Reviews

Average Ratings

4.4
14 lifetime reviews.
  • Best Ford dealership!

    Simply the best--very kind to all that walk in the door!


    Show Full Review

    Simply the best--very kind to all that walk in the door!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Veracom Ford

    Excellent service. Harry does a great job and keeps in contact with me.

    Dealer Response

    We really appreciate your feedback! We hope to be of service to you again! Take care!


    Show Full Review

    Excellent service. Harry does a great job and keeps in contact with me.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate your feedback! We hope to be of service to you again! Take care!


    Hide Full Review
  • It was okay!!

    The location has three different lots and it was kind of odd having to walk from one lot to another. The salesman was okay, somewhat hard to under...

    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if you have any additiona...


    Show Full Review

    The location has three different lots and it was kind of odd having to walk from one lot to another. The salesman was okay, somewhat hard to understand but okay. Didn't pressure us at all so that was a plus.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if you have any additional questions about services you received and thank you again for choosing Veracom Ford!


    Hide Full Review
  • It was ok

    The dealership is oddly arranged in three separate locations, broken up by a busy street. It makes it very difficult to find the sales office. We ...

    Dealer Response

    Thank you for taking the time to bring this to our attention. Customer service is one of our top priorities and we are disappointed to learn that ...


    Show Full Review

    The dealership is oddly arranged in three separate locations, broken up by a busy street. It makes it very difficult to find the sales office. We had to park our car on the side of the street and walk a ways to the dealership. Test driving was a bit chaotic, they pulled the vehicle up in front of the sales office where there was no place to turn around and barely enough room to get in. In fact while loading our car seats, a stranger approached us and asked how long it would be before we were ready to back out, because he was ready to leave but was stuck because the salesman blocked him in when he pulled up the vehicle. So we were rushed to get in and move the vehicle. Our salesman was polite, however, not personable. The only words he said on the test drive were " take a left at the light." "Freeway entrance is on the right"

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to bring this to our attention. Customer service is one of our top priorities and we are disappointed to learn that you had anything less than a stellar experience with us. We take our customers? comments seriously so we hope that you?ll give us a call at (650) 340-7199 so we can do our best to make this up to you. We hope to hear from you.


    Hide Full Review
  • Excellent service and good price

    Excellent service, smooth purchase process and good price. I worked with Mike and was very helpful and cooperative

    Dealer Response

    We're happy to hear that your experience here at Veracom Ford was an overall pleasant one, Michael! Please don't hesitate to give us a call if you...


    Show Full Review

    Excellent service, smooth purchase process and good price. I worked with Mike and was very helpful and cooperative

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're happy to hear that your experience here at Veracom Ford was an overall pleasant one, Michael! Please don't hesitate to give us a call if you have any additional needs or questions. Take care!


    Hide Full Review
  • Fleet Manager

    One of the most positive experiences I have had at a service department at a dealership. The staff and mechanics are very professional and courte...

    Dealer Response

    We are happy to hear that you were pleased with your visit, Saul! We appreciate your feedback.


    Show Full Review

    One of the most positive experiences I have had at a service department at a dealership. The staff and mechanics are very professional and courteous.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy to hear that you were pleased with your visit, Saul! We appreciate your feedback.


    Hide Full Review
  • Love my Focus ST

    I like the fact that the salesperson quickly realized that I hate being treated like somebody who can't do simple arithmetic (that happened to me ...

    Dealer Response

    We are happy to hear of your positive experience with our location, Ded. Exceptional deals and positive customer service come standard with the de...


    Show Full Review

    I like the fact that the salesperson quickly realized that I hate being treated like somebody who can't do simple arithmetic (that happened to me at other dealerships) and offered me a fair price and arranged 0% financing, even though I am new to the country and my credit history is incredibly short.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy to hear of your positive experience with our location, Ded. Exceptional deals and positive customer service come standard with the dealership. If there is anything else we can do for you, please give us a call.


    Hide Full Review
  • Veracom: a Truly amazing dealership

    I purchased a Mustang convertible 2014 model. This was my first car and I am really really glad that I went through Veracom to do this. I do not h...


    Show Full Review

    I purchased a Mustang convertible 2014 model. This was my first car and I am really really glad that I went through Veracom to do this. I do not have family in the United States and so I was somewhat anxious since I was doing this process entirely on my own. But Veracom did the best they could to simplify the process and make me feel at home. Everyone says that "we are family owned and you will get world class service", but unfortunately, only a handful of them deliver. I was really lucky and fortunate that Veracom is one of the rare dealerships which is truly amazing. Would highly recommend it to everyone. :)

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Good service, car acquisition took forever

    I purchased a new 2015 Ford F150 and the only negative part of my experience was how long it took to find the vehicle that I wanted. If they had t...

    Dealer Response

    We are glad you chose our dealership, Cory. If you ever need help, just give us a call. Happy motoring!


    Show Full Review

    I purchased a new 2015 Ford F150 and the only negative part of my experience was how long it took to find the vehicle that I wanted. If they had told me from the beginning that it was going to take over a month that would have been fine but they kept saying, "Oh it might be Thursday" and stringing me along. It was rather frustrating but the service was pleasant and respectful despite the delays

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are glad you chose our dealership, Cory. If you ever need help, just give us a call. Happy motoring!


    Hide Full Review
  • I found a great looking SUV

    I recently purchased a 2005 Lincoln Navigator from veracom ford. The team made my experience less stressful than at other dealerships I visited. I...


    Show Full Review

    I recently purchased a 2005 Lincoln Navigator from veracom ford. The team made my experience less stressful than at other dealerships I visited. I appreciated the efforts they made to get me an affordable deal. They take take there time around explaining the process of purchasing a vehicle. It took me a month and a half to find a car for me and my family, and I am thankful that I found it at veracom ford. It had been a stressful experince looking for an SUV without such high miles attached with a high price tag. Not only did I find the car I wanted but, I lucked up on a nice looking vehicle inside and out and low miles. I definitely recommend to going to check out veracom ford , they have nice cars there as well

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review