Mercedes-Benz of Ontario

(4.9) 557 reviews

Dealer on Cars.com since June 2014

Currently in stock!

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New Used Service

Today's Hours

Sales 10:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM
Mon 10:00 AM - 8:00 PM
Tue 8:30 AM - 9:00 PM
Wed 8:30 AM - 9:00 PM
Thu 8:30 AM - 9:00 PM
Fri 8:30 AM - 9:00 PM
Sat 8:30 AM - 8:00 PM
Sun 8:30 AM - 8:00 PM
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed

Reviews

4.9
557 lifetime reviews. Includes reviews of Mercedes-Benz of Ontario from DealerRater.com
  • This was one great place!

    I had been looking for a nice used Mercedes CLA 250 for a couple of months. I had already been to a different dealer just the day before and lets just... say that the guy that was helping me did not try very hard to get my business. Once I got to Ontario Mercedes I could tell there was a much different vibe then the day before at the other dealership. Once it got time to doing the deal I was very happy with what was worked out. The key words here is (worked out)! I am very impressed with the work that was done by the team that was working on my deal. This is a very professional group of people working here and I am very happy that I decided to buy my Mercedes with this dealer!!! Oh yeah by the way the massage chair is off the hook!

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Jim, Thank you for sharing your feedback on your experience working with our team and congratulations on your Mercedes-Benz CLA250! If you have any... questions or need future assistance, please don't hesitate to contact us. - Heather Lewis, Client Care Manager


  • car service

    experience was good however i purchased 2 new tires and they forgot t clean off gummy substance

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Great service

    MB of Ontario gave us a great deal and great service. Our sales rep Justin was a great sales person as well. This dealership gave us great service fro...m start to finish.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

Service Reviews

4.9

209 lifetime reviews of the Service Department.
Includes reviews of Mercedes-Benz of Ontario from DealerRater.com

  • car service

    experience was good however i purchased 2 new tires and they forgot t clean off gummy substance

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • William Ross

    Awesome experience, my salesperson is second to none, top self all the way and all the time.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service Pricing

    Oil, Filter Change

    $69.95 and up*

    Tire Rotation

    $59.95 and up*

    Brake Inspection

    $78

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since June 2014

The Fletcher Jones' family legacy continues with Mercedes-Benz of Ontario, who received the 2014,2015 & 2016 Mercedes-Benz Best of the Best Dealer Recognition Award! Like all Fletcher Jones' luxury car stores, Mercedes-Benz of Ontario is committed to providing drivers from the Inland Empire more than just award-winning autos and class-leading safety features. We're dedicated to bringing you world-class service. From the moment you walk through our doors, your satisfaction is always our top priority.

"Experience the Fletcher Jones Difference Today!"
Mercedes-Benz of Ontario
3787 E Guasti Rd Ontario, CA 91761
New (909) 321-3975
Used (909) 321-3986
Service (909) 740-6178
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