#1 Cochran Ford, Chrysler, Dodge, Jeep, Ram

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Reviews

Average Ratings

4.6
294 lifetime reviews. Includes reviews from DealerRater.com
  • Great Experience

    We just purchased a 2014 Ram 1500. Our buying experience at #1 Cochran Allegheny Valley was by far the best we've ever had. The website is wonderf...


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    We just purchased a 2014 Ram 1500. Our buying experience at #1 Cochran Allegheny Valley was by far the best we've ever had. The website is wonderful and it allowed us to see which trucks they had, and what types of deals were being offered. Our salesperson was wonderful as well. It truly was a great experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Ford F150 King Ranch

    Great service & customer care. The shuttle service person was very prompt & courteous.

    Dealer Response

    Thank you so much for your kind words. It was our pleasure serving you. We look forward to seeing you again soon.


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    Great service & customer care. The shuttle service person was very prompt & courteous.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you so much for your kind words. It was our pleasure serving you. We look forward to seeing you again soon.


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  • great Service

    Traveled three hours with the intention of purchasing a truck. Worked with Craig Boley throughout the day and by the time we got to the dealership...

    Dealer Response

    That's quite a trip! We're thrilled to hear that you left our lot happy. We know the car-buying process isn't always an easy one-- so we do all th...


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    Traveled three hours with the intention of purchasing a truck. Worked with Craig Boley throughout the day and by the time we got to the dealership the deal was pretty much done. Fantastic customer service!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    That's quite a trip! We're thrilled to hear that you left our lot happy. We know the car-buying process isn't always an easy one-- so we do all that we can to make it as smooth and pleasant as possible. We thank you for your kind words. We look forward to seeing you again if you're ever in the area.


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  • Larry's recent adventure

    Larry, my 2013 JK Sport, recently presented his "service engine soon" light and I felt his angst. We visited Cochran service immediately and lear...

    Dealer Response

    Larry is family-- we have to keep him running & looking good! Always happy to hear that you two are happy when you leave our service facility. It'...


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    Larry, my 2013 JK Sport, recently presented his "service engine soon" light and I felt his angst. We visited Cochran service immediately and learned his oil pump was malfunctioning. After a couple problem-free days, Larry surrendered to Daryl, Chris and one of their expert team of technicians. The surgery was difficult; broken bolts, iffy gaskets and some bledding (of oil). But, not only did they fix the pump; they also fixed Larry's sinking driver's seat and washed him to a shine. All this was under warranty. Wow! I'm glad I bought the life time warranty, too, 'cause I know the vital parts of Larry will likely out last me.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Larry is family-- we have to keep him running & looking good! Always happy to hear that you two are happy when you leave our service facility. It's our pleasure serving you.


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  • Variable issue fixed with confidence

    This was my first time using the warranty service I was having an issue with the transmission shifting at the wrong times. I called service depart...

    Dealer Response

    We're thrilled to hear you've had an overall great experience with us. It's our pleasure serving you, whether in sales or service. We look forward...


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    This was my first time using the warranty service I was having an issue with the transmission shifting at the wrong times. I called service department they asked me when and how I wanted to bring it in (including later that day). I took it down was asked to take the technician for a ride so he can diagnose it while discussing the issue first hand with me. The tech listened to what I said, informed me the ECM needed re-flashed to fix the transmission shift timing. Total time between walking in the service area and driving back home 45 minutes. This was the only hiccup this truck has had since I bought it. I bought this 2016 Ram 2500 in June of 2016. Buying experience was spectacular. Nick Miller was my salesman. I was a rough customer because I was firm on my required options list. Nick prevailed by finding my truck and having it brought in from a competitor at a price less than the other dealer was asking! Definitely coming back when I'm ready to buy another.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We're thrilled to hear you've had an overall great experience with us. It's our pleasure serving you, whether in sales or service. We look forward to seeing you again soon.


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  • Larry's return visit

    Following the previous visit concerning the "service engine soon" light, leading to inspection, event; we returned for another blast from the trou...

    Dealer Response

    We're sorry to hear you had an issue with the "engine light of doom" (that's what we call it), but we're glad that both you and Larry left our loc...


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    Following the previous visit concerning the "service engine soon" light, leading to inspection, event; we returned for another blast from the troubled trouble light. I call it the the "spend money soon" light. Result; it's an oil pump and the warranty will cover it. Repair is scheduled for next week and Larry's running fine even though moderately disabled. I'm especially pleased with the assurance and diagnostic excellence....so's Larry. By the way; it's between snow/ice season and mud/grunge season. Larry'd really like a wash, wax and detail job...hint, hint.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We're sorry to hear you had an issue with the "engine light of doom" (that's what we call it), but we're glad that both you and Larry left our location happy. It's our pleasure serving you.


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  • FocusST2

    Lot was torn up for improvement. That was the only really annoying part of my visit. Terry Brubaker was my salesperson. This is the 2nd tim...

    Dealer Response

    We do apologize for the appearance at the moment; that will be a thing of the past in just a couple of weeks! Thank you very much for your kind fe...


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    Lot was torn up for improvement. That was the only really annoying part of my visit. Terry Brubaker was my salesperson. This is the 2nd time I purchased from him. Honest, straight forward and easy going. No high pressure tactics. Does all he can to make the buying experience a productive one.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We do apologize for the appearance at the moment; that will be a thing of the past in just a couple of weeks! Thank you very much for your kind feedback. We hope that you're enjoying your new vehicle.


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  • Transmission issues on 2014 JKU

    I have used Cochran Jeep Natrona Heights to service my last 2 Jeep vehicles and they are second to none. Any issue that I ever have they are alwa...

    Dealer Response

    We sincerely thank you for your kind words. We know that service visits may not always be the most pleasant, so we strive to make our customers as...


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    I have used Cochran Jeep Natrona Heights to service my last 2 Jeep vehicles and they are second to none. Any issue that I ever have they are always friendly and listen to my concerns without brushing me off. Never had an issue with extra repairs or gotcha fees. Truly a 5 star dealership. This visit was to repair my transmission. We both new that this would not be a same day or overnight repair. Without question, they had a loaner vehicle waiting for me to use while they did the repairs.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We sincerely thank you for your kind words. We know that service visits may not always be the most pleasant, so we strive to make our customers as comfortable as possible. It's truly been a pleasure taking care of your vehicles. We look forward to seeing you again soon.


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  • inspection

    I only got my 2013 Ford 150 truck inspected but after it was done Kevin explained everything to me on what it would need in the future and a estim...

    Dealer Response

    We are happy to hear that you had such a great experience with us-- and found a new friend in Tom! Thank you so much for your kind words. It's our...


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    I only got my 2013 Ford 150 truck inspected but after it was done Kevin explained everything to me on what it would need in the future and a estimate on make it would cost. Also I met a new friend at the dealership in Tom Flick which we talked on different subjects for about one hour. He wanted to know if was anything he could help me with my truck . Overall it was great experience today.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We are happy to hear that you had such a great experience with us-- and found a new friend in Tom! Thank you so much for your kind words. It's our pleasure keeping your F-150 in order. We look forward to seeing you again soon.


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  • Happy Jeep People

    My wife and I enjoy our used 2013 JK from Cochran. We're 70 years old and enjoy a little fun. No, not rock crawling, but a bit of snow, mud and ...

    Dealer Response

    We are thrilled to hear that you've had such a great experience with us. Thank you so much for your kind words. It's our pleasure taking care of L...


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    My wife and I enjoy our used 2013 JK from Cochran. We're 70 years old and enjoy a little fun. No, not rock crawling, but a bit of snow, mud and rough trails now and then. Cochran's service team see to it that "Larry" (our Jeeps new name) runs well all the time. A few days ago I went to them for an engine check light. They fixed the problem and did a PA state inspection, all without an appointment. Such is Cochran's excellent care for Larry and ourselves. See for yourself, please.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We are thrilled to hear that you've had such a great experience with us. Thank you so much for your kind words. It's our pleasure taking care of Larry. We look forward to seeing you all again soon!


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