much for taking the time out of your day to write us a great review! We're so glad we were able to accommodate you. Let us know if there's anything more we can do for you!


    Hide Full Review
  • Scammers
    June 30, 2017

    Beware. These people are scammers. I came there to buy a new Lexus RX 350 for my wife yesterday and they made me sign a "backup contract" before I...

    Stevinson Lexus of Lakewood

    Mr. Kurylin purchased a new Lexus RX350 from Stevinson Lexus of Lakewood on June 28, 2017. Before consummation of the sale, the salesperson prese...


    Show Full Review

    Beware. These people are scammers. I came there to buy a new Lexus RX 350 for my wife yesterday and they made me sign a "backup contract" before I had a chance to pay them or even sit inside the car. When I came home I realized they lied about some of the options and features that were available. I told them I wanted a different car from another location (had to go all the way to Frederick) and also inquired why the salesperson did not tell me it was available in the other location when I specifically asked. All they said was: "It's your car now. You own it. Do whatever you need to. You can trade it back in as a USED CAR now" I never drove the car, I did not get the keys, I never paid any money for it. They are now trying to make me buy that car after I told them many times I did not want it. The sales manager keeps coming back with excuses and he refused to put me in contact with their general manager. Now they are threatening me with "taking a legal action" if I do not buy that car from them. Calling the dealer board. Never in my life I expected to be treated like that at a car dealership.

    Does not recommend this dealer
    Stevinson Lexus of Lakewood

    Mr. Kurylin purchased a new Lexus RX350 from Stevinson Lexus of Lakewood on June 28, 2017. Before consummation of the sale, the salesperson presented two RX350¿¿¿s, one at Stevinson Lexus of Lakewood and one at Stevinson Lexus of Frederick and Mr. Kurylin agreed to purchase the one at Stevinson Lexus of Lakewood and executed the required paperwork. He declined to take a test drive because he said he knew what he wanted and signed a back-up finance contract because he did not have payment (he wanted to pay cash) and did not take delivery because he wanted a clear mask which was scheduled to be installed. After leaving Lexus of Lakewood, he attempted to negotiate with Lexus of Frederick on the RX350 initially presented, and they referred him back to Lexus of Lakewood. Lexus of Lakewood offered to sell Mr. Kurylin the RX350 at Lexus of Frederick at the same discount he originally negotiated, but Mr. Kurylin refused. For customer satisfaction sake, even though we had a cashable contract and there is no automatic right to cancel a vehicle purchase, Stevinson Lexus of Lakewood cancelled Mr. Kurylin¿¿¿s contract and he has since purchase an RX350 at Stevinson Lexus of Frederick.


    Hide Full Review
  • I concur with other reviews - Ask for David Corsivo UPDATE
    May 15, 2017

    I was buying a Lexus for my mother-in-law who lives in Denver. I've contacted three dealers and ended up with David. He was professional, respectf...

    Stevinson Lexus of Lakewood

    Thanks for reaching out again! We apologize for your wait. We are in communication with LFS and should have some information for you soon!

    Stevinson Lexus of Lakewood

    Hi, IJohn! We're so glad we were able to help you get your mother into the right car for her. Thanks so much for giving Stevinson a chance. Be su...


    Show Full Review

    I was buying a Lexus for my mother-in-law who lives in Denver. I've contacted three dealers and ended up with David. He was professional, respectful, responsive and accommodated all my needs. Highly recommend! UPDATE: Since I left the above review, they still haven't given me the final numbers. Will update how I will end up...

    Does not recommend this dealer
    Stevinson Lexus of Lakewood

    Thanks for reaching out again! We apologize for your wait. We are in communication with LFS and should have some information for you soon!

    Stevinson Lexus of Lakewood

    Hi, IJohn! We're so glad we were able to help you get your mother into the right car for her. Thanks so much for giving Stevinson a chance. Be sure to let us know if there's ever anything more we can do for you or her!


    Hide Full Review
  • Great sales experience. Not a high pressure environment.
    April 26, 2017

    I worked with Mike Tsuji to purchase a new Lexus vehicle last week. Mike was extremely knowledgeable about the features, specifications and functi...

    Stevinson Lexus of Lakewood

    Hi, Philip! Thank you so much for taking the time out of your day to leave us this great review! We're so glad that we were able to make you feel...


    Show Full Review

    I worked with Mike Tsuji to purchase a new Lexus vehicle last week. Mike was extremely knowledgeable about the features, specifications and functions of the two models I was considering. He understood my needs and wants in a new (or pre-owned vehicle) and took those into consideration. Neither Mike nor Jerry engaged in any high-pressure sales techniques and I did not feel uncomfortable at any point in the sales negotiation. Car sales games were kept to a bare minimum. We were able to quickly reach a fair price without much haggling. I would highly recommend Stevinson Lexus and Mike Tsuji if you're looking at a Lexus!

    Does recommend this dealer
    Stevinson Lexus of Lakewood

    Hi, Philip! Thank you so much for taking the time out of your day to leave us this great review! We're so glad that we were able to make you feel comfortable and confident during your experience at Stevinson Lexus of Lakewood. Please let us know if there's anything more Stevinson can do for you!


    Hide Full Review
  • Buy here!

    The easiest buying process ever experienced. Excellent customer Service.

    Dealer Response

    Hi, Dewy! Thank you so much for taking the time to leave us a review. We're so glad you had a pleasant experience with us!


    Show Full Review

    The easiest buying process ever experienced. Excellent customer Service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, Dewy! Thank you so much for taking the time to leave us a review. We're so glad you had a pleasant experience with us!


    Hide Full Review
  • Best car buying experience.
    April 7, 2017

    Test drove IS350 Fsports on Saturday and setup the appointment on following Thursday evening. Researched price with options and present my price....

    Stevinson Lexus of Lakewood

    Hi, DONGHO OH! We're so glad to hear this was a smooth and easy experience for you. Thanks so much for taking the time to leave us a review! Let ...


    Show Full Review

    Test drove IS350 Fsports on Saturday and setup the appointment on following Thursday evening. Researched price with options and present my price...That was it. Sales person to Finance manager all the Stevinson members are very friendly and making sure we were comfortable while we were there. Highly recommend.

    Does recommend this dealer
    Stevinson Lexus of Lakewood

    Hi, DONGHO OH! We're so glad to hear this was a smooth and easy experience for you. Thanks so much for taking the time to leave us a review! Let us know if there's anything more Stevinson can do for you.


    Hide Full Review
  • Knowledgable, welcoming, exceptional customer service
    March 24, 2017

    My husband and I couldn't be more happy with the service provided, not only Steve knew his job really well, he was extremely accommodating to all ...

    Stevinson Lexus of Lakewood

    Hi, julie! Thanks so much for taking the time to leave is a review! We're so glad to hear that. Let us know if there's anything more we can do fo...


    Show Full Review

    My husband and I couldn't be more happy with the service provided, not only Steve knew his job really well, he was extremely accommodating to all of our little perks. Answered all the questions. Great, fast service. Would absolutely recommend to anyone.

    Does recommend this dealer
    Stevinson Lexus of Lakewood

    Hi, julie! Thanks so much for taking the time to leave is a review! We're so glad to hear that. Let us know if there's anything more we can do for you!


    Hide Full Review
  • Great experience
    March 17, 2017

    My husband and I have a very simple, straightforward experience in purchasing our new Lexus. We had to wait for our vehicle to arrive via freight...

    Stevinson Lexus of Lakewood

    Hi, dgraeve! That's great to hear. Thanks for your patience during this process! We appreciate you leaving a review, let us know if there's anyth...


    Show Full Review

    My husband and I have a very simple, straightforward experience in purchasing our new Lexus. We had to wait for our vehicle to arrive via freight and Steve was great about making sure we were able to get the Lexus the day that it arrived! Overall a great experience.

    Does recommend this dealer
    Stevinson Lexus of Lakewood

    Hi, dgraeve! That's great to hear. Thanks for your patience during this process! We appreciate you leaving a review, let us know if there's anything more we can do for you.


    Hide Full Review