Just bought a 2015 VW Jetta SE from Ourisman Rockville and my experience was great! Even though I ran into a little complication with my loan, Justin ...was very professional and helpful throughout the entire evening. He really took the time to make sure our car buying experience went as smooth as possible! If you ever find yourself in need of a car, I would definitely recommend Justin and the crew from Ourisman Rockville!
We couldn't be happier that Justin provided you with a great buying experience. He is a true asset and we are lucky to have him on the Ourisman of Ro...ckville team. We hope you are enjoying your new VW Jetta, please come back to visit anytime! Respectfully, Alonso Avila Internet Sales Director
After going to several dealerships without satisfaction, I finally ended up at Ourisman Rockville where Jimmy was extremely helpful, knowledgable and ...the best salesman I have worked with. Thanks Jimmy for your help in getting me into my new Jetta!! I wouldnt have done it without you.
Mike Porter is the best. No mater what mood I go into the service center I always leave with a smile. Mike makes sure my care service is on point . ... He gives me updates as they go alone and I never have to wait more than stated. The service I get from Ourisman Rockville is super.
Jimmy explained the major features about the VW GTI and the VW Golf. He was honest in helping me assess my car needs. He responded quickly to my req...uests and was always very helpful. He picked me up at the metro station even though it was snowing. Also, he seemed trustable. Thanks Jimmy!
Jimmy Alegre was knowledgeable and professional and definitely gave more than his 100% to make sure we got all of our questions answered and got the ...car of our dreams. We would recommend him far and wide and would surely return to him the next time we need another Mazda.
Joelroz, On behalf of the Ourisman Volkswagen Mazda of Rockville team, we thank you for allowing us to earn your business. We appreciate you sharing... your sales experience with us and others and look forward to servicing your new vehicle in the future. Respectfully, Robin Heintzelman Customer Relations Manager 240-499-2497
This is my second Mazda 6 with Jimmy Alegre. And i will come back with him again. Iam not associated with the dealerships and/or service center
Considering I would be driving ~500 miles to the dealer I had a number of questions concerning vehicle I was considering aswell as a “ball park” figur...e for my trade-I asked via E mail and STILL await an answer. I wont to make sure we are all on the same page about price/features etc - and in writing b4 I drive that 500 miles after all
Mike and his team provided great service for my 54,000 mile visit. Waiting time was reasonable, and Mike explained everything to me. He even spent a ...few minutes sitting in my car and teaching me to use the navigation system at my request. Thank you.
Ivan, It's great to hear that your visit with us earned a 5-Star rating! Mike is a great asset to the Ourisman of Rockville service team and it soun...ds like you agree. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Sincerely, Robin Heintzelman Customer Relations Manager 240-499-2497
Great customer service and repairs are good. I would recommend others to the dealership. I would also buy a new car VW if I could.
C.d.Edwards, Thank you for allowing us to earn your business. We appreciate you sharing your service experience with us and others and we look forwar...d to servicing you in the future. Sincerely, Robin Heintzelman Customer Relations Manager
Jimmy was very welcoming and informative. I had very specific needs and requirements that I was looking for in a new car. He listened to what I want...ed and provided me with the info I needed. He even called me later that day to let me know of another option that I had not considered. It ended up being the best option and we are SO HAPPY with our new car! That showed me he cared enough to listen to my needs and try as hard as he could to meet them! Great process! Great people!