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Subaru of Sonora

(74 reviews)

Reviews

(74 reviews)

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Sonora Ford Subaru

From beginning to end, buying a lightly used Subaru from this dealer was nothing if not professional. The salesperson, Chad, kept me informed over the 2 months I spent searching, but I never felt hustled. Once at the dealership, I was led through all options and a deal was tailored to my needs. Every staff person involved in each phase of the purchase was professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Louise, we appreciate you taking the time to leave us this feedback. Safe travels!

Sonora Ford

Gary was very helpful getting me acquainted with the new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Daniel, thank you for your kind review; we are happy to pass along your comments to Gary here at Sonora Ford! If you're ever in need of more help, please let us know!

Great Service at Sonora Ford

Best Ford Service and but also best of all local vehicle services and Thank You

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Donald, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Toyota Tundra

Jim was great. We are very pleased with our purchase and the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Gary, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

linjef@caltel.com

Service was great. Maybe an extra phone call about how the repairs were coming along would have been nice, since it took an extra day to complete the service job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Jeff, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

2022 Ford Explorer

Sonora Ford went above and beyond to help us with our 2022 Ford Explorer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Fred, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sonora Ford. Please let us know if there is ever anything else we can do for you! Safe travels!

Subaru Outback

Easiest car deal I've ever done. Probably 75% online. Matt the sales associate was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Ron, we're happy you found our staff to be so supportive during your experience here at Subaru of Sonora. We hope you continue to choose us for all your automotive needs! Take care!

Michael

Very friendly and smooth process. Joe was also very accommodating and professional. Although the drive from Elk Grove to Sonora was lengthy, the drive back with our newly purchased Ford Shelby was GREAT!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Michael, we're happy you found our staff to be so supportive during your experience here at Subaru of Sonora. We hope you continue to choose us for all your automotive needs! Take care!

Home town hero?s

The Sonora Ford team always make you feel Welcome, they keep you informed and talk through anything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Michele, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again! Take care!

F350 super duty

I ordered a new f350 due to lack of availability . It was a painless experience. Mike Nelson was very helpful throughout the entire process, from order to delivery . Beautiful truck and is equipped with all the special items I need out of a truck . Sonora Ford was great to work with and I have to highly recommend them. No pressure , no hounding ect . Easiest transaction for a vehicle I?ve ever had .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Mark, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!