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Reviews

Average Ratings

4.3
293 lifetime reviews. Includes reviews of Stevinson Chevrolet from DealerRater.com
  • I Love My Corvette Stingray

    Special ordered a new Corvette, Kevin Kramer the sales representative kept me well advised as the vehicle went through the manufacturing and shipp...

    Dealer Response

    Thanks for sharing!!


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    Special ordered a new Corvette, Kevin Kramer the sales representative kept me well advised as the vehicle went through the manufacturing and shipping time. Delivery was fast and easy when it came in.Thanks to Kevin and Scott I'm a very happy Corvette owner.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for sharing!!


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  • Excellence Service
    April 18, 2017

    Prompt service, knowledgable staff, courteous and they washed the truck before they gave it back. Expert analysis of issues, clearcut plan explai...

    Stevinson Chevrolet West

    Hi, chevy85! Thank you for the wonderful compliments! We really appreciate you leaving us a great review. Let us know if there's anything more we...


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    Prompt service, knowledgable staff, courteous and they washed the truck before they gave it back. Expert analysis of issues, clearcut plan explained by service desk. Impressed with my recent visit. I'll be back.

    Does recommend this dealer
    Came in for service or repair
    Stevinson Chevrolet West

    Hi, chevy85! Thank you for the wonderful compliments! We really appreciate you leaving us a great review. Let us know if there's anything more we can do for you.


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  • Great Job

    Prompt service, knowledgable staff, courteous and they washed the truck before they gave it back. Expert analysis of issues, clearcut plan explai...

    Dealer Response

    Hi, AV! Thanks so much for taking the time to leave us a review, we're so glad to hear that Let us know if there is anything more Stevinson can d...


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    Prompt service, knowledgable staff, courteous and they washed the truck before they gave it back. Expert analysis of issues, clearcut plan explained by service desk. Impressed with my recent visit. I'll be back.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi, AV! Thanks so much for taking the time to leave us a review, we're so glad to hear that Let us know if there is anything more Stevinson can do for you :)


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  • I am so disappointed with your dealership!!!
    April 4, 2017

    My family has purchased several vehicles from your dealership I called for help two weeks ago and left messages for someone to help me never got a...

    Stevinson Chevrolet West

    Hi Robert 123, We appreciate you reaching out to us. We do apologize, our sales agent did drop the ball when she forgot to give you a call back r...


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    My family has purchased several vehicles from your dealership I called for help two weeks ago and left messages for someone to help me never got a called back. Miranda Paradis who I first spoke with never called me back.

    Does not recommend this dealer
    Stevinson Chevrolet West

    Hi Robert 123, We appreciate you reaching out to us. We do apologize, our sales agent did drop the ball when she forgot to give you a call back regarding your credit. Please know that Tracy W. is here for you if you'd like to look into getting another Chevy down the line. Let us know if there's anything more we can do for you. Have a great week.


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  • Fast, Friendly, Affordable!
    March 28, 2017

    I have never been a Chevy owner, so I wasn't sure if that was exactly what I wanted or not. I came into the dealership to see a car I had seen onl...


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    I have never been a Chevy owner, so I wasn't sure if that was exactly what I wanted or not. I came into the dealership to see a car I had seen online. It has already been sold, but Demarcus was very helpful with finding me something comparable. I had a lot items I wanted included and I feel like Demarcus listened to and met all of those needs. He found me a car within my budget, first try. I test drove and bought it the same day. He was extremely friendly. The dealership was also very nice. It was clean and accommodating to the waiting game. I was impressed with how quickly I was in and out with a new vehicle. I will definitely return when my husband needs a new truck.

    Does recommend this dealer

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  • SATISFIED CUSTOMER!!!
    March 24, 2017

    DEMARCUS DESERVES MORE THAN 5 STARS BECAUSE HE EXCEEDED MY EXPECTATIONS OF WHAT I THOUGHT A CAR SALESMAN WAS. I HAD HORRIBLE ANXIETY WALKING THRO...

    Stevinson Chevrolet West

    Hi, chevyrider81! That's great news, we're thrilled to hear that! Thanks so much for letting us help you find the perfect car. Let us know if we ...


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    DEMARCUS DESERVES MORE THAN 5 STARS BECAUSE HE EXCEEDED MY EXPECTATIONS OF WHAT I THOUGHT A CAR SALESMAN WAS. I HAD HORRIBLE ANXIETY WALKING THROUGH THE DOOR THINKING THAT I WAS GOING TO GET SCREWED IN SOME KIND OF WAY. DEMARCUS WAS COMPLETELY HONEST AND PATIENT WITH ME. I WAS IMPRESSED WITH HIS KNOWLEDGE OF THE CARS. I'M HAPPY DEMARCUS HELPED ME WITH MY DECISION ACCORDING TO MY FINANCIAL CIRCUMSTANCES. THE ENTIRE DEALERSHIP HAD SUCH A COMFORTING ATMOSPHERE, MY KIDS TOOK TOTAL ADVANTAGE OF THE FREE SNACKS LOL I'M IN LOVE MY 2016 CHEVY MALIBU!!!

    Does recommend this dealer
    Stevinson Chevrolet West

    Hi, chevyrider81! That's great news, we're thrilled to hear that! Thanks so much for letting us help you find the perfect car. Let us know if we can do anything more for you!


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  • Great experience with Nathan!

    I cannot emphasize enough how much of a pleasure it was working with Nathan. I was shopping for a Cadillac XTS for my grandmother when I found a l...

    Dealer Response

    Hey, Aaron! What an awesome story! thank you for choosing Stevinson and letting us be a part of this adventure. We're so glad Nathan was able to ...


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    I cannot emphasize enough how much of a pleasure it was working with Nathan. I was shopping for a Cadillac XTS for my grandmother when I found a listing online. I contacted the dealership where I would then be assigned to Nathan. Within 2 hours of our initial phone contact I had a deal sheet in my inbox. Within 12 hours we had sealed the deal with the bank, dealer, and purchaser, and all necessary documentation was filled out in order to initiate a delivery. Let me tell you, a DELIVERY was made! Nathan dedicated an entire day to deliver this vehicle! He was on the road by 0730 and drove for 6 hours to meet me more than halfway from my home in Texas! When I received the XTS, it was in the exact condition as described by Nathan... plus a full tank of gas! I will use Nathan again when I am in the market for another vehicle and I highly recommend him to anyone, local or not.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hey, Aaron! What an awesome story! thank you for choosing Stevinson and letting us be a part of this adventure. We're so glad Nathan was able to help you out here. We hope your grandmother loves her Cadillac XTS, and if you need anything else, don't hesitate to let us know!


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  • Easy experience
    February 10, 2017

    Fransisco was great to work with. A great team atmosphere. Fransisco put us in the perfect truck to fit our needs. After checking out trucks at a...

    Stevinson Chevrolet West

    Hi, Cristi! Thank you for leaving this wonderful review! We're so glad that we were able to make this a quick and easy process for you! Thanks ag...


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    Fransisco was great to work with. A great team atmosphere. Fransisco put us in the perfect truck to fit our needs. After checking out trucks at a few other dealerships we were able to negotiate a great price over the phone making the buying process a breeze.

    Does recommend this dealer
    Stevinson Chevrolet West

    Hi, Cristi! Thank you for leaving this wonderful review! We're so glad that we were able to make this a quick and easy process for you! Thanks again for choosing Stevinson. Let us know if there's anything more we can do for you! Enjoy your new ride!


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  • Not your typical car buying experience!
    December 20, 2016

    There is a stigma that surrounds buying a car and dealing with car salesmen. I must say that is never the case at Stevinson. Francisco and Rick ...

    Stevinson Chevrolet West

    Thank you so much for taking the time to leave such a great review!


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    There is a stigma that surrounds buying a car and dealing with car salesmen. I must say that is never the case at Stevinson. Francisco and Rick were so kind to work with. They treated us with patience and kindness. Stevinson is my go to place to buy a car and will continue because of the above and beyond service we received with Francisco. Everyone went out of their way to make sure we got what we needed. Highly recommend dealing with Stevinson for any car needs!

    Does recommend this dealer
    Stevinson Chevrolet West

    Thank you so much for taking the time to leave such a great review!


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  • Lack of Service Department
    December 14, 2016

    Service is slow - does not help to make an appointment, it will still take all day and then some. Problem with truck was not resolved because 'th...

    Stevinson Chevrolet West

    Sorry for the slower service. This time of the year is usually a bit busier than normal.


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    Service is slow - does not help to make an appointment, it will still take all day and then some. Problem with truck was not resolved because 'the system' says it is working correctly. This is the third bad experience with their service center. Will never return.

    Does not recommend this dealer
    Came in for service or repair
    Stevinson Chevrolet West

    Sorry for the slower service. This time of the year is usually a bit busier than normal.


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