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They sold my wife an unsafe vehicle while I was at work! When notified they continued to play games and accuse us of trying to RIP them off! I have photos... of 3 of the 4 inside sidewall of the tires that are cracked and weather checked badly! Took some time to get back to them as my wife had to have emergency surgery! After working with Adam Burnett for weeks on the issue! They led me to talk to Tim Ervin. Both were horrible about responding on the issue. Had to reach out multiple times! Adam didnt even have the courtesy to get a hold of me, he messaged my cousin that he used to work with so he could not have to respond himself!!! I could tell you who was worse at trying to push and act like we are trying to pull something on them! I have pictures of the truck the day we bought it, which shows which tires are on it. And photos the next day that show the damage on the tires! With my wife's surgery came unexpectedly, and we couldnt deal with it right away(had to park the truck). They are acting like the tires weren't on the vehicle at the time of purchase even accusing of "swapping the tires"! Watch your selves buying from them! Their service department is not honest! They did a rotate and balance at the time of purchase and failed to tell us about the tires cracking on the inside sidewall! And even with offering to bring the wheels and tires back, they wont do anything for us! Will not recommend anyone to them, or ever purchase another vehicle there!
Good experience, friendly, helpful, low pressure. I would definitely buy from this dealership again. I will also recommend this dealership to my friends... and family for Thor needs.
I love my Chevy Malibu.The guys at Ghent were very helpful in finding the vehicle I needed and saved me thousands. I like how they conduct business, and... make you feel a part of their family. Thank you for restoring my faith in sales people.
Came into the dealership a few weeks ago but couldn't come to an agreement. After some follow up with Jaime and Whitney worked out a deal and purchased... my used 2013 ford. Had a good expiernse and would reccomend them again. Thanks again
Whitney Benavides helped me when I purchased my vehicle and she was great! She was understanding, quick and efficient. She's friendly and knowledgeable... and great at what she does. Jaime Quinones was also very friendly, attentive and efficient with his help. I enjoyed my experience.
Whitney was great to work with!! She was very helpful, friendly, courteous and great at her job. Would recommend her if anyone is looking for a great salesperson...
Done business 25 years with these people Bought several cars . First tried to sell my son a wrecked pickup with issues . then took advantage of my elderly... parents on a car deal . Sold me a new pickup and after was said and done got the unit with 1200 miles on it . Tried to get my son into a vehicle and sucker me in to co signing after they told him he could qualify. Will not every call back to take care of the issues just hide behind Bob Ghent while they ruin his business . This dealership was the best and now one of the worst would not recommend them to anyone.
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I had a fantastic experience with Ghent Chevrolet! They helped me make a pipe dream into reality and nobody else could???ve done that, thankyou Whitney... and ted!
I am submitting this review as an addendum to a dealer review I submitted to Chevrolet. My entire experience was a five star buying experience. I had decided... on the bolt despite depositing $1000 on a model 3 Tesla which was ???guaranteed??? at $35000 yet when I went for a test drive somehow escalated to $62000. They explained that the battery I ordered was not in production yet. Therefore I looked at other options. Once I settled on a bolt I received correspondence from all over the Colorado. I did my homework and had settled on a price I was willing to pay. Gent was the only dealership willing to deal within my limits. I worked with Roman as my salesman and Jamie as my sales manager. They were pleasant, Knowledgeable and truly wanted a deal. I am upset with the Chevrolet survey as the dealership was financially penalized for two questions that I gave four stars to (highly satisfied) that related to entertainment and navigation systems that I didn???t go over with the salesman (despite being asked) because I was on a time restraint and familiar with the product. There wasn???t a non applicable choice on the survey, I would highly recommend Gent for your next Chevy purchase....
Stopped by one night to look at a truck. Wasn???t what I was after but was impressed by Whitney???s friendly attitude and experience. Later on was still... shopping for a truck started at another dealership had a horrible experience. Canceled that truck deal to come back and buy here! I remembered Whitney and went to find her! Got the truck I needed with a great customer service experience!