Mercedes-Benz of Ontario

Reviews

Average Ratings

4.9
495 lifetime reviews. Includes reviews of Mercedes-Benz of Ontario from DealerRater.com
  • This was one great place!

    I had been looking for a nice used Mercedes CLA 250 for a couple of months. I had already been to a different dealer just the day before and lets ...

    Dealer Response

    Hi Jim, Thank you for sharing your feedback on your experience working with our team and congratulations on your Mercedes-Benz CLA250! If you have...


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    I had been looking for a nice used Mercedes CLA 250 for a couple of months. I had already been to a different dealer just the day before and lets just say that the guy that was helping me did not try very hard to get my business. Once I got to Ontario Mercedes I could tell there was a much different vibe then the day before at the other dealership. Once it got time to doing the deal I was very happy with what was worked out. The key words here is (worked out)! I am very impressed with the work that was done by the team that was working on my deal. This is a very professional group of people working here and I am very happy that I decided to buy my Mercedes with this dealer!!! Oh yeah by the way the massage chair is off the hook!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Jim, Thank you for sharing your feedback on your experience working with our team and congratulations on your Mercedes-Benz CLA250! If you have any questions or need future assistance, please don't hesitate to contact us. - Heather Lewis, Client Care Manager


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  • Jhovan
    September 18, 2017

    ASK FOR Jhovan!!!!!!! This was the BEST experience we have ever had with a car dealership. We went in late Friday night to see a GLC300 SUV that ...

    Mercedes-Benz of Ontario

    Hello JO194345, We appreciate you taking the time to share your wonderful and kind feedback about your recent visit to Mercedes-Benz of Ontario a...


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    ASK FOR Jhovan!!!!!!! This was the BEST experience we have ever had with a car dealership. We went in late Friday night to see a GLC300 SUV that my wife wanted to see. Jhovan greeted us and showed us the model we wanted to see explaining the features and sharing with us the benefits of dealing with the Fletcher Jones Family. We left after agreeing to meet Saturday at 2 PM. Well we didn't get there until about 4 PM but Jhovan was happy to see us and showed us the 2018 car again. I really liked the 2017 model with the additional added features and asked to see it again. He quickly responded and that was the car we decided we wanted to buy. Jhovan gave us options as to wanting us to be completely satisfied with the car we chose. We made a deal on the car in about 30 minutes after that and went to finance and met Johnny Jabbour the Finance Manager and another superb Fletcher Jones employee who ran us through the credit part. Jhovan delivered our car to us and he is a just a wonderful salesperson to deal with at Fletcher Jones Mercedes Benz of Ontario.

    Does recommend this dealer
    Mercedes-Benz of Ontario

    Hello JO194345, We appreciate you taking the time to share your wonderful and kind feedback about your recent visit to Mercedes-Benz of Ontario and your experience working with Jhovan. We are happy to hear that our team went above and beyond to provide you with an outstanding shopping experience. Congratulations on your new Mercedes-Benz! Sincerely, Heather Lewis Client Care Manager


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  • Diane is awesome!!!
    September 17, 2017

    Diane was friendly and helpful. She got me into the car I wanted. She responded to my online application. When she called she made me feel v...

    Mercedes-Benz of Ontario

    Hello Julianna, Thank you for choosing Mercedes-Benz of Ontario. It is wonderful to hear that Diane provided you with exceptional service while s...


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    Diane was friendly and helpful. She got me into the car I wanted. She responded to my online application. When she called she made me feel very comfortable. Diane was knowledgeable about the car I was interested in. She made my overall experience memorable. Thank you Diane. Thumbs up on customer service.

    Does recommend this dealer
    Mercedes-Benz of Ontario

    Hello Julianna, Thank you for choosing Mercedes-Benz of Ontario. It is wonderful to hear that Diane provided you with exceptional service while she helped you get into the perfect vehicle. Congratulations on your purchase! As always, we look forward to your future visits with us. Sincerely, Heather Lewis Client Care Manager


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  • Great Customer Service!!
    September 15, 2017

    Richard was great!!! Fought to get me the absolute best deal available!! I am so happy with the service, the car and the facility!!! It's top of t...

    Mercedes-Benz of Ontario

    Hello Jess, Thank you for your kind feedback on your recent experience. We are happy to hear that Richard went above and beyond to get you the be...


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    Richard was great!!! Fought to get me the absolute best deal available!! I am so happy with the service, the car and the facility!!! It's top of the line all the way around!!

    Does recommend this dealer
    Mercedes-Benz of Ontario

    Hello Jess, Thank you for your kind feedback on your recent experience. We are happy to hear that Richard went above and beyond to get you the best deal possible on your new Mercedes-Benz. Congratulations on your purchase! Please don't hesitate to contact us if we can be of any further assistance. Best, Heather Lewis Client Care Manager


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  • Excelente
    September 12, 2017

    Porque tienen variedad de carros en excelentes condiciones y vendedores que te dan un trato amable y te ayudan a conseguir lo que uno anda buscand...

    Mercedes-Benz of Ontario

    Hola Bigbenny_007, Much¿¿simas gracias por los comentarios amables, positivos sobre nuestro servicio aqu¿¿ en Mercedes-Benz of Temecula. Su retro...


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    Porque tienen variedad de carros en excelentes condiciones y vendedores que te dan un trato amable y te ayudan a conseguir lo que uno anda buscando aún en financiamiento ayudan a tener el mejor interes para uno gracias

    Does recommend this dealer
    Mercedes-Benz of Ontario

    Hola Bigbenny_007, Much¿¿simas gracias por los comentarios amables, positivos sobre nuestro servicio aqu¿¿ en Mercedes-Benz of Temecula. Su retroalimentaci¿¿n es muy valiosa para nosotros. Estamos encantados en saber que su experiencia con nosotros fue excepcional. Si podemos ser de futuro asistencia, por favor no dude en contactarnos. Agradecidamente, Heather Lewis Client Care Manager


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  • Excellent customer service
    September 11, 2017

    Gerald was very helpful and friendly great personality and explained everything in detailed that was done to our vehicle, he kept in contact at al...

    Mercedes-Benz of Ontario

    Hello ValRaygoza, Thank you for sharing your feedback with us. We are happy to hear that Gerald kept you updated on the status of your vehicle wh...


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    Gerald was very helpful and friendly great personality and explained everything in detailed that was done to our vehicle, he kept in contact at all times giving us an update on our vehicle while in service.

    Does recommend this dealer
    Came in for service or repair
    Mercedes-Benz of Ontario

    Hello ValRaygoza, Thank you for sharing your feedback with us. We are happy to hear that Gerald kept you updated on the status of your vehicle while it was in our care. If we can be of any further assistance, please don't hesitate to contact us. Best, Heather Lewis Client Care Manager


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  • Great Customer Service!
    August 29, 2017

    My family and I had a great experience purchasing our new car! Loved the family atmosphere! AJ was a great salesman, helped us test drive several ...

    Mercedes-Benz of Ontario

    Hello Amy123, We are excited to hear that you and your family had a pleasant and enjoyable time working with AJ to find the perfect vehicle to ta...


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    My family and I had a great experience purchasing our new car! Loved the family atmosphere! AJ was a great salesman, helped us test drive several cars until we picked the one we liked!

    Does recommend this dealer
    Mercedes-Benz of Ontario

    Hello Amy123, We are excited to hear that you and your family had a pleasant and enjoyable time working with AJ to find the perfect vehicle to take home. If we can be of any future assistance, please know our team is happy to help. Congratulations on your new Mercedes-Benz! Sincerely, Heather Lewis Client Care Manager


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  • Gerald is AWESOME!!
    August 28, 2017

    Gerald provides excellent service every time I have my S550 serviced. I wish the quality of the car was as good as him!! He communicates effectiv...

    Mercedes-Benz of Ontario

    Hello Alcantar123, Thank you for your feedback. We are happy to hear that Gerald continues to exceed the level of your expectations. If we can be...


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    Gerald provides excellent service every time I have my S550 serviced. I wish the quality of the car was as good as him!! He communicates effectively and always request the same service advisor.

    Does recommend this dealer
    Came in for service or repair
    Mercedes-Benz of Ontario

    Hello Alcantar123, Thank you for your feedback. We are happy to hear that Gerald continues to exceed the level of your expectations. If we can be of any further assistance, please don't hesitate to reach out. As always, we look forward to your future visits. Best, Heather Lewis Client Care Manager


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  • My Car Looks Like New Again
    August 26, 2017

    From a recent trip, my car was exposed to some hard water that severely stained the hood of my car. The team at Mercedes Benz Ontario were able to...

    Mercedes-Benz of Ontario

    Hello Canoemtp, Thank you for sharing your feedback with us. We are happy to hear that our team helped make your vehicle look like new again! We ...


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    From a recent trip, my car was exposed to some hard water that severely stained the hood of my car. The team at Mercedes Benz Ontario were able to wash and wax the stain out of the hood. My entire car was detailed and it looks like it is fresh off the showroom floor. I love this place. I can't wait to upgrade cars in a few years.

    Does recommend this dealer
    Came in for service or repair
    Mercedes-Benz of Ontario

    Hello Canoemtp, Thank you for sharing your feedback with us. We are happy to hear that our team helped make your vehicle look like new again! We look forward to helping you get into your newest dream Mercedes-Benz when the time is right. In the meantime, if we can be of any further assistance, please don't hesitate to reach out to us. Kind Regards, Heather Lewis Client Care Manager


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  • Pete Luna

    Great attention and kept me updated on status of my at. Could have repaired my serve and updated gps in a more timely manner. The service adviso...

    Dealer Response

    Hi Pete, Thank you for sharing your feedback with us! I am pleased to see we were able to earn your 5 star rating as we always strive to provide t...


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    Great attention and kept me updated on status of my at. Could have repaired my serve and updated gps in a more timely manner. The service advisor did a good job. Given what he had control over.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Pete, Thank you for sharing your feedback with us! I am pleased to see we were able to earn your 5 star rating as we always strive to provide the Fletcher Jones Difference. If any questions arise, please reach out and we look forward to working with you again in the future!


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