Stevinson Lexus of Lakewood

New 866-454-6839 Dealer Website
Used 888-540-2637 Email Dealer
Service 888-302-4227

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Reviews

Average Ratings

4.9
733 lifetime reviews. Includes reviews of Stevinson Lexus of Lakewood from DealerRater.com
  • Excellent sales support

    Mike Tsuji has an exception understanding of Lexus cars. He routinely goes the extra mile to make sure his customer is deriving maximum enjoyment ...

    Dealer Response

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    Mike Tsuji has an exception understanding of Lexus cars. He routinely goes the extra mile to make sure his customer is deriving maximum enjoyment from their investment. Thanks Mike for making our purchase of our new Lexus very enjoyable.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so very much for taking the time to share your story!


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  • Knowledgable, welcoming, exceptional customer service
    March 24, 2017

    My husband and I couldn't be more happy with the service provided, not only Steve knew his job really well, he was extremely accommodating to all ...

    Stevinson Lexus of Lakewood

    Hi, julie! Thanks so much for taking the time to leave is a review! We're so glad to hear that. Let us know if there's anything more we can do fo...


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    My husband and I couldn't be more happy with the service provided, not only Steve knew his job really well, he was extremely accommodating to all of our little perks. Answered all the questions. Great, fast service. Would absolutely recommend to anyone.

    Does recommend this dealer
    Stevinson Lexus of Lakewood

    Hi, julie! Thanks so much for taking the time to leave is a review! We're so glad to hear that. Let us know if there's anything more we can do for you!


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  • Great experience
    March 17, 2017

    My husband and I have a very simple, straightforward experience in purchasing our new Lexus. We had to wait for our vehicle to arrive via freight...

    Stevinson Lexus of Lakewood

    Hi, dgraeve! That's great to hear. Thanks for your patience during this process! We appreciate you leaving a review, let us know if there's anyth...


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    My husband and I have a very simple, straightforward experience in purchasing our new Lexus. We had to wait for our vehicle to arrive via freight and Steve was great about making sure we were able to get the Lexus the day that it arrived! Overall a great experience.

    Does recommend this dealer
    Stevinson Lexus of Lakewood

    Hi, dgraeve! That's great to hear. Thanks for your patience during this process! We appreciate you leaving a review, let us know if there's anything more we can do for you.


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  • Excellent service!
    March 14, 2017

    Professional staff that treated us so well! Listened to all of our concerns and answered all of our questions. Clem had the patience of a saint! A...

    Stevinson Lexus of Lakewood

    Hi, Cerrina! We're so glad we got to work with you! Thank you so much for taking the time to write us a review, and let us know if there's anythi...


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    Professional staff that treated us so well! Listened to all of our concerns and answered all of our questions. Clem had the patience of a saint! And they really stand behind their product! We received a great interest rate and warranty! They made the car buying experience pleasant! Stevinson Lexus of Lakewood has a great team! I almost felt like inviting them all over for dinner! :)

    Does recommend this dealer
    Stevinson Lexus of Lakewood

    Hi, Cerrina! We're so glad we got to work with you! Thank you so much for taking the time to write us a review, and let us know if there's anything more we can help you with!


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  • Great Dealership
    March 10, 2017

    This was my first Lexus to buy/own. I had a great experience. Steve Sumner was very helpful and knowledgeable. I would highly recommend this deale...

    Stevinson Lexus of Lakewood

    Hi, lhalza! Thank you so much for taking the time to write us this wonderful review! We're so glad that we were able to help you find the perfect...


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    This was my first Lexus to buy/own. I had a great experience. Steve Sumner was very helpful and knowledgeable. I would highly recommend this dealership.

    Does recommend this dealer
    Stevinson Lexus of Lakewood

    Hi, lhalza! Thank you so much for taking the time to write us this wonderful review! We're so glad that we were able to help you find the perfect Lexus. Let us know if there's anything more we can do for you!


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  • Michael Tsuji is the BEST
    March 8, 2017

    Michael Tsuji is an excellent Sales Consultant. I was impressed from the moment I met him. He is a great listener, patient, knowledgeable, excel...


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    Michael Tsuji is an excellent Sales Consultant. I was impressed from the moment I met him. He is a great listener, patient, knowledgeable, excellent follow through, respectful and very thorough. I starting looking for a Lexus RX 450H since May 2016 at another Lexus Dealer closer to my home, but I did not receive the customer care service and follow up. I decided to go back to Stevinson Lexus where I purchased my 2006 Lexus 330 and that is where I met up with Michael Tsuji. I had recently gone through a divorce and had some issues and Michael was patient with me- understanding of my personal issues. When I got everything worked out --I reached out to Michael for an appointment to buy a car. He knew exactly what I wanted. Thank you!!! I am a HAPPY customer!!

    Does recommend this dealer

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  • Purchase of a certified used Lexus
    February 28, 2017

    I originally went to this dealership to test drive an IS250. The sales associate, Mr Steve Sumner, talked with me before the test drive to get a b...

    Stevinson Lexus of Lakewood

    Hi, IS350sugar! We're so glad we were able to work with you and find the best car for your needs. Thanks for taking the time to write us a review...


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    I originally went to this dealership to test drive an IS250. The sales associate, Mr Steve Sumner, talked with me before the test drive to get a better feel for what I was wanting in a car. He surmised after our chat that the IS350 would be a better for me. This saved a lot of time for me with not having to deal with driving a car I wouldn't like. The IS 350 test drive was fantastic, he explained all about the car and it's capabilities before we drove off the lot. He allowed me to take it up the mountain, and talked me through all questions I had with ease. Back at the office he worked with me to get a fair price for my trade-in in about 10mins, and had the full deal wrapped up more efficiently than any other dealership I've dealt with before. I found Mr Sumner and this dealership to be a professional, friendly, and competent choice!! I would recommend this dealership for those who know what they want, and for those not sure of what they want as well, they will walk you through it all gracefully.

    Does recommend this dealer
    Stevinson Lexus of Lakewood

    Hi, IS350sugar! We're so glad we were able to work with you and find the best car for your needs. Thanks for taking the time to write us a review, and let us know if there's anything more Stevinson can do for you!


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  • Colin is the best!!
    February 16, 2017

    Colin had my car in and out with great service with a smile.. My car came back cleaner than I had expected. Thank You! I will return for further s...

    Stevinson Lexus of Lakewood

    Hi, Shawn! That's great to hear! Thanks for taking the time to leave us this wonderful review. We look forward to serving you again soon!


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    Colin had my car in and out with great service with a smile.. My car came back cleaner than I had expected. Thank You! I will return for further service.

    Does recommend this dealer
    Came in for service or repair
    Stevinson Lexus of Lakewood

    Hi, Shawn! That's great to hear! Thanks for taking the time to leave us this wonderful review. We look forward to serving you again soon!


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  • Loved the people and the service!
    February 15, 2017

    The people at Stevinson Lexus were so kind and helpful. The feeling you get when you walk in the door is so welcoming and buying a car with them i...

    Stevinson Lexus of Lakewood

    Hi, Marcy! That is so wonderful to hear! We're so glad we were able to work with you. Thanks for taking the time to leave us this great review, a...


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    The people at Stevinson Lexus were so kind and helpful. The feeling you get when you walk in the door is so welcoming and buying a car with them is the easiest and most thoughtful process. I would recommend this dealership to anyone wanting to purchase new or used car. Thanks for a great experience Stevinson!

    Does recommend this dealer
    Stevinson Lexus of Lakewood

    Hi, Marcy! That is so wonderful to hear! We're so glad we were able to work with you. Thanks for taking the time to leave us this great review, and let us know if there's anything more we can do for you!


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  • Personable, informative staff
    February 12, 2017

    I had a very good experience buying an NX200t from their loaner fleet this past weekend. Clem Fitzsimmons was very helpful in finding the right c...

    Stevinson Lexus of Lakewood

    Hi, DW2/2017! We're so glad to hear that. Thanks for letting us help you out in buying a car! Let us know if there's anything more we can do for ...


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    I had a very good experience buying an NX200t from their loaner fleet this past weekend. Clem Fitzsimmons was very helpful in finding the right car and Mike Keene was great in following up and helping me buy the car. Afterward, Jair Ayaquica gave a thorough, easy to understand orientation to the features of the car. Buying a car is not something I ever look forward to doing. I was pleasantly surprised by the experience this time.

    Does recommend this dealer
    Stevinson Lexus of Lakewood

    Hi, DW2/2017! We're so glad to hear that. Thanks for letting us help you out in buying a car! Let us know if there's anything more we can do for you and thanks for leaving us such a wonderful review!


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